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  1. Hi guys, I must've browsed something bad because I currently cannot open any .exe files yet I can open whatever is on my system tray. I also tried doing the basic registry fix that Microsoft recommends when you can't open exe files under HHKEY_CLASSES_ROOT\exe and HHKEY_CLASSES_ROOT\exefile... but those appeared to be normal. I am also an Avast customer but unfortunately it did not detect anything so I may have to start using Malwarebytes instead. I ran Malwarebytes and all it found was some PUP.BundleOffers.IIQ files which I had malwarebytes remove and I am pasting below. I restarted and ran Malwarebytes again and it didn't detect anything yet I still cannot open .exe files. Thanks Malwarebytes Anti-Malware (Trial) www.malwarebytes.org Database version: v2012.11.16.01 Windows XP Service Pack 3 x86 NTFS Internet Explorer 8.0.6001.18702 Jason :: JASON-33450E334 [administrator] Protection: Enabled 11/15/2012 11:40:34 PM mbam-log-2012-11-16 (08-26-44).txt Scan type: Full scan (C:\|) Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 266312 Time elapsed: 31 minute(s), 29 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 4 C:\System Volume Information\_restore{E74E2C52-9F18-48D0-A30E-2D1652DE08A2}\RP457\A0067857.exe (PUP.BundleOffers.IIQ) -> No action taken. C:\System Volume Information\_restore{E74E2C52-9F18-48D0-A30E-2D1652DE08A2}\RP457\A0067858.exe (PUP.BundleOffers.IIQ) -> No action taken. C:\System Volume Information\_restore{E74E2C52-9F18-48D0-A30E-2D1652DE08A2}\RP457\A0067859.exe (PUP.BundleOffers.IIQ) -> No action taken. C:\System Volume Information\_restore{E74E2C52-9F18-48D0-A30E-2D1652DE08A2}\RP457\A0067860.exe (PUP.BundleOffers.IIQ) -> No action taken. (end) Also Hijack this log: (Note I have an external soundcard E-MU which started having static but now works normally after malwarebytes removed the PUP.BundleOffers.IIQ files shown above) Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 11:49:40 PM, on 11/15/2012 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Unable to get Internet Explorer version! Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\AVAST Software\Avast\afwServ.exe C:\Program Files\AVAST Software\Avast\AvastSvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe C:\WINDOWS\system32\CTHELPER.EXE C:\Program Files\AVAST Software\Avast\avastUI.exe C:\WINDOWS\system32\LVCOMSX.EXE C:\WINDOWS\system32\RunDLL32.exe C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Creative Professional\E-MU PatchMix DSP\EmuPMixDSP.exe C:\Program Files\Motorola\MotoHelper\MotoHelperService.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Motorola\MotoHelper\MotoHelperAgent.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe C:\WINDOWS\system32\SNDVOL32.EXE C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Chrome\Application\chrome.exe C:\Documents and Settings\Jason\My Documents\Downloads\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R3 - URLSearchHook: (no name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - (no file) O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll O4 - HKLM\..\Run: [ASUS Update Checker] C:\Program Files\ASUS\ASUSUpdate\UpdateChecker\UpdateChecker.exe O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit -login O4 - HKLM\..\Run: [nwiz] C:\Program Files\NVIDIA Corporation\nview\nwiz.exe /installquiet O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [setDefaultMIDI] MIDIDef.exe O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet O4 - HKCU\..\Run: [Aim] "C:\Program Files\AIM\aim.exe" /d locale=en-US O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot O4 - HKUS\S-1-5-21-57989841-220523388-1801674531-1003\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?') O4 - HKUS\S-1-5-21-57989841-220523388-1801674531-1003\..\Run: [setDefaultMIDI] MIDIDef.exe (User '?') O4 - HKUS\S-1-5-21-57989841-220523388-1801674531-1003\..\Run: [Google Update] "C:\Documents and Settings\Jason\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c (User '?') O4 - HKUS\S-1-5-21-57989841-220523388-1801674531-1003\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet (User '?') O4 - HKUS\S-1-5-21-57989841-220523388-1801674531-1003\..\Run: [Aim] "C:\Program Files\AIM\aim.exe" /d locale=en-US (User '?') O4 - HKUS\S-1-5-21-57989841-220523388-1801674531-1003\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot (User '?') O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing) O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe O23 - Service: avast! Firewall - AVAST Software - C:\Program Files\AVAST Software\Avast\afwServ.exe O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe O23 - Service: MotoHelper Service (MotoHelper) - Unknown owner - C:\Program Files\Motorola\MotoHelper\MotoHelperService.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- End of file - 7120 bytes
  2. This problem is from a computer at a freinds work. She works at a realty office and got infected with some sort of malware/virus. I told her I would try to fix it up for her since she is fairly computer illiterate. At first I could not run any .exe files as windows would ask me what program I would like to use to open the file. I managed to install malwarebytes using the runas command and the quick scan cleaned up some registry and system file issues and that symptom is gone. The malware/virus changed all her security center settings to unmonitored. I was able to turn windows firewall back on and change the malware monitoring to say that I would monitor it myself (Not sure how she wants to deal with that yet but I will certainly recommend Malwarebytes Pro). However security center is still telling me that the automatic updates are not turned on. If I go to control panel and look there they appear to be on? I am fairly sure some other issues are still present but I have not messed with it too much and would like an expert to take a look at my dds logs to tell me what my next step(s) should be. I also included the mbam log file in case this is any use. Thanks for any help! After re-registering half a dozen .dll's Windows update seems to be working again and security center has no more issues. I have been on the computer for a good hour and a half (several reboots) since the initial malwarebytes scan and fix, and have encountered no other issues so I am assuming it is clean. If I run into any other problems I will be back for further advice but for now I seem to be ok (unless someone looks at the posted log files and notices something I need to take care of). dds.txt attach.txt mbam-log-2012-04-01 (12-50-51).txt
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