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Found 11 results

  1. Alright, so I just finished my first Malwarebytes scan and including PUP's and PUM's I had about 1250 threats most of which were PUP's. When the scan ended I hit the move to quarantine button and the indicator circle popped up but the number remained 0/1250 for a half hour. How do I get the files to move to quarantine?
  2. Hey, Gabe... don't give up now! Stay with it. Carol aka Dkchoco from MS Community. P.S. Sorry Aura, for butting in. I'm the one who referred him here and want to make sure he gets this taken care of.
  3. I believe I got a virus from a download a few days ago, however I don't know exactly what it came from. Windows Defender was working for the first 2 or 3 days, removing some files. Then, files with random names would appear the next day. These include applications that create chrome popups that I can't do anything about. I also see a large Yahoo icon on some websites. I appear to have gotten rid of some files however the virus is definitely still here. Today, Windows Defender was turned off. It reads: Threat service has stopped. Restart it now." with a large Restart button. However nothing hap
  4. I did a full scan and got to much threats (12,190) is it safe to quarantine and delete them? Will it cause any problems to my pc or to some apps on it? result text attached. Please help me. Malwarebytes thrests scan results.txt
  5. i need help on how to properly remove my lnk virus, and it is really affecting my work i cant pass anything through this laptop, and ive found a folder by lnk which is on my app data "Startup\Start.lnk" i cant delete that single folder with 1.09kb. i seriously need help immediately.
  6. Hello Need Help So, to start off im new to this malware removal process so forgive my ignorance. I have this issue in my pc that it doesnt just doesnt open some programs, like skype, some games, spotify, and some others. ive look up on some sites and they say that i might be a virus. Besides that, i have a really big problem with wirtual memory overload, the disk usage in the task manges is often in 100% even tho it sas that the programs using most of the disk are barely going off the minimum usage. If possible i'd like to solve the not openning of the programs, becau
  7. Hey, I have heard about this "COM Surrogate", and it seems that I am infected... I noticed it being in my processes, and popping up again when I stopped it, after a while of course. I am really worried that my personal information might go to the wrong hands, And I am not sure can Malware Bytes see it. Just in case, if Malware bytes Doesn't find it, I have located its "homeplace", the dllhost.exe in the System32 folder, so I am not going to touch it. I have gathered some information so far: Size of it 19 264 bytes. (dllhost.exe) Size (on disk) 20 480 bytes. (dllhost.exe) "How it behaves" F
  8. Every time I try to go online, I encounter the message "unable to connect to proxy server". This is with any search browser. The issue started occurring after I installed what I thought was a free game which also installed a whole bunch of other programs. I have uninstalled all of them butt it still won't let me go online. I have tried to uncheck the box in LAN settings to disable the use of a proxy server, but it automatically rechecks itself. I'm assuming this is a virus and I don't know how to remove it. I have watched numerous videos and done numerous things to try and resolve this issue,
  9. Every time I try to go online, I encounter the message "unable to connect to proxy server". This is with any search browser. The issue started occurring after I installed what I thought was a free game which also installed a whole bunch of other programs. I have uninstalled all of them butt it still won't let me go online. I have tried to uncheck the box in LAN settings to disable the use of a proxy server, but it automatically rechecks itself. I'm assuming this is a virus and I don't know how to remove it. I have watched numerous videos and done numerous things to try and resolve this issue.
  10. Hey, every time I have wi-fi on, I get a message from Malwarebytes that says "Successfully blocked access to a potentially malicious website" IPs that I found include 89.248.172.45 (which belongs to The Netherlands), and 89.28.5.37 (which belongs to Moldova) There are definitely more, but those are the ones I recorded, plz help :C
  11. I recently downloaded spotify from a virus site or something now this add on called LyricXeeker wont go away it keeps redirecting me and changing my homepage I have tried to manually get rid of it but it wont allow me the option to delete it. I need help anyways here are my logs DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: 10.0.9200.16660 Run by judyh_000 at 3:04:06 on 2013-08-25 Microsoft Windows 8 6.2.9200.0.1252.1.1033.18.7650.4831 [GMT -4:00] . AV: ZoneAlarm Antivirus *Disabled/Updated* {DE038A5B-9EDD-18A9-2361-FF7D98D43730} AV: Trend Micro Titanium *Enabled/Updated* {B75992
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