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  1. Hi I cannot seem to enable web protection on Malwarebytes, I believe that my computer was infected when I downloaded a program on some fishy website(which I shouldn't have done, that was 100% my bad). I thought at the time that it was a simple adware that I could get rid of easily with malwarebytes, so I installed it and it ran a few scans. The scans removed a total of 400 threats. Now the problem is that adwares keep popping up even though I haven't downloaded anything since I got the virus, I also think that it might be a rootkit. So I tried multiple ways to get rid of it, but I still
  2. Hello, I suspect my PC to be infected by some malware as it had turned Avast service off and I could not turn it back on. I did a custom scan with Malwarebytes with Scan for rootkits options ON in both scan settings and malwarebytes general settings. The scan also showed scanning for rootkits (rotating curved arrows and hourglass inside a circle) and completed without any infections. However when i look inside the reports, it says that the Scanning for rootkits disbaled . I have repeated this many times now and get the result same. Do you have any idea how this happens ? I also see a file
  3. I did the update yesterday and overnight the first scheduled scan occurred. I looked at the log this morning and found that it said that the rootkit scan was disabled. Yet when I went into the settings it does appear to be enabled. Which is correct? This was also happening in the previous version, but there were so many problems with that version I never said anything. Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 12/24/16 Scan Time: 6:08 AM Logfile: Administrator: Yes -Software Information- Version: Components Version: 1.0.43 Update Packa
  4. Not only is v3.04 Free (Win7/Ent/SP1) failing to install, and hanging at Heuristic Analyses, it's now hanging on some systems at Scanning Rootkits. All of these problems go away if I remove v3.04 and install v2. Which is what I'm doing. #NotReadyForRelease GaryK
  5. Hi, When I want to analyze with anti-rootkit, it say that it cannot start the module. How can I resolve the problem ? Thanks
  6. I'm not sure what to think about this HP touchsmart with mouse pad or usb mouse The symptom is as follows: Mouse pad or external mouse is jumpy and mouse moves around on it's own. Windows, apps and/or browser opens on it's own and eventually you can't really move your mouse because it jumps to the desktop as soon as you try to hit the X to close a windows or application. The background screen has occasional sparkles or resembles a sprinkle as if a light rain is hitting a smooth lake or something. All wifi and internet are disconnected and wiped the hard drive and partitions using a
  7. Running Win 7 Pro and have been using only Microsoft default protections. Just downloaded Malwarebytes trial and ran full scan. The only thing at all that showed up was some old serial port test program that I'd downloaded a few years ago but hadn't used for ages. So I let the tool delete it even though I'm 99 percent sure it was safe. But looking at the default options selected I noticed that as a default Malwarebytes does not scan for rootkits. So I enabled that and ran the scan again, and it detected 2: Rootkit.Pihar.c.mbr on sector #5 on volume #1 Rootkit.Pihar.c.mb
  8. I have tried to run MBAR since having MBAM problems. It update the database version & then when it cannot update the rootkit database, reverts back to the old database version with the message "HOST FAILURE".
  9. Hello.. I have a idea about Script Removal Tools or Drag Down Tool for remove any stubborn Services/Drivers, File, Folder, or maybe Registry. This tool of course also powerful like Malwarebytes Anti Rootkit. So, with this tool, w don't need to scan anymore. We already know what to do dan we just want to delete it. This tool can compensate MBAR if MBAR can't detect any newest Rootkit. Another tool like this: BlitzBlank or The Avenger. The Avenger is discontinued (also Not support 64 bit) and Blitblank cannot produce a accurate (we don't know success or fail) log after doing it'
  10. I had a Ramnit.A infection a few weeks ago and after detecting the infection with Malwarebytes, I decided to do an HP Factory reset, opting to reformat the drive and abstaining from backing up anything in the infected hard drive. I did move over a few document like tax returns and pictures that I scanned on virustotal.com first to check for infection but those files were completely clean. Now when I run malwarebytes, it’s not picking up any Ramnit.A infections, but from time to time there are periods of freezing and sometimes when I’m using chrome, there will be a random click and my
  11. I came over from anti malware help section at the suggestion of 1PW. Thread below. I have attached the 2 recommended logs for Log Set 1. Thank you for your help! Addition.txt FRST.txt
  12. I started experiencing problems with my PC, running Windows7, I removed it the threat and restarted my device. I reran the full scan to ensure removal. But the problem reoccurred again this morning. Can someone please advise me on next steps to remove this threat? Addition.txt FRST.txt
  13. I started experiencing problems with my PC, running Windows7, I removed it the threat and restarted my device. I reran the full scan to ensure removal. But the problem reoccurred again this morning. Can someone please advise me on next steps to remove this threat? Addition.txt FRST.txt
  14. Hello everyone, My name is Manny and I'm looking for some assistance with my machine which recently got infected with some virus/trojan that seemed to brought along bunch of his buddies... Anyways, I have ran the MBAM a few times with FULL SCAN and after a 1-2 hours scan it finds and remove several entries but upon a reboot and a few hours of being ON all the entries seems to come back and I notice the increased of HDD space when I haven't even used the machine at all. Tools ran: - MBAM - TDSSKiller - AdwCleaner - RogueKiller - MBAR (anti-rootkit) - MSERT.exe (Micros
  15. Greetings, I have mother-in-law's laptop she states has a rootkit virus. She was attempting to install a new Roku paid channel called UKTV and she was not able. She called Roku support and they advised it was due to a rootkit virus. She states they remoted onto the computer (stick with me here) and showed her the rootkit virus issue and advised her a $300.00 fee to remove the virus. There is likely another component to the story but nevertheless I now have the CPU with me, offline, with flash drives ready to onboard programs to analyze and sanitize the system. Let's avoid the odor of the
  16. Hi there, Recently, my laptop always stuck at shutting down screen, I need to manually press the power button to switch it off. So I ran MBAM to scan my system with the rootkit detection active but always getting this error: "Error: malwarebytes was unable to load the anti-rootkit driver. Error code:20026" The scan will be completed without any detection if I do not check the rootkit detection. Am I infected? Thanks!
  17. So I took a full scan of my computer with malewarebytes free edition. This is what i discovered (Text file follows). What is worrying me is this thing: Rootkit.Komodia.PUA I removed it using mbam but is it completeley gone and what is it? Rootkit.txt
  18. Yo guys I'm in serious trouble but I'm not sure if this is the right place to do a thread but I'm struggling with some kind of BIOS/UEFI rootkit. I have for a while been getting weird entries in the Rootkit/Malware tab in Gmer. I have also noticed some strange executables running among processes. All described as Windows services but you could easily see that those executables didn't belong to a clean Windows 7 install. I have been using DBAN to wipe all disks, formatted them and reinstalled but I keep getting infected. All above mentioned returns. To ensure that I'm infected I ha
  19. Hello there, my situation is very tough from my point of view. Im using Windows XP SP3 build 2600, everything working normally. But today my computer has stopped working almost completely and won't start in normal mode, just like if something damaged my HDD, went on safe-mode and then I remembered I had my very old OS system, wanted to make a recovery but then the blue screen would come up, I discarded that possibility totally. After that I tried MBAM with chameleon but to my surprise, the DDA driver couldn't be installed!, as far as I know the DDA driver should be workin
  20. Picked up a nasty virus last night, malwarebytes scan show as a rootkit fileless mtgen having alot of trouble getting rid of this bug and its already caused some damage, looking for some help on possible manual removal. Downloaded and ran MBAR, and McAfee anti rootkit, both detect, but cannot remove. Thanks!
  21. Hi Though I checked the 'Scan for rootkits' box a few weeks back the Scan Logs always say 'Rootkits: Disabled'. This may or may not be a problem, I don't know. Earlier, though, when I logged on I got a message saying that MBAM couldn't update or load the Rootkit driver. The first message gave me a code of 20023 (I think) and after the restart I had two messages giving me a code of 20025 (definitely). Any help would be appreciated. Thanks.
  22. I have checked my setings to make sure that rootkit scanning is enabled, but when looking in the logs it always says it is disabled. Am I doing something wrong, or do I need to do something else?
  23. Hello Today Malwarebytes had a message upon start up saying that its rootkit module could not start and that this might be a sign of a rootkit. I got an error number [ forgotten]. Maybe I should uninstall Malwarebytes and reinstall?
  24. Symptoms: 1. Logon results in Malwarebytes displaying a pop-up "unable to load the Anti-Rootkit DDA Driver. Asks if I want to try a reboot. 2. Replying to the boot question in 1. results in a quick pop-up saying : "SDKCreate failed with code 20023". This small window displays for less than a second. 3. Manually bringing up the Malwarebytes screen from a user account shows no Real-time Protection, but from an admin account, shows it as still on (Fully Protected). 4. "Start Malwarebytes Anti-Malware with Window" in Advanced Settings is being turned off on user and admin account
  25. Hello, about two days ago I tried to download some music through a site. After he download finished, though, I was bombarded by popups and new search bars, and the usual adware. I instantly ran malware bytes and scanned my system, malwarebytes found about 2 thousand PUP viruses and and several rootkits (look at scanlog 1 file). After the reboot, I then ran malwarebytes again because a search bar remained on my desktop that was obviously a virus. The scan found several more PUP's (look at scanlog 2 file). At first, I thought that it was all over, but then I noticed how many of my desktop ic
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