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Found 6 results

  1. What is Search Extension by Ask?The Malwarebytes research team has determined that Search Extension by Ask is a search hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.How do I know if my computer is affected by Search Extension by Ask?You may see this entry in your list of installed Chrome extensions:and these warnings during install:You will see this icon in your Chrome menu-bar:and this changed setting:How did Search Extension by Ask get on my computer
  2. What is DriverHive?The Malwarebytes research team has determined that DriverHive is a "driver updater". These so-called "system optimizers" use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems.More information can be found on our Malwarebytes Labs blog.This installer for this particular one also is a bundler:How do I know if I am infected with DriverHive?This is how the main screen of the system optimizer looks:You will find these icons in your taskbar, your startmenu, and on your de
  3. I have exactly the same problem as Bob Blaylock's post: pup.optional.ask won't go away—possible false-positive? By Bob_Blaylock, November 19 in Resolved Malware Removal Logs I see the solution posted (see below) by miekiemoes, for Bob Blaylock, however I noticed that the first instruction was "make sure you have the latest version of malwarebytes installed (currently 3.3)", I have updated Malwarebytes and the Dashboard reports my updates are "Current" but my version number is 3.2.2.2029 (at 27th November 2017) NOT 3.3. QUESTION: Is the current version for the UK 3.2.2.2029 ? if n
  4. Some time about a week or two ago, MalwareBytes started claiming, on each full threat scan, to detect and quarantine pup.optional.ask, in the file “C:\USERS\BOB\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data”. I have MalwareBytes set to automatically do a full threat scan every night, while I am sleeping, and every morning, I get this same report. I clear the quarantine each day. I've also used your Junk Removal Tool, and your AdwCleaner tool as well. Each claims to find and remove pup.optional.ask, every time I run them. No matter what I do, with any of your software
  5. A Malwarebytes v3.2.2 Threat Scan (database v1.0.3104) flagged registry entries associated with my IE9 browser today for PUP.Optional.ASK. I don't normally use IE9 (my default browser is currently FF ESR v52.4.0) but I suspect MB incorrectly detected registry entries for Norton Safe Search (a feature bundled with my Norton Toolbar v2015.12.0.5) as PUP.Optional.Ask, since Norton Safe Search uses the Ask.com search engine. Here's the scan log: MB v3_2_2 Threat Scan PUP_Optional_ASK 26 Oct 2017.txt Registry Key: 1 PUP.Optional.ASK, HKU\S-1-5-21-3086198521-800258848-3831315664-1001\S
  6. Hi Support, I have scan my system and have found too many malware with Threat Type (Potentially Unwanted Program) name Threat name PUP.Optional.ask and PUP.Optional.ask.gen. for your reference please find attached snapshot. please can someone assist me to clean these threats.
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