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Found 21 results

  1. Renew your subscription CONFIRM RENEWAL gives: File not found The page that you requested cannot be found on this server. This might have the following reasons: The link you are using is not valid anymore or wrong. You have not entered the URL correctly. The page does not exist anymore. If you have gotten to this page over a certain URL, please inform the owner over the page that offered this link so that he can update his page. Does not work in: Chrome Firefox Edge IE11
  2. I purchased a retail box of Malwarebytes (Anti-Malwarebytes Premium) and registered the first seat of three on June 30, 2016. This evening, I attempted to activate the 2nd seat of three, and was denied with a message which indicated my product had expired or the period in which my product could be activated.had expired. I need assistance from a representative at Malwarebytes to solve this problem. Can someone lend me a hand? Thanks! Ron
  3. Same problem - last time it was related to Grammarly and reinstalled a newer I believe Beta version and solved. A few days ago unable to start real-time protection layers but don't find what the problem is. There are some other threads here about this, seems to be fairly widespread.
  4. Three weeks ago, Malwarebytes told me that the Real Time Protection layers were turned off and gave me an error message. After reading about this problem, I downloaded the clean install tool, uninstalled Malwarebytes, ran the clean-up tool, re-installed Malwarebytes, and everything worked fine--until today. Now I am getting the same message and the application will not start the Real Time Protection (I get the "Starting ..." message and nothing happens when I try to turn on the Real Time Protection). I don't mind re-installing the app, but will I have to do this every few weeks?
  5. When installing MalwareBytes 3.0 I receive the following error: "Runtime Error (at 14:76): Could not call proc." I have even used the mb-clean- program and done a fresh install of the newest MBAM3 software mb3-setup-consumer- and installed as admin but nothing I try seems to work! I am horribly frustrated and would greatly appreciate any assistance I can get overcoming this issue. =-) System Info: OS Name Microsoft Windows 10 Home Version 10.0.14393 Build 14393 Other OS Description Not Available OS Manufacturer Microsoft Corpora
  6. Lately the malwarebytes has caused me a lot of trouble, because of licence etc. But in recent days, needed to format the computer, and since then, does not accept subscribing. Are two Premium Accounts. And do not work. To try to comaltar the failure of the Premium subscription, my solution was to use malwarebytes cracked. But I hope the team that works with the malwarebytes fix once these bug's that has worsened since the departure very much the 3.4 and 3.6. It's ridiculous, people who have Premium accounts, having to use cracked alternatives. I'm currently with a cracked version that doe
  7. My Malwarebytes programs worked fine until the new 3.0 update, then I kept getting an error message, "Unable to connect to service". I sent support an e-mail reference the problem and received a reply and instructions on how to solve the problem. I did each step, 1. Ran the Malwarebytes removal tool, which did delete all the files, rebooted the PC 2. downloaded the Malwarebytes 3.0, I tried to open Malwarebytes and still received the same message "Unable to connect to server". I thought there might be a conflict with my other anti virus program so I disabled it and again used the cleaner
  8. Hi All I am have real trouble with version 3.0 blocking all websites. In microsoft Edge and window explorer i can get to the home page and first page of google search but i cannot get to the webpage. Firefox just completely freezes. If i turn off web protection everything works fine. I have unistalled 3.0 using the removal tool and re-installed but still the same with web protection turned on, all sites blocked. I have tried turning on and off the self protection module as listed in a previouse post but still the same problem. I am runing: version Componetn
  9. I downloaded Malwarebytes Ran the scan and clicked to remove malware--then it stopped working! Have been unable to start it since then (March 4) AND HAVE HAD NO REAL HELP FROM SUPPORT AT MALWAREBYTES. When I try to start the program, I get an error message saying, "unable to connect." When I try uninstalling it, Windows 10 disallows me and shows the error message attached.
  10. I have a good number of the older lifetime retail licenses - all purchased from newegg (discontinued product link: https://www.newegg.com/Product/Product.aspx?Item=N82E16832562001). They're all a physical card with both an ID and Key - to date, none of them seem to work when trying to activate in a fresh install of 3.0. If i download and install a pre-3.0 version of Malwarebytes, then activate, then install 3.0 over top, it works, and 3.0 respects the lifetime subscription... but using the keys from the retail cards direct into 3 never seems to work - the button to activate never even lights u
  11. I purchased Malwarebytes 3.0 on Feb 15th. It worked the day I got it [2/15] and yesterday.[2/16] Today [2/17] I get the error window "Unable to start" with content text "Unable to connect the service" and the program will not start up beyond that. Details on how you encountered the bug and any steps that can be taken to reproduce it Encountered Bug / Issue - As computer was starting up [after logging into Windows] Steps taken to reproduce - Starting the program manually from Start Menu. Do you get the same result more than once if you follow the same steps? Y/N Ye
  12. I have been having an ongoing problem with Malwarebytes Premium Anti-Virus. I get multiple messages that “Real Time Protection” is not working Often when trying to manually turn “Real Time Protection” on it remains in “Starting” mode without turning on. Messages pop up indicating “Updates” are not current requiring they be updated manually. Regular automatics “Screening” does not take place and need to be done manually. I have uninstalled and re-installed Malwarebytes Premium more than once in an effort to resolve this issue. Attached find MBAM Servi
  13. Hello. I just purchased Malwarebytes premium 3.0, and every time I run a full scan, it gets hung up mid-way through, and then I receive a dialogue box from Windows saying that it has stopped working. It always happens while it's scanning a file in my Windows/Installer folder, but it's never the same file. I ran Rkill, and it found one process to terminate: C:\Windows\SysWOW64\ACEngSvr.exe (PID: 1148) [WD-HEUR] And also said the following: Performing miscellaneous checks: * Windows Defender Disabled [HKLM\SOFTWARE\Microsoft\Windows Defender] "DisableAntiSpyware
  14. What is going on Malwarebytes? I am far from the first to report that Live Protection in the latest (enforced) Ver 3.0 upgrade will not initialize, yet apart from a port by "staff" that the matter was being looked into, no one has had the courtesy to respond to my emails sent to the Support area. This is my last attempt at garnering a response from Malwarebytes. It is disgraceful that a long standing Premium account holder should have such difficulty in receiving any effort at communication. What is happening to fix this bug? When will the fix be rolled out? Why can I not use Ver 2
  15. Something is confusing me here on one of the problems plaguing Malwarebytes 3.0. It's that some of my fellow users are running scans and these scans are getting stuck on various files. But, what's more disturbing to me, when someone allows a scan to continue for 24-32 hours, and apparently this is par for the course for Malwarebytes 3.0. I'm not an expert, I'm an average user, but when does a scan last 32 hours? I can understand if I was wiping my hard drive using a multi-pass overwrite program. But, I've never had a security scan last more than three hours, and I have a 500 GB hard drive. If
  16. A few days ago I found out on Filehippo.com that Malwarebytes 3.0 was released and ready for download. Being a Malwarebytes Anti-Malware 2.2.1 Premium and Malwarebyte Anti-Exploit (Free) user I downloaded the new version. As expected, it removed both versions and replaced them with Malwarebytes 3.0. From that point on, my problems began. Listed are the problems I experienced with 3.0. - Very, very slow launch of 3.0 when clicked on from the Taskbar - Scan lockup using all three scan types. The scanner time continues, but the program is frozen on a file. The frozen file wa
  17. Hello members! Please refer to the enclosed "Pictorial description" & help notify the concerned on this anomaly! Though the "Settings" have been configured to curtail invoking "Tray icon notifications", User-Customization is being overruled with these frequent prompts over--"Updates are not current"! I do follow a religious regimen to Update my application on a daily basis & that's why do not wish to be provoked by these Notifications every now & then. Secondly, the embedded hyperlink for superscript (Question mark) is reporting dysfunctional as well! Pleas
  18. Hello all: Last week I did a brand-new, clean system build with Windows 10 Professional 64-bit. I put Malwarebytes 3.0 on it. When I ran a full scan, MalwareBytes decided there were some system components core to Windows that it felt needed quarantine. (INFO: I'm extremely proficient with Windows, having worked in IT for 25 years in a lot of areas). After verifying these files were valid and correct, I told it to exclude those items from quarantine and went on about my business. A couple of days later, I turned on my system and Windows Defender went nuts, saying it had been disab
  19. After several hours of having web protection on, accessing website is much slower(it does not happen at the beginning). I then used to apps to test DNS query speed which both said that DNS queries became much slower. DNS Benchmark Programs are GRC DNS Benchmark and Namebench. GRC reports that cache DNS query time increased from 1ms to about 150ms for my router DNS server and about 120ms increased for other DNS server, while uncache and dot com remain the same. NameBench reports that average DNS query time increased from average of 30-50ms to 150-250ms. After turning off web protection, an
  20. Over the last couple of days Malwarebytes has behaved impeccably but, on logging in to the laptop this afternoon, I got the mbamtray.exe error message shown in the attached image file - I've not seem this error before. However Malwarebytes Tray Icon does appear in the system tray as normal and reports no errors; furthermore, by right clicking on it I can open the application as normal and Malwarebytes shows itself as up to date. I pass this on in case it helps to resolve any current issues with Malwarebytes 3.0 - I attach a JPG of the error message and Malwarebytes zipped log files.
  21. 1. Malwarebytes 3.0 premium/trial and beta stand-alone protection agents Let's consider this scenario. We have a user that uses Malwarebytes 3.0 premium or trial but he/she also wants to beta test at least 1 stand-alone protection agent. While there is no reason to do this at this monent considering this timeline: <table border='1'> <tr> <th>Stand-alone protection agent - latest public beta</th> <th>Announce date</th> </tr> <tr> <th>Malwarebytes Anti-Ransomware v.</th> <th>September 6</th> </tr> <t
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