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Found 19 results

  1. Good Morning W10 Home (Fully Patched), MS Office Pro Plus 2016, Malwarebytes (Premium) v3.8.3.2965 (Component Pkg v1.0.627, Update Pkg v1.0.12785, no exclusions), BitdefenderFree Prior to installing v3.8.3, the above config was stable for at least 16 months. During this time, Malwarebytes and BitdefenderFree coexisted fine, with no system problems and Malwarebytes went through at least one update. However, as soon as Malwarebytes updated to v3.8.3, an intermittent Outlook 2016 problem manifested. Basically, every few days, the Outlook 2016 Send/Receive process will hang partway
  2. Hi, I installed the trial verison of Malwarebytes 3.6.1. Have looked on the forum, but how can you do any of the things recommended if the laptop just freezes. Can't open a thing, have rebooted (manually), so many times today I have lost count, and now patience is turning to despair. PLEASE HELP
  3. Since 17/12/2018 I started getting intermittent random PC freezes/lockups on my Windows 7 PC. I'm a long term user of MB, also on two Windows 10 PCs which are not having any problems. My MB version on the Windows 7 PC (now uninstalled) were: Malwarebytes Version: 3.5.1.2711 Component Package Version: 1.0.508 Update Package Version: 1.0.8722 My Windows 7 version is: Windows 7 Ultimate Version 6.1 (Build7601: Service Pack 1) My PC would freeze (screen frozen no mouse, or keyboard action possible) at random intervals, anywhere from 2 minutes after login to 120 minutes after log
  4. Hello, We just scanned my daughters laptop and it has so many issues and then stopped at a certain number of issues (2100!)….any advise? I tried to resolved issues midway through, but it didn't seem to work=-( It is hp laptop on Windows we think ios10) Thank you, Tracy
  5. Mbam is unable to get past C:\WINDOWS\INSTALLER\{LONG NUMBER AND CHARACTERS}\ARPPRODUCTICON.EXE, even after 13 hours. I have tried numerous times and mbam does not get past this file. Suggestions?
  6. Paid & Upgraded to this. Older free version always worked fine..When I run this, it locks computer and I have to cut off power. Only remedy was to uninstall. Whats going on here?
  7. Hi, I'd like to request help in being able to successfully complete a threat scan. I haven't been able to finish one in the past few versions. I'll come back to check on it and it seems to be close to the end but it freezes everything and I have to do a hard reboot. In the meantime I've used SUPERAntiSpyware with no issues. I attached the FRST and Addition txt files as attachments. Thanks, Sam Addition.txt FRST.txt
  8. Hi. The computer freezes up every few minutes so typing anything has become difficult. Software that I use for work remotely is behaving strangely (stalling, not playing) but it works fine for others who access the software (even using my account), so it's not a software issue. Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 22-05-2015 01Ran by owner (administrator) on HHGREGG-PC on 23-05-2015 10:06:24Running from C:\Users\owner\DownloadsLoaded Profiles: owner (Available Profiles: owner & Guest)Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English
  9. I think my computer has malware. My computer is up-to-date with Windows update, and I've updated and run malwarebytes, adwcleaner, hitmanpro, rkill. Symptoms: sluggish performance, periodic freezes of programs, and Google Chrome continues to show costminn as an extension after removing it. Malwarebytes scans continue to show superfish files as well. FRST.txt and Addition.txt pastes below. FRST.txt Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 24-07-2014 01Ran by Dave (administrator) on DAVE-PC on 25-07-2014 17:11:56Running from C:\Users\Dave\DownloadsPlatform: Wi
  10. I have used MBAM for a long time now and have never had any troubles with it. However, ever since I downloaded the new version (the current version), I have had many issues. If in the slight chance that MBAM decides to cooperate with me, I will run a scan. However, usually half-way through the scan MBAM simply quits on me and shuts down completely. More recently, though, every time I try to start MBAM up, it does not let me click buttons. If I click on "Scan Now", the program does nothing. It was as if I had not even clicked anything at all. This is the same with "Settings, Scan, History,
  11. guess all i need to do here is post the text docs eh?... here's my other post where i've explained everything that's happened thus far.... https://forums.malwarebytes.org/index.php?/topic/153380-malware-bytes-keeps-getting-stuckfreezing-and-im-infected/?p=856983 FRST.txt Addition.txt CheckResults.txt
  12. hi guys! i need some help with my samsung laptop.i got windows 7 OS and core i7 intel.it constantly hangs/freezes in the middle of my usage and can't do anything after that except reboot by turning off through the power button of the laptop,it also freezes when it gets to the end of my malwarebytes full scan.when i run it on safe mode it works fine and no freezing/hanging of the system.i suspect there is a virus infection.please help me! thanks in advance
  13. Hi my computer has started to freeze and not respond after i make full system scans with malwarbytes its really anoying and i wonder what has happend ? no other program *including* my norton full system scans have any of this problems. i have had malwarebytes for 3 months and this started happening 1 week ago the first time now it happens everytime the full system scan has been completed. I use windows 8.1 and have been since day 1 with malwarebytes free version not the pro version. as i said it has worked flawlessly up to now . Cheers Var.
  14. Hi. I am a computer tech, web designer, and help businesses and individuals remove viruses and malware on their systems using a number of hi-tech software tools. I recently purchased the Pro version of MalwareBytes Anti-Malware and have tried several times to use it at a client's business to remove the threats it found. MalwareBytes Anti-Malware Hangs for Hours When Attempting to Remove the Checked Threats - And I can't do anything else with it. The system runs Window 7 Ultimate, on a Core i7, with 16GB RAM and Several Drives of 1TB to 2TB. I want to clean up my client's system befo
  15. Computer freezes for long periods of time randomly and boots up and runs real slow. I've done a little cleaning and ran a registry program that a computer guy helped me with and it has helped a little. is it possible that my Avast or malwarebytes let something thru and should I also have a spyware program like spybot on here? Thanks for your help.
  16. Laptop W/ xp professional sp3 x 64bit. System starts slow, runs slow, freezes frequently, scr saver stopped working, I have run multiple scans w/ MBAM, Avast AV, TDSkiller, Norton Power eraser, MBAR Beta, nothing found. Cant support 2 monitors. Second monitor lags. I'm out of leads. Is it time to reinstal OS? Please advise. Thank You...
  17. Hi. When I try to run a quick/full scan, malwarebytes stops responding after a minute or two and basically freezes my computer. This doesn't happen in safe mode. I tried following the tips in section L in the FAQ several times but it still freezes. I use avira internet security 2012 so I figured that it might be interfering with mbam and added: mbam.exe, mbamgui.exe and mbamservice.exe as exceptions in both the realtime protection and system scanner but it doesn't seem to help. I'm a bit worried that it might be caused by malware as I got infected with the ukash virus recently but removed it b
  18. Hi,On my friends laptop,mbam freezes at aprox 20 secs when it gets to this file c:/boot/bcd.log. I've tried uninstalling and then running mbam clean tool then reinstalling but same thing happens. Also when mbam freezes it says "not responding" then the laptop crashes and it has to be turned off at the power button. His os is Windows Vista home premium 64bit.Thanks in advance for any help.Neil.
  19. Hi, I am running Windows Vista Home Premium SP2 32-bit on a Dell Dimension DXPO61 Intel Core 2CPU 6700@2.66Ghz with 4GB RAM. Malwarebytes has been hanging and freezing every time I run a scan lately. I have to do a hard re-start and the scan will not complete. I am also running Avast. I tried running the scan in safe mode and the same thing happens. I should mention that Windows has been unable to complete and install updates for quite some time. My computer is becoming unusable. Please help!
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