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Found 124 results

  1. Our new website (QuadJoy.com) is being blocked. We moved to a new hosting provider along with setting up the new website. We have cleared all other av vendors/online scanners because previous admin was incompetent and didn't fix anything. We would appreciate being cleared. If there is something that needs to be done please let me know. Uploaded the scan log from your Windows scanner. malwarebytes.txt
  2. Hi, Since last week, our professionnal software is flagged as malware by Malwarebytes. Our software is a management software for optometric clinics, developped since the 90' and constantly updated. It manages patient reservations, inventory, eye exams, patient recall, and billing. We're starting to receive calls, and in some cases, it is shutting down clinics as the executable is being quarantined costing us remote support. This is affecting our company's image, and could cause damages to our members, and clients. It is installed on over three thousands computers in Canada, and is now flagged as malware by your anti-malware solution. I checked our executable on virustotal.com, and it's not detected as malware in anyway by anyone else. With some researches, I found that we are not the only ones affected by your new version, and that a new "machine learning" feature was released on your end. Can you teach this AI to whitelist our software please? I have also attached revelant information. I expect a prompt resolution of this issue. Best regards, Max Pelletier System Administrator Optometric Services Inc.
  3. The URL hxxp://colegiorosales.com is reported by a malicious site, but is a FALSE POSITIVE. It is owned by an spanish school. It is posible to removed it from your malicious sites data base? Thanks.
  4. Hello, I would like to report false positive detection on the file named: PC Privacy Shield Detection: PUP.Optional.ShieldAppsPPS Website with download link: https://shieldapps.com/products/pc-privacy-shield/ Privacy Policy: https://shieldapps.com/privacy-policy/ EULA: https://shieldapps.com/eula/ SHA256: 1e0e1c40ab4c262e2d39b661a147fbf301909302a1ff377a1a5ed4e051d0fbf0 MD5: 618d9f62bb22d160c2b5c25a7aa1780a Screenshots of the detection are in the attachment
  5. This software is shared by me as freeware so I can't simply exclude it from scans. Note that no other of my programs produced by the same language IDE produces any report. I have recompiled the program to get a clean exe and the problem persists. Train Tickets Suite.exe is the reported file In case it helps I've added the source code (the sbp and bas files) (language Basic4PPC) and the additional dlls used in it, as well as the program's help files in html format. The language is obsolete so I've also included a zip file which contains the desktop ide. But it needs a licence file from Anywhere Software to produce .exe files (https://www.b4x.com/) MBLog.txt MBProblem.zip Basic4ppc-6.90.zip
  6. Hi there: Our web site (www.rosewill.com) was reported as phishing site on 25-02-2018 by Stefan, it is false positive. Please recheck our site and remove it from your black list, and let me know if you or someone found some suspicious pages, thanks. Linhsinlei
  7. Please remove hxxps://penascoresorts.com from your block list. Thanks! log.txt
  8. Site scanned and cleaned. Please review for blacklist removal. Thanks!
  9. Suspicious File Submission: false positive The sample is in a password protected zip file The password for the attachment is 'infected' WhenSilenceDimsTheStarsAbove_demo.7z Source: https://conspiracy.hu/release/64k/when_silence_dims_the_stars_above/
  10. Hi, Please can you remove the below site from your blacklist: 107.154.248.252 Below is an excerpt of the protection log as well: If you can also advise on the cause of the block that would be appreciated. Many thanks, Tom
  11. IP: 107.170.244.112 URL: hxxps://orcadynamics.com This is a site that I run. We had no issues previously, but migrated to a new server (and a new IP) and Malware Bytes immediately started blocking it on the new IP. The site has been up and running for at least 4-5 years with no issues prior to the migration/IP address change. Please let me know if anything is missing in order to get this resolved. Thanks, Brad
  12. Hello,Please check we have scanned it and cleaned it from malware and the website can be removed from your blacklist.Thank you Malwarebytes www.malwarebytes.com -Dettagli log- Data evento di protezione: 12/03/18 Ora evento di protezione: 08:51 File di log: 30b98fe8-25ca-11e8-9cad-00ff1020ff4d.json Amministratore: Sì -Informazioni software- Versione: 3.4.4.2398 Versione componenti: 1.0.322 Aggiorna versione pacchetto: 1.0.4308 Licenza: Trial -Informazioni sistema- SO: Windows 8.1 CPU: x64 File system: NTFS Utente: System -Dettagli siti web bloccati- Sito web nocivo: 1 , , Bloccato, [-1], [-1],0.0.0 -Dati sito web- Categoria: Non specificato Dominio: reply.starbytes.it Indirizzo IP: 54.246.155.238 Porta: [49752] Tipo: In uscita File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe (end)
  13. Hello, Please check boletin.com.mx, we have scanned it and cleaned it from malware and the website can be removed from your blacklist. Thank you
  14. Hello! Our clients reported that our platform for webinars, online courses and online purcheses was marked as malicious by Malwarebytes. Would you be so kind to remove it from the black list? Or let us know, what was found dangerous so we can remove or make it right. Here is the list of our blocked domains, their IPs and screenshots of Malwarebytes protection messages. online.bizon365.ru 80.93.191.154 The following domains are used inside the platform so that signed up users can access different parts of the platform. static.bizon365.ru 80.93.191.156 ws.bizon365.ru 82.202.228.218 cdn.bizon365.ru 80.93.191.155
  15. I am getting this website URL as Suspicious in Virus total, This website URL is Safe and Secure. Kindly White-list it ASAP. https://www.virustotal.com/#/url/19155c33cccb3afb71ddc70ec1e5258143fa367616e0b174cca32b22cf219eac/detection
  16. We have received complaints from some users that they can not log into their accounts at https://platform.jsecoin.com due to a block placed on the site by malware bytes. The platform does not contain malware and I believe it was flagged because we do web based cryptocurrency mining. Users have signed up for an account and want to access the platform to check their balances and run the mining script. The web mining platform is javascript based and does not include any downloadable content which could be considered malware. If you get a chance to test the platform you will see it is quite different to most peoples preconceptions about cryptocurrency mining. Main domain: https://jsecoin.com Sub domains: https://platform.jsecoin.com, https://api.jsecoin.com, https://load.jsecoin.com IP address: 35.190.24.124 If you require any further information please do not hesitate to contact me on here or via email.
  17. Please check the website bphotos.ca, we have scanned and cleaned it from malware and should be good to be removed from the blacklist. Thank you
  18. Please review and remove "campaway.com" from the blacklist. Thank you for your assistance.
  19. Hello, On recent review of VirusTotal MalwareBytes has the domain listed our domain as a Phishing website The platform does not contain malware. Our IP Address is: 27.121.64.103 Our domain is alphabroker.com.au Can you please remove this block from our website? If you require any further information please don't hesitate to ask. Thanking you in advance
  20. I recently installed Chrome onto my laptop in order to use a certain website (worldspinner), and Malwarebytes picked up its Web Data and Sync Data as a PUP. Since I have used Chrome in the past this should not be picking up as such, and I have not installed any suspicious/malicious extenstions either. Chrome's PUPs.txt
  21. I recently had ADW Cleaner run and I noticed I had a very important desktop folder missing? How can I recover it after adwcleaner removed it? Below is the log file from that date. The path I need restored is highlighted.
  22. Website: almamedical.es IP: 31.193.142.205 Webiste get warning by malwarebyte software, I attached the log. Site is clean and safe from a long time, please remove :-) log block.txt
  23. Hi, comfy.moe is currently reported as a malicious site according to people who use Malwarebytes. I have removed all public malware uploaded here that I'm aware of. Please remove this domain from your blacklist.
  24. We've cleaned the site gardacapital.com.au and it should be ready to remove from blacklist, thanks!
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