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Found 125 results

  1. Namita

    False Positive

    Appears Browser Guard (in this instance on Firefox) is having a False Positive on website: aaroh.info VirusTotal shows all clean: https://www.virustotal.com/gui/url/3b61664e837b385c5666601251c6d30bbb7b2b25ab274579db40df16a7d75f0d/detection As said here (https://forums.malwarebytes.com/topic/253405-extension-blocking-tld/?do=findComment&comment=1343777) : It's totally unacceptable and everyone would agree to this users statement (https://forums.malwarebytes.com/topic/252629-why-is-my-website-blocked/?do=findComment&comment=1339923): Fix this policy or it will create serious trouble for you guys soon.
  2. My website, sammonnet.com is been flagged up as a Trojan and blocked by malwarebytes. The log is as follows " Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 15/02/2020 Protection Event Time: 10:01 Log File: 23757748-4fda-11ea-9063-28d244adff74.json -Software Information- Version: 4.0.4.49 Components Version: 1.0.823 Update Package Version: 1.0.19246 Licence: Trial -System Information- OS: Windows 10 (Build 18362.592) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Google\Chrome\Application\chrome.exe, Blocked, -1, -1, 0.0.0 -Website Data- Category: Trojan Domain: sammonnet.com IP Address: 2606:4700:3033::6818:678e Port: 443 Type: Outbound File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (end) " Please stop my website being reported as it is not malicious. Kind regards, Jake (Lead Dev at SammonNET) jake@sammonnet.com
  3. Zoho Assist.7z Please analyse the submitted samples.
  4. Hi. Since very recently Visual Studio Code started throwing this error whenever I try to launch the integrated terminal: The terminal process command 'C:\Windows\system32\cmd.exe' failed to launch (exit code: {2}) For those unfamiliar, it basically opens command prompt inside of VSCode under the current project directory. I have been using this feature without a problem for years. I am using Windows 7 64 bit, and if I go to the system tray, right click on Malwarebytes and turn Ransomware protection off, it starts working again immediately, don't even need to restart VSCode. I tried to check my detection history to see if there was some log available -> Open Malwarebytes -> Detection History -> History but nothing there related to the issue. Also I just update to the latest version of Malwarebytes: - Malwarebytes version: 4.0.4.49 - Update package version: 1.0.18540 - Component package version: 1.0.810
  5. Before submitting a possible FP, please be sure that you have - 1. Checked the list of blocked gTLDs (Generic top-level domains (gTLDs) are one of the categories of top-level domains (TLDs) maintained by the Internet Assigned Numbers Authority (IANA) for use in the Domain Name System of the Internet. These gTLDs are blocked because the ratio of bad to good domains may be higher than average, indicating that the registry could do a better job of enforcing policies and shunning abusers.) Currently we are blocking the following gTLDs - .accountant .reisen 2. Used the search function on the forum Please be sure that the domain/IP that you want to submit is not already submitted by another member. 3. Gathered protection logs/screenshots and attach them with your message How to get protection logs in Malwarebytes 4 - ------------------------------------------------------------------------------------------------------------------------------------------------- If the gTLD/domain/IP is blocked and you still want to access it, you can add it to the Malwarebytes exclusions list - Malwarebytes 4 https://support.malwarebytes.com/docs/DOC-3543 Malwarebytes 3 https://www.malwarebytes.com/support/guides/mbam/Settings3.html#exclusions ------------------------------------------------------------------------------------------------------------------------------------------------- If you still want to submit the FP, please create a new thread and provide the domain/IP with your protection logs (please open 'MBAM', go to 'History' and attach the log where the detection is recorded). For more information about the protection logs, please see this link. Thanks to everyone who follows these instructions!
  6. I downloaded and am playing a game called "Hades" that is installed via the Epic Games launcher. Malwarebytes shutdown my game in the middle of play and flagged it as ransomware. Doing a bit of googling, I found out there's actually some ransomware with the same name. Attached the log. hades_game_malwarebytes.txt
  7. I'm on this page as I have been receiving mixed messages on a diagnosis which I have on a computer which I have been using. I had recieved this diagnosis Monday of last week that my computer has had a computer virus on it which had meant that it was running slower than usual. This is despite me having installed the Premium version of Malwarebytes back in December of last year. I wish to verify these claims. I have already sent in a log of the computer it was on, but, now that I have read through your help on the subject, I have to say that I am still confused as to what 'bit' I fall in 32 or 64 as my computer is a windows ten Laptop. It may be the case that I have already done this through your malwarebytes support tool, and if so, it would aid me greatly if I could get the results of this scan as it would be a reassurance that the programme is working as it should do because, this diagnosis of a virus has really knocked my confidence in Malwarebytes. Look forward to hearing from what you have to say on this subject. Please don't keep me waiting- I've been having this issue for just over one week now.
  8. Hi, I think Malwarebytes detected a false positive. Can you review it? Thanks Regards upx.7z
  9. Hi, I am having a problem with a program written by myself. Quarantines the executable each time I run it without adding it to exclusions. Source code can be supplied. Thanks for your help. MyPurchases.rar
  10. clintont

    Julia

    Julia is not malware/ransomware/anything bad. source: https://julialang.org/ https://en.wikipedia.org/wiki/Julia_(programming_language) Log: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 11/27/19 Protection Event Time: 2:26 PM Log File: f1fb065a-1164-11ea-996f-380025ace9a4.json -Software Information- Version: 4.0.4.49 Components Version: 1.0.764 Update Package Version: 1.0.15482 License: Premium -System Information- OS: Windows 10 (Build 18362.476) CPU: x64 File System: NTFS User: System -Ransomware Details- File: 3 Malware.Ransom.Agent.Generic, C:\USERS\CLINTON\APPDATA\LOCAL\Julia-1.3.0\julia.lnk, Quarantined, 0, 392685, Malware.Ransom.Agent.Generic, C:\USERS\CLINTON\Desktop\julia.lnk, Quarantined, 0, 392685, Malware.Ransom.Agent.Generic, C:\Users\Clinton\AppData\Local\Julia-1.3.0\bin\julia.exe, Quarantined, 0, 392685, 0.0.0 (end)
  11. Hi We've recently found that our site is being blocked from some corporate firewalls. IP Address: 45.65.61.146 Web address: www.kissngo.com.au A few colleagues have reported to us that they can't access our website from their corporate networks, so we'd like to ensure that this is fixed so that going forward all our customers can access our service. We've checked with our hosting service (WP Hosting) and our SSL certificate provider (GoDaddy), who have confirmed that the site is clean and we don't have any malware. Based on this, we have been advised that we need to send a request to key firewall providers. Please would you review our site and if it is blacklisted or blocked - please would you unblock and delist it so that it is now accessible to all. If, however you do pick up any discrepancies, please can you let us know soonest. Thanks Min
  12. One of your subscribers has kindly let me know that MalwareBytes is blocking my website energynumbers.info. I've checked the server, and the source code of the supposed problem page as it is served, hxxp://energynumbers.info/capacity-factors-at-danish-offshore-wind-farms , and there's nothing suspicious or unexpected there.
  13. Just yesterday I spoke with an employee on Reddit about a weird issue I was having where Malwarebytes detected RockstarService.exe as a Generic.Malware/Suspicious file. I scanned it with VirusTotal and it had 0/77 detections, the employee I spoke to asked me to send him the sample and he fixed the issue, I updated it and I did a scan in case it didn't work, thankfully it worked and it didn't Interrupt me from opening the Rockstar Games Launcher. Today I did my daily scan just to find that now the scan detects it instead of the Real Time Detection, I tried to update Malwarebytes yet again and I'm on the newest version already. Can someone please help me fix this issue?
  14. I've had some customers who's Malware Bytes detects my latest update as a virus. Please exclude. FalsePositive.zip is password protected = "infected" is the password. PAUpdate.zip is download by my client software in order to update their version. No password FalsePositive.zip PAUpdate.zip
  15. Greetings, Just today, MBAM started shutting down Winamp until I added an exception for it: Here is the log file for the event: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 5/7/17 Protection Event Time: 8:55 PM Logfile: Administrator: Yes -Software Information- Version: 3.0.6.1469 Components Version: 1.0.103 Update Package Version: 1.0.1890 License: Premium -System Information- OS: Windows 10 CPU: x64 File System: NTFS User: System -Exploit Details- File: 0 (No malicious items detected) Exploit: 1 Malware.Exploit.Agent.Generic, , Blocked, [0], [-1],0.0.0 -Exploit Data- Affected Application: Winamp Player Protection Layer: Malicious Memory Protection Protection Technique: Exploit code executing from Heap memory blocked File Name: URL: (end) I have also attached the log files from C:\ProgramData\Malwarebytes\MBAMService\logs\ and FRST64. Cheers, Zzyzx mbam-winamp-false-positive.7z
  16. I have detected a false positive in www.novac.es, a "trojan" json, but when I scan the web with others apps they check it as "clean". It's possible that the problem resides on "smartsupp", a chat for support assistance.
  17. Hi, I'd like to report a false positive warning for phishing for the following web domine: telegra.ph The warning is generated by the Android app.
  18. I have got real time protection on for everything on malwarebytes and decided to play my steam game Garry's Mod with some friends and I got a notification that it was a ransomware and I am no longer able to play the game as the file hl2.exe is missing privileges since I excluded it. The reason i'm reporting is for other to not go through the stress of reporting it. Please remove the false positive. -Software Information- Version: 3.8.3.2965 Components Version: 1.0.613 Update Package Version: 1.0.11744 License: Trial -System Information- OS: Windows 10 (Build 17134.885) CPU: x64 File System: NTFS User: System -Ransomware Details- File: 1 Malware.Ransom.Agent.Generic, D:\SteamLibrary\steamapps\common\GarrysMod\hl2.exe, Blocked, [0], [392685],0.0.0 MBAMSERVICE.zip
  19. Good Afternoon, It looks like a websites we maintain has been marked as Spam by Malwarebytes - some of our customers have reported it as being blocked when they are using Malwarebytes Premium. This website is our landing page for 3rd party advertisers to direct their advertising traffic to. Looking at our records this happened previously back in December and from the information provided then we were able to determine that one advertiser had breached our ToS and their account was terminated as a result (so none of their inbound links towards us functioned any longer). Could you please review and advise as to the status of this current detection? Thanks in advance mal report.txt
  20. hxxps://cnbank.secureonlinebanking.com/canandaiguanationalbank/uux.aspx is our active online banking website which has been reported by virustotal as being listed by hpHosts as a Phishing site. This is not the case. Please correct as soon as possible as this action is causing us direct and significant damages.
  21. Hi support team, Please fix this false positive. Thanks, Gavin Falsepositive-plsfix.zip
  22. Latest versione of Forscan is reported as anomalous: can you investigate? https://forscan.org/
  23. Hello! I just booted up my laptop after two days, and my Malwarebytes is blocking connections that appear to be associated with Microsoft Office 2016, listing the reasons as fraud. I haven't installed anything new since my last time using my laptop, and the last time I've scanned my PC, the report came back negative. I've attached the reports for both blockings below. Can I get a Staff member/expert to verify this & advise me what to do next. Thank you for your time & I hope to hear from you soon. Office Fraud.txt Office Fraud 2.txt
  24. I have written a program in C# on my own machine, and it is being used on some of our other machines, and My malware bytes keeps flagging it as the title of this post. there is nothing malicious with my code is there any way I can prevent this? Files for malwarebytes.7z
  25. Hello, I wrote a program which creates music sheets from a MIDI file (written in C# with WPF) for a company. After I sent the first test version to the company I got a reply that Malwarebytes flags the program as malware (MachineLearning\/Anomalous.100%). This is obviously a false positive and I wanted to ask how to fix this. I already tried to remove or change some parts of the code but without success. It would be really helpful if someone could look at my logs and tell me what I've done wrong (I'll attach them). I sadly can't upload the source code to this public forum, but I could send it to you privately if you need it. Thanks a lot! Lell malwarebytes LOG.zip mbst-grab-results.zip
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