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  1. Thank you. Some customers are getting a false positive when going to website go.yeouth.com/get-haplus-free1 which is a clickfunnels.com website /104.16.15.194). It is used to purchase items. Please correct or let me know what we need to do to correct this.
  2. I recently installed Chrome onto my laptop in order to use a certain website (worldspinner), and Malwarebytes picked up its Web Data and Sync Data as a PUP. Since I have used Chrome in the past this should not be picking up as such, and I have not installed any suspicious/malicious extenstions either. Chrome's PUPs.txt
  3. Company also has it's own amazon page, and seems to be a legitimate business. It looks like it shares an IP address with a bunch of other sites, so my guess is that one of those got reported as malicious. https://virustotal.com/en/ip-address/75.98.175.103/information/
  4. My ISP is Act Fibernet (http://portal.actcorp.in/web/blr/broadband) with login page http://portal.actcorp.in/web/blr/home. Malwarebytes 3.3.1 blocks this. I had to add an exception to get internet access. The earlier versions were not blocking it. The logout page is blocked too, but not always. Many other web sites are blcoked by 3.3.1 too; again none of them blocked by earlier version. For example, my local transport agency http://www.mybmtc.com/en gets blocked when I try to look up any details. I want to make this clear - I don't want to add exceptions without knowing why 3.3.1 is suddenly blocking them. What changed between the earlier version and 3.3.1?
  5. More specifically it pops up as pup.optional.mediadashboard. Has this happened to anyone who has run this game or any other Clickteam games? Because I have never had this happen before. noitu love 2 as a PUP apparently.txt
  6. Our customer send a message to us then we found malwarebytes report our software, Driver Talent is malware, pls check the picture below: Pls check our product's setup zip in attachment. DriverTalent_setup 174.rar
  7. Can you please unblock the websites http://eapply.amex-corporate-card.se and https://eapply.amex-corporate-card.se According to virustotal.com you are blocking the websites for phishing. However, the American Express website itself is providing a link to that website. You can find it on https://business.americanexpress.com/se/foretagskort/corporate-gold-card (expand "Ansökningshandlingar och vilkor" to find the link at "Kortansökan"). Therefore it is not a phishing site.
  8. Hi, just received a warning this morning about JetPack.xpi being flagged a a PUP: jetpack.xpi.txt My addons list: Being related to Flag+, I'm assuming this is a FP? All Flag+ does is show the flag of the country of origin of the web page you are viewing in Firefox....
  9. Recently, MB has detected IEShims.dll as malware. Based on the time stamp, the file seems to be a genuine Internet Explorer application file. false-positive.txt IEShims.zip
  10. False Positive, please white list ASAP dsengine.js https://www.virustotal.com/#/file/0d6ab9a631164711d8427f3f4a66dae310889ca34f3324457425ed1cf9d7e2e4/detection dsengine.cfg https://www.virustotal.com/#/file/59c5e5d6e72c8ef44155d4083e93f54d6239d482c88b35e658a2261c7492c8fa/detection firefox57-false-pos.txt dsengine.zip dsengine.zip
  11. My website at hxxps://elatemc.xyz (158,69,251,203) has been blocked by Malwarebytes. I have been editing/adding new pages today, but am not sure what may have caused it. I believe I saw before something about a crack tool being reported a few times trying to access my site (after trying to add an exclusion, recently purchased the software so I didn't really know how) , but after x amount of attempts the site was blocked. I am confused since I have never uploaded any type of software crack or other piracy tool to my web server before.
  12. Hi, Today MBAM gave a false positive for ftp.snt.utwente.nl (130.89.149.20). This domain belongs to a dutch university. It triggered when I tried to update libre-office portable. The export of the log is attached. Regards, Durew foute blok.txt
  13. A MB v3.3.1 Full System Scan (database v1.0.3568 with rootkit scanning enabled) detected a file named XM7750P.dll today as Heuristics.Shuriken on my 32-bit Vista SP2 computer. What little information I've been able to find at http://www.fileinspect.com/fileinfo/xm7750p-dll/ indicates it's a safe printer plugin developed by Xerox. I restored the file and attached it as a zipped file below, and although the file now has a Date Created of 27-Dec-2017 there are multiple files named XM*.dll in the same directory that all have a Date Created of 02-Nov-2006. MB Scan Log for 27-Dec-2017: MB v3_3_1 Scan Log Heuristics_Shuriken XM7750P_dll 27 Dec 2017.txt Attached file: XM7750P.zip File: 1 Heuristics.Shuriken, C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\PRNXX001.INF_87A0607D\I386\XM7750P.DLL, Quarantined, [1672], [167],1.0.3568 ---------- 32-bit Vista Home Premium SP2 * Firefox ESR v52.5.2 * NS Premium v22.11.2.7 * MB Premium v3.3.1.2183-1.0.262 HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS
  14. One of our sites `alpha.lam.co.uk` is being blocked... as can be viewed on: http://hosts-file.net/pest.asp?show=51.255.39.22 We do not host or promote any Malicious code neither do any suspicious activity, so please delist our site or provide information of why is been blocked so we can fixit (if applicable) Please find attached the `protection log` of the last event. Fell free to ask any question related to `delist` this site as soon as possible. Thanks. PS: I recommend to add `hosts-file.net` report in the `Please Read Before Reporting A False Positive` guide. PS2: In that page, the referred entries links for the Knowledgebase are dead. (`Website Blocking FAQs` & `Software Blocked`) alpha-lam.co.uk.log
  15. Hi Please clean our company domain and panel for publisher from being blocked by your a/v or let us know what should be done for it to be clean hxxp://publisher.ad-maven.com Thanks
  16. so i did a normal scan and came across 12 problems, 4 PUP's and 8 Malware. here are the results: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 12/14/17 Scan Time: 12:38 PM Log File: a1e0e58e-e0cb-11e7-b31b-3065ec17b5c3.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.262 Update Package Version: 1.0.3488 License: Free -System Information- OS: Windows 10 (Build 16299.125) CPU: x64 File System: NTFS User: MARKS-PC\mark -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 356187 Threats Detected: 12 Threats Quarantined: 0 (No malicious items detected) Time Elapsed: 26 min, 46 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 6 PUP.Optional.IFEO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\SKYPE.EXE, No Action By User, [8727], [239345],1.0.3488 RiskWare.IFEOHijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\sandboxieinstall64.exe, No Action By User, [650], [249743],1.0.3488 RiskWare.IFEOHijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\START.EXE, No Action By User, [650], [249840],1.0.3488 PUP.Optional.IFEO, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\SKYPE.EXE, No Action By User, [8727], [239345],1.0.3488 RiskWare.IFEOHijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\sandboxieinstall64.exe, No Action By User, [650], [249743],1.0.3488 RiskWare.IFEOHijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\START.EXE, No Action By User, [650], [249840],1.0.3488 Registry Value: 6 PUP.Optional.IFEO, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\SKYPE.EXE|DEBUGGER, No Action By User, [8727], [239345],1.0.3488 RiskWare.IFEOHijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\sandboxieinstall64.exe|DEBUGGER, No Action By User, [650], [249743],1.0.3488 RiskWare.IFEOHijack, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\START.EXE|DEBUGGER, No Action By User, [650], [249840],1.0.3488 PUP.Optional.IFEO, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\SKYPE.EXE|DEBUGGER, No Action By User, [8727], [239345],1.0.3488 RiskWare.IFEOHijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\sandboxieinstall64.exe|DEBUGGER, No Action By User, [650], [249743],1.0.3488 RiskWare.IFEOHijack, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\START.EXE|DEBUGGER, No Action By User, [650], [249840],1.0.3488 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 0 (No malicious items detected) Physical Sector: 0 (No malicious items detected) (end) Not sure what to exclude or remove because START.exe seems to me that it's a windows component
  17. Having an issue where my mouse is not working on my PC. Earlier today I ran Malware and got hit with a hundred or so Trojans in my Razer files. I quarantined everything and ran a few more scans, quarantining anything that came up. At some point my Razer Taipan stopped working so I plugged in an old Razer lachesis and that worked for awhile. Unfortunately that stopped working after a restart. I then came to the forums for help after a system restore failed to fix my mouse and saw all the false positive issues with Razer. I hoped to simply restore everything Malware quarantined but I uninstalled and reinstalled the program and no longer have those quarantine logs. My latest system restore failed to work because it could not find a System32/MRT.exe file. I'm unfamiliar with just about all of this and it's been really difficult navigating everything with just my keyboard. I'm a little exasperated with the entire process because I'm incredibly out of my depth. I also tried using a basic USB mouse that came with the computer and that won't work either. I feel like Malware quarantined something essential for a mouse to work but I don't know where to even begin. Any help or suggestions would be extremely appreciated.
  18. Hello malwarebytes team, Please review the website gulfuniform.com.sa, we have already cleaned it from malware and phishing but its blacklisted by malwarebytes. Thank you
  19. Please check the website addenterprise.com, we have cleaned it and there should be no further malware. Thanks
  20. Malwarebytes 3 is flagging Ruby as ransomware, removing the executable, and as I'm just discovering there is nowhere to recover a file that has been deleted when detected as ransomware. Its pretty annoying because I would like to keep my ransomware protection enabled. Are there any plans to allow exceptions to be added for these ransomware detections since false positives are in the wild - The same way regular detections can be excluded? Or is https://rubyinstaller.org/downloads/ spreading ransomware? BTW its the top link that was tested. Ruby 2.4.2-2 (x64)
  21. Hello there, I've received a few reports that Malwarebytes is blocking access to our domains that are responsible to detect and measure Adblock traffic on hundreds of publishers legit websites such as a.hihigordozilqa.com. It resolves to the following addresses: 159.89.31.19 (digital ocean) Screenshots from clients complaints: http://epvpimg.com/eWuxgab Virus Total clean state scan can be seen here: https://www.virustotal.com/#/url/8d72d612e602f3eb44ee98daa89d9737a16a84685a88125dc541c8fab6b97c4d/detection We have a lot of other domains and we would like to get a way to whtielist our domains and check them 24/7. Please contact us under: ariel@uponit.com. Best, Ariel Krisspel CMO - Uponit.com
  22. Hi there, This site was hacked some time ago and has since been cleaned and updated with better security. You can check the url scan here: https://urlscan.io/result/b6016c88-27e8-43af-9ac0-9e449ba3c41a#transactions Thanks.
  23. Please re-scan the IP as the domain yamaguto.com.br is blocked. We checked the files and accessed the site and all seems well.
  24. Cerberus is STILL an Malwarebytes for Android false positive. It is not possible to end up with this app accidentally or as part of another install. You have to buy it, just as with Malwarebytes Premium for Android. Either flag both as PUPs for removal or neither. As it is, no one can trust the results of Malwarebytes for Android.
  25. I thought that Malwarebytes 3.x Web Protection used a real-time malicious behavior detection algorythm. Apparently it uses a database instead. Please, re-scan my domain and update the database accordingly. Thank you in advance! 143.95.83.238 hxxp://www.doyleprimmmusic.com =============== Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 11/28/17 Protection Event Time: 9:13 PM Log File: d5c6ae10-d4aa-11e7-83c6-00e06112d51d.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.236 Update Package Version: 1.0.3368 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Domain: doyleprimmmusic.com IP Address: 143.95.83.238 Port: [64333] Type: Outbound File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe ===============
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