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Found 5 results

  1. My headsets stopped working when i removed a malware from my PC. I clicked on restart via malwarebytes for the removal process to be finished and then my PC frose on the blue screen where it says restarting and then i turned the PC off and turned it on again. But once i did my PC had remove my headsets software drive and also out of nowhere my device driver was not working properly and the troubleshooter didn't detect anything. I need help pls someone help me and also this happend to my gaming headset directly after the restart and also now i have no malware left or any threat or virus but i watched YouTube and try to see solutions and not any solution worked. So pls I need someone in Support & Help to help me because no YouTube videos could help me and also pls contact me as fast as possible or comment if you know a solution. (i have checked for update drivers for my specific headsets if didn't even have any)
  2. I had problems that had prevented me from installing or using any anti-virus software. I had to run a special build of Malwarebytes anti-rootkit from here to solve that problem and install Malware Bytes. Here's the forum where I posted my problems and was helped. I was redirected to this post and was able to do the threat scan; however, whenever I click on the link for the Farbar Recovery Scan tool, my browser closes. I am using Microsoft Edge as I had to uninstall both Google Chrome and Mozilla Firefox when they faced numerous problems and refused to open. I was strongly recommended to post here despite having Malware Bytes running on my computer. Here are the logs: quarantine log.txt threat log.txt system-log.txt mbar-log-2018-04-09 (12-49-04).txt mbar-log-2018-04-09 (17-18-19).txt
  3. Hello, I'm unable to activate my premium after upgrading to version 3. This is the first time I'm having this issue and I believe I have a lifetime premium subscription. Is it safe to upload a screenshot with my key? Many thanks for your help.
  4. Error message says "Download Failed. Check Internet connection and try again." My Internet connection is okay however.
  5. I recently got a virus and removed around 500 malware using malwarebytes and adwcleaner, but there is still 37 stubborn malware still affecting my pc. I scan via malwarebytes and quarantine which prompts a reboot, however, those 37 malware are still on my pc due to the repeated action of "removal failed". Each time I rescan and attempt to quarantine, the malware just keeps reappearing and not being deleted. When I run adwcleaner, it says "no unwanted element found!". but there are still trojans on my pc. I have included my exported log: log.txt and my adwcleaner log: AdwCleaner[S5].txt
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