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Showing results for tags 'external hard drive'.
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Hi Was looking at Malwarebytes for Mac for some home Macs, after experiencing McAfee's appalling customer service (having issues with McAfee detecting infection on an external drive, but not cleaning/quarantining) yet it seems that Malwarebytes cannot scan an external HD. Why not, what's the reasoning for that? I read an earlier forum where it was referred to as a 'feel good function'...seems like a basic, sensible function to me. Secondly, can anyone recommend a product that does scan and clean an attached external HD? Thanks.
I have cleaned malware on my Mac with your product. Without being able to scan an external drive, what do I do about scanning my Time Machine backups for the same malware I just removed from my Mac? Nothing? Throw them away? This is a serious limitation. I can't be sure when the malware got onto my Mac, so I cannot reliably restore anything from that drive. That is not good. 😞 PS: I have used Malware Bytes on PCs for many years and was a past network and system administrator, so I know not to ignore the back-ups.