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Showing results for tags 'deactivation'.
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When I try to register my license key again (on my newly formatted device) it is not possible for me, since it shows me to be linked to another device (I have tried it both in the program and in my user account). So, my question is, how could I unlink and re-link it? NOTE: I bought the license on an unofficial page apparently.
Hi All, This could be a simple answer to my question. I use to run Malwarebytes on 2 devices and now I have replaced my laptop device running Windows 10 and I went to deactivate my old laptop. This caused an error, what I have noticed however is that after adding my new laptop it says I have "Available devices - 3 of 6", when it should say I have "2 of 6". I appear to have lost the use of one license because I may have done the deactivation wrong. How can this please be fixed? Thanks and Regards, Rob