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  1. When I start a new tab on my Macbook, the page is headed 'from Doc toPDF'. Ads/links below such as Trip Advisor, Yahoo, Facebook How do I get rid of From Doc to PDF?
  2. As I was browsing on Chrome, the browser froze and eventually stopped up windows entirely (wasnt able to end chromes processes, couldnt even open task manager and ctrl+alt+del would not work)after rebooting the computer I find a large number of urls requested at the same time, maybe seconds apart over and over and I assume this is what cause the hangup Malwarebytes scan has returned nothing. url : http://pc-3hc32.stream/guests/012345678910111213141516171819202122232425262728293031323334353637383940414243444546474849505152535455565758596061626364656667686970717273747576777879808182838
  3. Hi, I purchased Malwarebytes for my mac and it is not finding anything (it did earlier one time) but it does not seem to have fixed the problem. My husband clicked on something he shouldn't have and when ever we open his Chrome it redirects the home page to rack-search.com I have uninstalled all extensions, made sure his home page and search engine are both google. What else can I do. thanks Laura
  4. Sometimes when I type something into my search bar, it will say: search with Yahoo and not google. MY default browser is google and always has been. In chrome settings, I have no malicious or suspicious extensions, but when I go to IObit uninstaller, it says I have an extension called hTab. "A great way to search the web, with Yahoo provided search on your new tab. If I force an uninstall through IOBit uninstaller, it successfully uninstalls, but the second I open up chrome it says that hTab has been installed through a program on my computer and I can either add it to chrome or remove it. If
  5. Hello, thanks for the help you offer. I have this problem that some malware or virus keeps opening Chrome tabs to random websites, Malwarebytes do not find anything, I upload the logs. I had a problem with usb which corrupted the files renaming folder with large weird names, after error check it with Windows 10 option it recover some but most file were lost converting folder into file type. So, I am guessing it is the same malware from the usb that infected my pc. I hope you the info is complete and someone get with the issue. Thanks a lot for the help Addition.txt FRST.txt
  6. Can you tell me why the attached is happening lately when I launch Chrome? Please advise. Thank you Carl
  7. Hi i have a problem i scan my pc and i get this. Reboot my pc scan again and is the same when i open chrome i see https://www.duckduckgo.com pleas help ***** [ Chromium (and derivatives) ] ***** Startpage deleted: https://www.google.com/ Startpage deleted: https://www.google.pl/ Startpage deleted: http://isearch.omiga-plus.com/?type=hp&ts=1405520515&from=smt&uid=ST1000DM003-1CH162_Z1D6BDNPXXXXZ1D6BDNP Startpage deleted: http://www.mysites123.com/?type=hp&ts=1451415561&z=c81e9dc84c4e2f63577e542gaz5wfgczagcw0w8q6g&from=amt&uid=st1000dm003-1ch162_z1d6b
  8. Since MalwareBytes quarantined/removed a load of iobit files, I decided to go ahead and uninstall all iobit programs. But because MalwareBytes has made those files vanish, none of it appears in my list of programs anymore. So I searched for iobit files and deleted all but one, which still won't delete because it keeps telling me it's in use. I planned to try removing that in safe mode next time I reboot. Except after the deletion, though I'm pretty sure I didn't actually have the iobit extension, Chrome stopped opening. It tells me that "safecheckcode64.dll" is missing. I tried reinstalling i
  9. Hi I'm struggling with the remains of malware that have infested my Google Chrome browser. After a solid dose of Malwarebyte and HitManPro Malware Removal, there's still an outstanding issue. Whenever I open a new tab or do a Google search, Malwarebytes blocks a redirect to technologietravassac.com. I tried a rescan in safe mode, but no further malware is detected, and there don't seem to be any suspicious programs in Ccleaners list of installed programs. Any ideas on how I get rid of this last bit of annoyance? Thnx, Slush
  10. I just installed MalwareBytes 3 (still in trial period), and I ran a full scan because I have been seeing a malicious pop-up "partner-net.men" in Chrome. This pop-up is blocked by realtime protection, but does not get detected or cleaned by running a full scan. In addition to a full scan with MalwareBytes 3 I tried the additional steps below: 1. Used adwcleaner_7.0.0.0 2. Used HitmanPro 3. Reset Chrome to default (disables all extensions) None of this seems to work.
  11. Hi Guys, I opened chrome a few mins ago to find that my chrome home page is now attempting to convince me that Wenjiao from China wants to be my girlfriend. I've just run a full scan with malwarebytes, but it didnt solve the issue. Has anyone encountered this one before? I have attached a screenshot of both the issue and the firebug report from inspecting the ad which includes an address to a script that doesn't seem legit : "chrome-extension://bmagokdooijbeehmkpknfglimnifench/googleChrome.js" Needless to say this does not show in my list of installed extensions. Any ideas
  12. When I install Malwarebytes premium it will eventually cause chrome to hang (apparently). Other programs continue to function but chrome becomes unresponsive. Has anybody else seen this behavior? The only cure I have found is to uninstall MBAM. Sophos is also running and is reporting no problems. Windows Defender is also happy with my config.
  13. This could be a hijacked browser, I'm not sure but in this picture there are some links that send into browsers like "wow.com" and other suspicious websites. While I was typing this I just realize when I clicked on those few links it kept showing me this These pictures are what's going on It's not natural to have links above images because I thought this was a new update or something but when I looked on my brothers computer it doesn't show links above images for him. So idk what's going on. So can you help me out to remove it and how it's happening?
  14. My PC is infected by a virus, i scanned with malwarebytes, adwcleaner, JRT and Sophos, but the publicity is in Chrome again and again. Please Help!
  15. I have Win 7 Home Premium on my Dell PC; MB3 conflicts withNortonSecurity causing me to lose internet access. I use Google Chrome for browsing., and that is when I lose connection. What can I do? If I run MB without the "Firewall," then I do not lose connection.
  16. I have adware in my browsers that adwcleaner, malwarebytes and hitman pro are unable to clean. I have deleted cookies. I did not find any extensions or new program files. Malwarebytes is able to block popus from opening though. Please help. I cannot format my PC at this time as too time sensitive work. I have attached the files. Thanks so much. FRST.txt Addition.txt
  17. Hi there, I've been fighting some sort of malware on my computer since yesterday. It randomly opens new tabs, new pages, or replaces existing tabs in Chrome with ads for explicit games, dating sites, or online stores. I have installed and ran malwarebytes multiple times - it's currently the only thing blocking new ads from popping up about 50% of the time as I'm on the premium trial. I've also run adware cleaner, and junkware removal tool. I've ran ccleaner once to get rid of any temp files. Each time, the programs were able to find some things and delete them, but on restart the iss
  18. I was trying to create a Jaxx bitcoin wallet using the Jaxx Chrome extension and Malwarebytes blocked its access to btc.blockr.io Everything I have read leads me to believe this is a false positive. Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 6/8/17 Protection Event Time: 11:41 AM Logfile: Administrator: Yes -Software Information- Version: Components Version: 1.0.103 Update Package Version: 1.0.2111 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS
  19. 3 questions: I assume the answer is because Chrome saves your browser history to your computer. Is this correct? Everyday after booting BEFORE connecting to internet (no wifi, ethernet connection only) I delete chrome browser history. Please google "chrome browser history can be deleted when not connected to internet." Do you get an answer? If there is a better site to post this issue please advise, I realize the question is not intrusion related or is it?
  20. For a little over 2-3 weeks or so I've been having an issue, even despite having Malwarebytes (and even purchasing it yesterday), of new windows with sketchy ads/websites popping up while I'm just on Chrome. It seems to only be on Chrome and I've tried many things suggested, even restarting Chrome, uninstalling, reinstalling, using cleaners, different anti malware programs, and even tried weeks ago a system restart to an earlier date but I must have acted too late as the time brought back (which I think was around the 10th or 11th of May) I was still infected, but nothing could detect or get r
  21. Greetings, First time poster and not proficient technically. I have Dell PC and my Google Chrome browser has been hijacked by the default-search malware. When I start up Google Chrome it instantly jumps to the default-search home page. Have ran McAfee and Malwarebytes and have also tried to manually uninstall the files (they are supposedly under the name Linkey and/or Aztec) but I can't find these files to uninstall them. I have uninstalled Chrome but it keeps coming back. Any thoughts or suggestions would be most welcome. Thanks for your time!
  22. Hi! A few days ago, when doing a Vulnerability scan with my Kaspersky IT security, I was warned multiple times by a critical vulnerability in Chrome impacting all versions BEFORE 58.0.3029.96. A step by step solution was not provided, just to update to the latest stable version. To quote their warning (one among many, because when I checked today, several warnings have been already removed but this one I could still find): "Update to the latest version. File with name old_chrome can be still detected after update. It caused by Google Chrome update policy which does not remove old ver
  23. The only way of getting Chrome Version 58.0.3029.110 (64-bit), Firefox 53.0.3 (64-bit) and VLC 64 bits is to shut Malwarebytes 3.1. This happens on both a desktop and a laptop. Once the programs have opened properly, they keep functionning for some time, but revert to malfunctionning eventually. It seems another way to get Chrome to work is to append "no-sandboxing" to the "C:\Program Files (x86)\Google\Chrome\Application\chrome.ex" line in the shortcut properties. So far Malwarebytes support has not answered the ticket I opened 2 days ago. I hate having to disable a se
  24. Hello, I've tried everything I could find online to solve this, but nothing has actually helped. I do not have any malicious extensions or apps installed, I have tried resetting chrome, I have scanned my mac with ClamXav, Sophos Antivirus, Avast, Combo Cleaner, Kaspersky Internet Security, Bitdefender Adware removal tool and none of these found anything during the scans. Malwarebytes's scan found two things which it removed but all the rest, nothing. And every other scan with Malwarebytes comes clean. My search settings and homepage settings are all intact and there wa
  25. Hello MalwareBytes forum! As of a few days ago, I have been getting adware appearing in my Chrome browser whenever I am logged in with my Google account. The pop-ups are from sites such as go.searchlock.com/Chrome/614/ and random sketchy browser games. I have tried everything I can think of to get rid of these pop-ups. Some of the following include: AdWCleaner MalwareBytes Avast HitmanPro Zemana GridinSoft Junk Removal Tool Chrome Cleanup Tool (Found nothing) Resetting all Chrome Settings Some of the scans will find suspi
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