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  1. Hi, Our business website https://wlpayments.com has been marked as malware containing trojan. Our customers are seeing the block notice whenever they are using the malwarebytes products. With this our customers are reluctant to visit the website and we are loosing business. Please look into this as soon as possible and let us know. Thanks,
  2. Thing I’ve done before the issue is occurred is the only thing I do is to plugged back my USB flash’s drives to my laptop using a PORT USB HUB . so no any changes were made to the system or to anything related to the OS itself (the WINDOWS SYSTEM was reinstalled afresh:) ). and then I had to opens up a few portable software from the USB drive to do a checking for updates and some to fails to check for an updates and they being thrown an access denied errors . so I have to do closing all running applications from the system tray included Malwarebytes and the issue go away right aft
  3. Hello, this is my website where I test various CMS systems. I bought malwarebytes premium and I see varning about my webpage. Is there something wrong on my side I can fix? I didnt install any suspiscious extension or script. Thanks for cooperation. Have a nice day. JurajBe
  4. Hello! I just booted up my laptop after two days, and my Malwarebytes is blocking connections that appear to be associated with Microsoft Office 2016, listing the reasons as fraud. I haven't installed anything new since my last time using my laptop, and the last time I've scanned my PC, the report came back negative. I've attached the reports for both blockings below. Can I get a Staff member/expert to verify this & advise me what to do next. Thank you for your time & I hope to hear from you soon. Office Fraud.txt Office Fraud 2.txt
  5. We have an MWB Management Console on a server. I was given a link at one time regarding ports that need opening on the client machines. I need the documentation again. In fact, I am hoping you have a roll-out plan that includes opening up all needed port.
  6. (Sorry if this is in the wrong place) Hi, so i just started using the Malwarebytes 3 Premium(trial) and started getting reports saying it is blocking Updater from Avast. Anyway, I open up Malwarebytes to see it and it says my programs are not up to date. Lol. This has been going on for about a month. This is saying its outbound connection which it blocks. I read in other places it could be mistaking it for something else(I dont quite understand that). I know there is an issue of other things being blocked in avast, but not sure if this is the same. And idk if i should ignore it or exclu
  7. Malwarebytes has been blocking everything with a .com.kw domain including google.com.kw This is happening on 2 separate PCs with MBAM 3 Premium since yesterday. Even after the latest update as of this moment, it is still blocking all .com.kw websites.
  8. Malwarebytes blocked a site with address ia801509.us.archive.org several times in the space of a couple of minutes earlier today. I am aware of archive.org as a website, but I haven't accessed the website either when this occurred, or in recent times. I wasn't downloading any files, and all I had open was a new blank tab in Google Chrome. There are no options for blocking or whitelisting the site, and Malwarebytes automatically tried to add it to the list of ignored items. Is this site malware? And why was Malwarebytes ignoring the threat despite being reported as malware? After a full s
  9. Hello, somebody can help me to find a solution to remove our IP address form malwarebytes blacklist? We using other professional malware systems (Eset, Zemana) and everything is fine. However today we realized the Malwarebyte blocking one correct site. IP: 79.172.252.185 We have no idea why? How can I stop the ban? Thanks.
  10. Hi, Malware Bytes currently blocks all of my programs' interactions with u.cubeupload.com and i.cubeupload.com. I did some looking into it and found this: https://blog.cubeupload.com/2017/10/malwarebytes-blocking/ Also this: I'm sort of confused about whether or not this is still a threat? Or is indeed a false positive? That forum exchange linked above was from months ago. So, is there a reason the site is still blocked, or is it safe to use now? Thanks for any info, updates, and clarifications.
  11. Hello, New user here doing an evaluation of Malwarebytes. I just installed the product and once finished I noticed that email stopped working (connection lost), dropbox (sat in connecting state) and none of the websites that I tried to visit would respond with an error that the name could not be resolved (DNS). What I found is that if I disable web protection then all of my connections reconnected (Email, dropbox, etc..) and I was able to browse websites without an issue. Can anyone give me some help with this? How can I enable web protection and still be able to browse the i
  12. Starting today Malwarebytes has been blocking carfax.com. We're having to exclude scans of www.carfax.com along with media.carfax.com and secure.carfax.com in order to use the website. We have the most up to date definition file along with program version (3.3.1 Premium version). Thanks!
  13. I upgraded to MalwareBytes 3 recently and found that when I connected to my SSTP VPN, I cannot browse the Internet. When I disable the Web Protection, I appear to be able to browse the Internet; however, I get an error on MalwareBytes that states that it cannot reach the licensing server. So far, if I leave the Web Protection enabled, I don't have a licensing error; however, I cannot browse to any websites. The only thing that works for me at the moment is to exit MalwareBytes completely, then I can browse through my VPN as normal. I have isolated it to MalwareBytes -- any help here?
  14. Hi There - I noticed you closed the thread without me being able to reply, so I'm creating a new thread. The website http: //lionsheadbb .com is still blocked as I just got feedback from a user who had ran the cleaner program and restarted her computer and she still cannot access the site. . Thanks!
  15. Hey there! I'm requesting that you re-check and remove http: //lionsheadbb. com from your blacklist and blocking files as we have completely taken down the old site and put up a new site. It should appear clean on your records. Please let me know. I'm the administrator for the site.
  16. Hi, why you blocking our website? This is an attempt to get rid of competition?.. Do you just block all sites to block more than others? Our site does not contains anything dangerous! When you unblock our site? Link to our website: blackbirdcleaning[.]com
  17. Malware malbytes is blocking DRUDGE REPORT with this message: Something interferred with this site loading. It started this morning. I already added the domain name to exclusions without any effect. Also, I tried to post a screen capture of the message here, but it would not allow me
  18. Before submitting a possible FP, please be sure that you have - 1. Checked the list of blocked gTLDs (Generic top-level domains (gTLDs) are one of the categories of top-level domains (TLDs) maintained by the Internet Assigned Numbers Authority (IANA) for use in the Domain Name System of the Internet. These gTLDs are blocked because the ratio of bad to good domains may be higher than average, indicating that the registry could do a better job of enforcing policies and shunning abusers.) Currently we are blocking the following gTLDs - .accountant .reisen 2.
  19. I am trying to figure out why Malwarebytes is blocking a call to my search server. Here is the log: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 4/17/17 Protection Event Time: 2:21 PM Logfile: log1.txt Administrator: Yes -Software Information- Version: 3.0.6.1469 Components Version: 1.0.103 Update Package Version: 1.0.1749 License: Premium -System Information- OS: Windows 10 CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- D
  20. We recently had some bad apples browse websites that were not acceptable with our policy. I know with the home version of Malwarebytes the software has a website blocker that blocks known websites that are malicious. Is this a feature of the Enterprise software? Can we manage blocked websites with the enterprise console on our local Malwarebytes Server? Our goal is to block adult websites and other malicious websites with a policy somehow. If the sites are blocked, can we filter to see which PC was trying to visit those sites?
  21. We have got Malwarebytes Anti-Exploit for business version 1.08.2.1189 running on our computers. I work in IT Support team and one of our staff members is experiencing issues with it. MBAE is preventing MS Word, Excel and PowerPoint to open regardless of the fact if the document is a newly created document or an attachment in the email. When I open any document (word, excel or ppt) it closes within a few seconds with the attached message. I have done a security scan to check if there's any unwanted file or program but It all came clean. After checking the logs, I could see a lot of thing
  22. Hi there - I hope you can help - For no apparent reason, Malwarebytes Antimalware has started blocking all HTTPS websites today (including this forum, and HSBC bank, Xero, to name a few, but excluding Google it seems) - When I disable malicious website protection, I can access these sites, and I can access them with them added to Web Exclusions - but I'd rather not have to add every single HTTPS site to the exlusions list - (I am not getting any pop ups from Malwarebytes - just no access to the websites I am using Windows 10 (all updates added up to date) - and Malwarebytes Anti-Malw
  23. Hi, I was on www.geocities.ws just a day ago. I go back today and Malwarebytes' malicious website blocking is triggered. I can't view any page associated with the domain. Is this a false positive?
  24. I've been getting a few of these IP Blocks from malware bytes when I wasn't even trying to connect to this site. The IP is: 91.217.90.54 Nothing seems weird about it, except that it is Ukraine. IP TRACE: http://network-tools.com/default.asp?prog=express&host=91.217.90.54 I've been getting a few of these, For a total of ~8 in the last two days. Detection, 5/3/2016 4:45 PM, SYSTEM, LAPTOP-home, Protection, Malicious Website Protection, IP, 91.217.90.54, 8, Outbound, Detection, 5/3/2016 4:45 PM, SYSTEM, LAPTOP-home, Protection, Malicious Website Protection,
  25. Hi, MTLBlog.com recently was flagged as "containing malwares" by MalwareBytes, and we wanted to make sure this warning gets removed as soon as possible since it doesn't contain anything of the sort. Thank you
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