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  1. Hello! Whenever I try to open Malwarebytes, my computer thinks for a second and then nothing happens. I downloaded Chameleon and tried all of the options, but none of them opened the DOS window. Any help is appreciated.
  2. I don't know if this is a FP or not, but, World Of Warships did an auto update today and Malwarebytes reported it twice. After the update a full AV program scan and a MWB scan of the reported folder finds nothing, and an MWB threat scan of the PC found nothing. This is one of the reports: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 4/26/18 Protection Event Time: 9:42 AM Log File: d1008eda-492d-11e8-8532-d05099846381.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.262 Update Package Version: 1.0.4874 License: Trial -System Information- OS: Windows 10 (Build 16299.402) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Category: Unspecified Domain: IP Address: 194.44.234.6 Port: [6881] Type: Outbound File: D:\Games\World_of_Warships\WoWSLauncher.exe (end) Is this a false Positive or has my WOW updater gone to a bad site? Thanks.
  3. Hello! I need help related to Malicious files on godaddy server. I installed Malwarebytes to my windows machine when i open my website Malwarebytes blocked my site. How can i find and remove these malicious files from Godaddy server ? 2nd thing : Can we scan our website using Malwarebytes ?
  4. my computer works very slowly and any antivirus is blocked by some kind of malware, i run a lot of scans but not able to find the problem should i install win 10 from fresh i have a lot of docs, pictures and videos on my laptop harddrive what do you recomend? i am now connected from another laptop as mine doesn t allow me to connect to internet or i connect but very slow
  5. My scan files attached below. I run Bitdefender Total Security 2018. Recently, I keep getting a popup from Bitdefender saying that it has blocked svchost.exe from accessing an IP w/ wpad.dat. hxxp://54.164.198.60/wpad.dat Bitdefender does block it each time it happens, but it is quite annoying. MWBScanReport.txt Addition.txt FRST.txt
  6. my website is on the blacklist. The website is now virus-free. I want to be taken off your list. Domain: www.seidellogistik.de thanks Best Regards
  7. Sometimes your program shows me the notification a connection is was blocked by it. The program spams the notification. If It starts, It would not stop for a period of some minutes. I have tried to look at your log files and detect the process what does this. Unfortunately, the program doesn't report process's Id, only the Process's file, which is, in my case, svchost.exe Please help me remove this spyware (I pretty sure it is a spyware). Thanks in Advance, Mizaro
  8. Tonight, I started getting a constant (every few seconds) Malwarebytes pop-up telling me that Malwarebytes has blocked c7e935.netlify.com. I have cleared the cache and cookies, but that did not help at all. It is happening with Chrome. I have run the Farbar Recovery Scan Tool and have searched the computer as well as the registry, but Farbar has found nothing. In the time it has taken me to type these three sentences, I have had to close 7 pop-ups telling me that Malwarebytes has blocked this c7e935.netlify.com in Chrome. Has anyone else encountered this c7e935.netlify.com pop-up? Attached is a screenshot of the annoying pop-up. (Yes, I know I can exclude the annoying c7e935.netlify.com pop-up, but since I have no idea what this URL is attempting to do, I certainly do not want to allow it to connect.) Any help or advice would be greatly appreciated. Thank you.
  9. The website https://purathrive.com gets blocked by Malwarebytes. The entire server was checked for malware, etc. and everything came out clean. Also no fraud happening on the website. It is registered and legitimate business.
  10. Hello, I tried to run an older ADWcleaner earlier and told me to download the latest one, version 7.0.5.0. But whenever I try to run it windows is blocking me from running it, and I was able to run it once where windows did not ask me UAC for it, the thing where I have to say yes or no to let it run while normally ADWcleaner always makes UAC ask me that. Is something wrong with this version, or did I download a bad version? I hope I can be helped with this.
  11. Malware displays the following message: Exploit automatically blocked. Application Behavior Protection Exploit payload process blocked. What's the problem, and how can it be fixed?
  12. I am running Win 10 Home 64 bit and keep getting notified of a blocking of going to the n65adserv.com site. Can you assist? I tried running in Safemode but Malwarebyte reported that the service could not be started in Safe Mode.
  13. Greetings, I have noticed over the last few days that both NE-1 and NE-2 on AWS are blocked for some reason, specifically: s3-ap-northeast-1.amazonaws.com s3-ap-northeast-2.amazonaws.com NE-1 was from something in Chrome, while NE-2 was actually while Samsung Magician was trying to download an update. Here are the logs for both: Northeast-1: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 12/5/17 Protection Event Time: 6:46 PM Log File: 4df8b71c-da27-11e7-ad9c-005056c00001.json Administrator: Yes -Software Information- Version: 3.2.2.2029 Components Version: 1.0.212 Update Package Version: 1.0.3419 License: Premium -System Information- OS: Windows 10 (Build 16299.64) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Domain: s3-ap-northeast-1.amazonaws.com IP Address: 52.219.0.88 Port: [50666] Type: Outbound File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (end) Northeast-2: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 12/9/17 Protection Event Time: 2:07 AM Log File: 55dff026-dcc0-11e7-ab36-005056c00001.json Administrator: Yes -Software Information- Version: 3.2.2.2029 Components Version: 1.0.212 Update Package Version: 1.0.3450 License: Premium -System Information- OS: Windows 10 (Build 16299.64) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Domain: s3.ap-northeast-2.amazonaws.com IP Address: 52.219.58.4 Port: [58889] Type: Outbound File: C:\Program Files (x86)\Samsung\Samsung Magician\SamsungMagician.exe (end) Thanks for your help, Zzyzx
  14. I just updated to Windows version 1703 all was working fine with office 365 with Malewarebytes prior to the update now Malwarebytes blocks the opening of WINWORD.exe to create a document or the opening of any document saved to open with it. This is the word processor for MS OFFICE 365. After playing around a bit I could right click WINWORD.exe icon enter properties and click run as administrator. Obviously, a step I'd prefer not to have to take every time I want to create or open a document and doesn’t work to open .docx files or other file types set to open with WINWORD.exe I should add I opened windows settings and checked for updates other office programs are not affected such as, Outlook, one note publisher and excel which seems to open and work normally. Spoiler below contains Malwarebytes log file from two events when trying to open word documents. Norton version 22.11.0.41 Blocked FRST.exe and quarantined the app Filename: frst64.exe The log txt as follows: However I was able to take it out of quarantine, not thrilled about it, risk level duly noted and run the app to provide results here. Your help resolving this issue would be greatly appreciated Addition.txt FRST.txt logs.7z mb-check-results.zip
  15. We've received several complaints about Tagged.com on desktop and mobile web has been improperly blocked by Malwarebytes. There's not much detail attached to the warning messages, besides telling us we're blocked or have malicious links. Can we please get more detail as to why we're blocked? Screenshots from PC and Android mobile web are attached.
  16. We've received several complaints about Tagged.com on desktop and mobile web has been improperly blocked by Malwarebytes. There's not much detail attached to the warning messages, besides telling us we're blocked or have malicious links. Can we please get more detail as to why we're blocked? Screenshots from PC and Android mobile web are attached.
  17. ftp.drivehq.com 66.220.9.50 is being blocked. Is there a problem with this online service provider?
  18. I thought that Malwarebytes 3.x Web Protection used a real-time malicious behavior detection algorythm. Apparently it uses a database instead. Please, re-scan my domain and update the database accordingly. Thank you in advance! 143.95.83.238 hxxp://www.doyleprimmmusic.com =============== Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 11/28/17 Protection Event Time: 9:13 PM Log File: d5c6ae10-d4aa-11e7-83c6-00e06112d51d.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.236 Update Package Version: 1.0.3368 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Domain: doyleprimmmusic.com IP Address: 143.95.83.238 Port: [64333] Type: Outbound File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe ===============
  19. I am getting a message (every 30 seconds or so) for the CNMNSUT.EXE blocked.What do I do? Add it to the exception list? And Why is happening now? How do I know this is not a MALWARE? PLEASE HELP!!! Domain: IP Address: 255.255.255.255 Port: [53551] Type: Outbound File: C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe -Software Information- Version: 3.2.2.2018 Components Version: 1.0.212 Update Package Version: 1.0.3304 License: Premium -System Information- OS: Windows 10 (Build 15063.726) CPU: x64 File System: NTFS User: System
  20. Hi, since yesterday night sellercentral.amazon.de (the admin market place of German Amazon) is blocked by Malwarebytes. Would you please check this for me? Thanks in advance & best regards, Peter
  21. Hi, Running the latest version of Malwarebytes on Windows 10 fresh install. Have serious problems with Office 365, I can't even login with a browser to 365. I removed Malwarebytes and was able to login and install my Office apps. I got no warning or notifications to explain why this happens but it is somewhat frustrating. Is there someone who know how to workaround or fix this.
  22. Our website, www.cheathappens.com is being blocked by your software for no apparent reason. We have been in business for 18 years, have over 3 MILLION subscribers and have no malicious content on our site that would necessitate a block. We have a full clean bill of health from VirusTotal: https://www.virustotal.com/#/url/81021c9e78eb908e36c4c9fb15b3e97436952011f7be82db1aaaa49670b3f796/detection Please remove this block on our website. Thanks, Chris O. Cheat Happens Attached is the log file from Malwarebytes and the specific error in the browser is: Can’t connect securely to this page This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner. log.txt
  23. I have reports that www.socialquant.net is being blocked by malwarebytes and some other applications too. Could you provide what reasons for site being blocked to prevent other vendors from also blocking the site.
  24. Hi, malwarebytes is blocking this domain and somehow marked it as suspicious. Domain is tested via virustotal and sitecheck sicuri, here are results: https://www.virustotal.com/hr/url/4aa27687e7481d6bedf6ae726b365b8dbef0a81e7b8fb48ef590063466264e28/analysis/1506059793/ https://sitecheck.sucuri.net/results/rapidtrk.net Log is in attachment also. This domain contains 1x1 pixel image serving for analytics. Nothing is fake there and for no apparent reason all sites using this pixel are blocked. Can we resolve this please, asap? Thank you in advance. malwarebytes_log.txt
  25. Hey guys, So I've been having an issue with Steam for the past few months, every sense the new update came out. This issue is that the game hosting service steam doesn't have the ability to connect to servers after I install Malware-bytes onto my desktop. I've tested this multiple times, altered multiple factors and done a number of different things, and this is the only constant issue. Whenever I attempt to log in with malware byte installed, steam fails to connect to its servers, but once its been purged via the removal tool steam has no issues. I would love to keep using Malware-bytes service, but I will not if this issue can't be resolved. I will provide any support I can from my end.
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