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Showing results for tags 'blocked internet'.
After downloading premium, all internet access has been blocked (chrome, mozilla, explorer). We turned off web protection and the internet then worked. We have now taken off web protection and access is enabled again. What is happening - is there a malware hiding in all 3 browsers?
A couple of days ago, I had an incident where my computer got hijacked by malware which kept redirecting my searches. I used malwarebytes to remove the malware which seemed to get rid of the browser hijacker, but since then if the computer is on, I have trouble with my internet connection. When I put the computer in sleep mode, or turn it off, my other devices connect to the net just fine, but not if the computer is on the network. I'm running Windows 10 on a Dell inspiron 17 5000 series. I would really appreciate any help with this issue. Thanks in advance.
Hi all Just downloaded Malwarebyte as have REALLY annoying DNSblocker virus. Program gets rid of virus but keeps coming back when I turn off MWBT to get internet working. MWBTallows me to connect to my home wireless internet but won't allow ANY websites to open. I turn Malwarebyte off and all works fine. There must be some settings somewhere I haven't got correct??? I will happily buy the premium program if I can get this to work.... Can anyone help me??? Thanks in anticipation.
I have a premium lifetime subscription and last night I received the updated version 188.8.131.522 to download. I did so and when I asked it to update and scan it would not update. Stopped the update and ran a scan. 37 pups found and quarantined. Tried to again update and discovered I could not access internet. Since this was the only change to my computer, I uninstalled and was able to access internet. Did a reinstall. Same problem. Uninstalled and then ran the mbam clean program recommended in the forums. Two subsequent removal and reinstalls later, I found that if I turned off the button for malicious website protection in settings, I was able to access internet. This leaves me with a message stating that my computer is not safe. Ran another scan (the updates worked this time) and 114 pups were found. Which leads me to believe they came in on the installs (37x3 = 111). Ran a scan again this morning, program updated correctly, and nothing further was found, although the malicious website protection is still turned off and I still have the message that my computer is unsafe. I also used the anti rootkit program and it found nothing. I have Windows 8, use Firefox (which is current), McAfee. Windows firewalls are turned off so as not to conflict with McAfee. I enabled the plugin for Firefox for McAfee for "safe website" monitoring. Help please?