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Found 2 results

  1. Below you can find the requested files attatched and some other files that go with a brief explanation of the situation: I just bought a MSI notebook two days ago. Today I must admit, I was trying to download and crack MS Office using the Office Toolkit program. As soon as I opened the toolkit and selected activate, my laptop turned off and then I got the BSOD with a "critical error" message. My notebook rebooted automatically but is running noticeabily slower since the incident a couple of hours ago. I bought the Bit Defender antivirus along with the notebook so I performed a scan but found nothing. Nevertheless, as minutes went by I received 2 notifications of intends of infections by trojans. I have uninstalled the Office exe file I downloaded along with the Toolkit, deleted all the files I could in Temp. I have also noticed that when I enter the security section in the control panel I can read that it says: "Bit Defender firewall is not active" and "Bit Defender antivirus is not active". I pressed "activate" in both of those options but didn't get a response. However, hen I open the Bit Defender it says that my notebook is protected, so that's weird. You can also find attached other images with the following additional info related to them: I read in the Bit Defender : "El archivo C:\Users\Andrei\AppData\Local\Temp\518e6ef9-9cb6-45ed-9f86-1431c5f4cc8d.tmp está infectado con Trojan.Generic.19932993. El virus ha sido bloqueado con éxito y su PC ya está a salvo" and "El archivo C:\Users\Andrei\Downloads\Sin confirmar 74621.crdownload está infectado con Gen:Variant.Ursu.40791. El virus ha sido bloqueado con éxito y su PC ya está a salvo. Both mean that those files have been infected with a Trojan but the virus has been successfully blocked and the PC is supposedly "safe"...... Also, I found that the BD blocked 13 apps, all labelled as Malware. The last image is the BSDO I got. MWB scan log.txt Addition.txt FRST.txt
  2. Howdy. I joined this forum so that I could find help with this annoying virus. The culprit is this thing called "Search Assist" that seems to have gotten into all of my browsers. What happens is that it finds keywords on any website I visit, highlights them in an orange color, and displays an ad when I hover over them. It even happens on this site. Here are some screens of the problem: I have done numerous scans with Malwarebytes, including ones with my computer in safe mode, and it tells me my pc is clean. There are no new toolbars or extensions in the browsers that could've been installed, and other sites have been less than helpful. Any ideas, guys?
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