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  1. Hello to everybody, I'm a Lenovo laptop user with Wndows 10 having issues with Malwarebytes (which hasn't been terrible, to be honest) I have a couple issues I would like to find solutions to: The constant pop-up feed at the bottom right hand corner of the screen is a reaction to 'coinhive.com', which I read somewhere had to do with some cryptocurrency strategy (for interacting with users, or potential users) Is there any way to get rid of this? More importantly, I am told at regular intervals that I must upgrade Malwarebytes, and after going through the steps to do this, t
  2. I have the same problem with one of our workstations. I went into settings and turned off Notifications and it shows up in the system tray instantly. Is this just a bug?
  3. I have a "lifetime" subscription with an ID & KEY on this computer. I was notified a new version was available so i installed it. [Version 3.2.2] When I attempt to "Activate License" I get a message: "The usage level has exceeded the max volume allowed. There is a problem with your license key and we are unable to activate your license. Please check your license details and try entering your key again." This is the same computer that had the Lifetime subscription working for years. ??? How to correct this error???
  4. I'm trying both of these: MBAE and MBAR I see that they don't auto-update. How often do they update? MBAE gives you the version number in the file name, but not MBAR. Any idea why? That's useful to know. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - MBAE . . . mbae-setup- . . . mbae-setup- MBAR mbarw-setup-consumer- . . . mbarw-setup-consumer- . . .
  5. Hello, wonderful helpers! My desktop computer is running in 64 bit mode with Windows 7 professional with service pack 1 with an i7 CPU and 16GB RAM. It is protected by MALWAREBYTES PREMIUM. Malwarebytes version, version of compnents package 1.0.103, version of actualisation package 1.0.3171, edition premium, correct licence id, correct licence key, status unlimited. I am having problems running the update as usual. No update is done after a longer time of waiting. I really need help and will follow your instructions in topic Hope to hear of you soon!
  6. Do we need or is there a benefit to applying the new year's license key? The instructions to update are only for new installs rather than an annual update. The license key is different but the MBAE app says the next renewal is one year from today so it sems to be running fine with last year's license. Normally, I would apply the new license but on all three installs have given me a hard time lately including, but not limited to, being forced to using the MB clean install to update and even then it gave me problems for a while. So, I'm nervous about touching anything at this time.
  7. Can anyone advise please : I have a registered copy of Malwarebytes Anti-Exploit installed for some time now - the premium version. I have run this alongside a competitor AV product. I understand it's incorporated within the Malware product now, however I see that the Anti-Exploit info pages show updates as far back as July this year - but my product doesn't seem to have updated for a while. How can I obtain the latest version please , any ideas ? Thanks PS I'm running
  8. Hello I am on a fresh install of windows 10 fall creators update. I have noticed that malwarebytes will not update? On the dashboard it keeps saying check for updates, when I click it starts goes to checking and then downloading and then back to check for updates.
  9. Hello All, My MB program was removed/uninstall/disappear itself. (move failed or error code 183) I was helped by a support agent from Malwarebytes and suggested below instructions. I hope this will help other to resolve the issue at earliest without waiting for late response due to high support demands. As there was an update and some users faced the issue on it. To install updates program needs to uninstall existing version and then after reboot, it install the latest one. But due to some technical issue, it was not happening thus the program was disappearing. This is
  10. PROBLEM I had this very same problem -- no Malwarebytes icon in the system tray -- after taking the update from Malwarebytes 3.1.2 (May, 2017) to 3.2.2 (August, 2017). The MBAMService.exe program WAS shown to be running in Task Manager. And I was able to execute a Malwarebytes scan successfully by running Malwarebytes off the desktop icon. However, the mbamtray.exe program was NOT shown in Task Manager to be running. I also checked the StartUp tab within The System Configuration Tool (msconfig.exe) and there was NOT any kind of entry for mbamtray.exe, as there should have been.
  11. I think MBAM just got me a false positive result.After a threat scan it found that the registry \HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run|Windows Update with data on C:\Users\wcwra\AppData\Local\Microsoft Windows|svchost.exe is a backdoor.bot,I went to the folder and it was empty,just a svchost.exe.config. backdoor.txt
  12. I think MBAM just got me a false positive result.After a threat scan it found that the registry \HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run|Windows Update with data on C:\Users\wcwra\AppData\Local\Microsoft Windows|svchost.exe is a backdoor.bot,I went to the folder and it was empty,just a svchost.exe.config. backdoor.txt
  13. 99/5000 S.V.P. How to know if there is an update to be made? I do not see a button for that! Thank you 99/5000
  14. I have the new Malwarebytes 3 for mac running on my computer; i went to see how much longer the free trial has when i noticed that there was a update avaliable for Malwarebytes. I downloaded the pkg file and it updated Mlawarebytes from the 3.0.1 version to 3.0.2 without any hassle. Theres just one thing on my mind... I dont remember if the older Anti-Malware app of Malwarebytes for Mac did this as i belive it used to update automatically when there was an update avaliable. Does Malwarebytes 3 for Mac rerquire to download a pkg file for updates now? Was it like that in the older versi
  15. I need immediate help! ok, my auto renewal is coming up in 7 days ! I had a update that kept bugging me to be installed for about 3 weeks. I ignored it because the last one was trouble too! so, after making sure my auto renewal was ready.. I gave in and installed the update. All that censoreding did was turn off my malwarebytes and my windows defender ! I am sick and tired of every censoreding time i install an update or renew something I have to trouble shoot crap with no phone customer support! someone help me solve this immediately! I censoreding hate technolog
  16. I have a premium account with de program installed in 3 PC. I always have to update de database manually, even though in the configuration I have "search for updates" every 1 hour activated. Why?
  17. Hi everyone, IPS, our forums provider, has been hard at work the last few months gearing up for their next big update. According to IPS, Version 4.2 is expected to be release mid-2017. You can read more about version 4.2 here: https://invisionpower.com/news/ips-community-suite-42-coming-soon-r998/. You can view a video demo here: https://invisionpower.com/news/video-42-so-far-r1010/?page=2#comment-202154 Here's a list of some of the features IPS has teased: Richer embeds: https://invisionpower.com/news/new-richer-embeds-r1025/ Drag and drop into the editor: https://i
  18. Hi everyone, Known issues and workarounds for the latest IPS version 4.2 update will be listed below. Please be patient as we work through all the reports. Thanks, Cecile
  19. I am running Malwarebytes Premium 3.1.2 on Windows XP. I have an alert that Updates are not current. Clicking the "Check for Updates" button does nothing. On the "Protection" tab for Settings, the "Automatically check for updates" toggle will not toggle to "on." On the "Application" tab for Setings, the "Automatically download and install application component updates" toggle keeps toggling back to "off." I've run a scan (no threats identified) and rebooted. Problem persisted. I ran a scan including rootkit (no threats identified) and rebbooted. Problem persists.
  20. Have component package update version 1.0.141 installed. Was recently been made aware of release component package update version 1.0.160. Am trying to remember if mbam had alerted me of this available update (would it have?). Am also curious as to what specific steps are recommended (besides creating a restore point in Windows 7 or any other mbam pre or post install utility) prior to running mb3-setup-consumer-
  21. Can Malwarebytes or anyone on this forum recommend any trustable driver update service? Most are malware-ridden, overpriced scams, but there must be a good one out there. If so, I haven't found it. Perhaps even an open source program? Something that can scan your system and recommend verified driver updates is what I'm looking for. Thanks for any help.
  22. Hello, I have tried to install the most recent version update 3 times and each time i continue to get the version update popup as if it hasn't installed. What is causing this error? It goes through the installer process fine and restarted but I still get the popup afterwards each time I am using Windows 10 64 bit on a Lenovo Yoga i7 laptop.
  23. I have been using this for years and the problem remains unfixed. The internet is FULL of people with the other same problem and it goes on ignored. Updating is a crucial part of any security software. Why does it work so poorly for malware bytes? Problem 1: Updates aren't happening automatically. I see a ! in the corner telling me to update, but the garbage program doesn't update unless I manually tell it to. Problem 2: Updates just fail to happen. This used to happen all the time in MB2 but got better in MB3. Problem 3: Clicking 'install update' doesn't
  24. I'm currently trying to install the new MWB onto my laptops; Levono Yoga 710 and a Dell Precision M4800. They are running Windows 10 and Windows 8.1 respectively and both have Trendmicro Officescan running on them as well. Current version is 3.0.6. I'm going through the dashboard (see first screenshot). When I click this on either laptop, the entire computer freezes. For the Dell, it stays frozen for over 15 minutes (I gave up after that and did a hard shutdown). For the Yoga, it stays frozen for about 2 minutes or so. After that, it takes another minute or so for the "Would you
  25. Malwarebytes is stuck at version 3.0.6 and claims there no program updates, it says it is up to date. Automatic updates are enabled. See the included jpg files. I have a paid subscription. OS: Windows 10 pro creators update 64-bit I will now download and install the newest version on top of the existing Malwarebytes and see over the coming time if it will update itself. If not, I will report back. I just wants to let you know. Have a nice day.
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