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Found 24 results

  1. All: I have been asked by a member of the DisplayLink support team, a tech solutions provider for (among things) USB-dock based graphics display, hot desking and other peripheral support, to share information with Malwarebytes, its users and, specifically, the Malwarebytes support team, regarding issues/conflicts that I experienced between the latest Malwarebytes for Windows software and the latest DisplayLink for Windows drivers and software; as well as to share the solution/steps that I came up with and discovered to solve my issue. I note that I am currently (i) a Malwarebytes premium s
  2. Does Malwarebytes have the ability to scan a USB key (aka pen drive) on insertion. I have a clean laptop, but, my USB Key, so I found out, has 200 Malware on it, that I was not aware of. I only use this from site-to-site and will have picked these up from clients. For the future, I wondered whether a quick scan on insertion was possible?
  3. I have a suspicious file named gbhvexig.exe that keeps coming back after a restart or two. I suspect it to be causing multiple instances of iexplore.exe (reaches up to 4 instances when my normal number of instances is only 2) upon startup and these instances are detected as malicious ads. I also think it is responsible for breaking the .dll files of two games in my PC. Another concern is, all USB sticks I insert in my PC gets infected with the RECYCLER folder and "shortcut virus". I have ran several scans already using Malwarebytes but still my USBs are getting infected.
  4. Hello, Im new to this forum and I would be extremely grateful if anyone here could give me some advice on how to remove encrypted syswow64, (possibly zero access rootkit), from several usbs that I got that have been infected when they where inserted in windows computers that I got that were attacked by hackers. The hackers installed a system administration server on my network and attacked my computers with some kind of synzcronization worm/virus that synced and even infected offline devices, (that contained Bluetooth and smartcard etc), like Television, digital TV box, dvd, printer and p
  5. I made a really big mistake the other day installing something onto my machine that had not been properly checked for malware and viruses. It turned out that it had some really nasty virus and also installed something called the YeaHelpdesk onto my machine which has run riot through my system. I have read online that Malwarebytes can get rid of it but sadly, one of the effects of the virus was to take away my administrative rights to my own PC and is able to prevent me installing Malwarebytes on my system, saying that I do not have permission to. I want to know if it is possible to instal
  6. I have a Win 10 setup with the in-built Defender, and the free version of Avast AV - but I still manage to find the occasional PUP when I run Adwcleaner (preferably in Safe Mode) Question:- is it possible to set Adwcleaner to scan a USB memory stick for PUPs - or does it do that by default? Many thanks! richard
  7. Just upgraded to paid version yesterday. Now I find that I cannot see various files on my Nexus 5 Android phone when I connect via USB. This is how I transfer and manage music files and such and it has always worked perfectly in the past. It might be a coincidence but it seems just too suspicious to be such. Oh, and the files are actually there if I look at the phone's contents through its file manager -- they just don't show up anymore when I'm looking with File Explorer on W10-64.
  8. Ok. so i think i'm in trouble. i ran through these steps https://www.reddit.com/r/buildapc/comments/646byi/keep_your_pc_healthy_adwaremalwarejunkware/. Everything went well and i restarted my computer, once i'm at the home screen both my mouse and keyboard are not working. I looked around for some soultions but nothing seems to be working. None of my USB ports are working. I've reset CMOS but i get nothing. I tested a spare mouse on all these USB ports and i get power but that's it so i don't think it's a hardware problem. I also tested my main keyboard and mouse on a laptop and
  9. I have a Z87-g45 gaming motherboard and I can't get it to boot to usb. My computer completely crashed after I ran hitman and malewarbytes. I ran both scans and each told me a restart was needed so I waited for both to finish since they both required a restart. Prob was not good idea since now my computer won't boot at all. Once I was prompted of a failed startup I chose to restart from last known good configuration. It just got hung on the starting Windows screen for over 3 hours. So I tried changing the bios to ufei instead of legacy+ufei and tried to see if that helped. It didn't
  10. Hi, this case is the worst that i've had in all my life, because in any other case you can just save your files, reinstall your operating system and move your files back, but this is quite different. Few weeks ago I noticed that I couldn't read any usb in any port, whenever I tried it showed something like this: "Can't get access to E:\. Access Denied", I thought it was a windows bug or something, so I was going to reinstall my O.S., I moved all my files to a server (because I cant connect anything in the USB ports...) then when I tried to put a usb in the server, now the server
  11. I can't get rid of USB malware. When I inserted my flash drive it ruined my HTC One S's recognition and now I can't copy files from/to it! Also, when I insert the same USB drive when Linux Ubuntu is booted, it works normally! So there's definitely something that causes trouble. I scanned my PC with Kaspersky Malware removal tool, MBAM Premium trial, and Avast Internet Security and nothing was found... I wiped the flash drive with GParted booted, and reformated to different file system (NTFS) and nothing! I am not sure if the malware is from another, microSD card reader, where it came from,
  12. Windows7 MSI netbook sth wrong with drivers chcecked for updates using this don't know what to do (this is the right topic, please reply here), Thanks
  13. Hello everyone! I know that you guys just helped me few days ago, helping me to fix my laptop. But after coming back home (2 weeks later), my mom (someone who can magically install Baidu and Hao123 on her laptop) plugged an USB on my PC (so she could print some things). But, since I know her well, she probably infected my PC (even through she used some anit-virus to eliminate the threats from the USB before using it on my PC). So, I'm here to ask for help. From the last help that I got here, I already downloaded some programs to help me to find the threats on my PC. I just installed
  14. I tried many times to remove Malwares in my flash disk but seems no hope. Here is MBAM log Flashdisk.txt
  15. So basically i had used this usb as a "live usb" to be able to install Ubuntu and other Linux based os to my net book, (it has no CD drive). After installing i deleted the files from the usb stick, (like usual) and proceeded to try and use it like normal again. at this point windows gave me an error and decided to restart, and once it had rebooted i found that my usb drive was no long available. I've attempted for several hours now to fix this problem but it seems that it is a rather rear occurrence so there so there isn't much help that i can find. i have however managed to get to the point
  16. Have just recently formatted my computer and decided to not go back to AVG because of the problems it's been having with Steam and other things. I used other programs other than MWB Free but have decided to come back to it because when used in tandem with other programs I have just as much protection as AVG provided. However an interesting problem has occured. When I installed it I was completely blocked from internet access. My MB port is not working so I am using a USB Ethernet adapter for access. After a long search on the web and through my computer and MWB itself that produced nothi
  17. One of my 32GB flash drives became infected. I suspect it was from a site I'm not accustomed to downloading from. Anyway, I saw chinese symbols in folders that weren't there before. The infection corrupted all but 3 folders. I believe there were 6-7 folders to begin with. I immediately opened Malwarebytes and did a full scan of the flash drive. It found 9 items, removed them and I had to restart my laptop. Some of the characters were still visible after the restart so I was remained concerned. I removed the flash drive then re-inserted it. My laptop had a bit of difficulty accessing it so
  18. Hello people! I've plugged my flashdrive in a public computer and that's the gift I get: a USB virus/worm called tmp5A5F.tmp.vbe. So all files/folders turn into shortcuts to hidden files, pointing to the vbe malicious file. The problem is not the files in the flashdrive per se, but the fact that neither Malwarebytes nor Avast detected any suspiciuos file. And it is always coming again, no matter what I do to clean it. I would appreciate any help in cleaning this up! Here are my Farbar logs: Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-03-2014 (ATTENTION: ====&
  19. Stupid question, but I want to make sure I do this right. I have a Windows Vista computer and I would like to know what format my 32GB USB flash drive needs to be so I can copy some files onto it (Which I hope is the same as backing up). I tried searching on Google but all I could find was how to install WIndows from a flash drive onto a computer... Thank you.
  20. I got redirected to a suspected dodgey version of a bitcoin site (real site is .com this one identified itself as .cloudnet) Since then (few hours later) no apps would connect to the internet. Chrome would say could not connect to proxy, I don't use a proxy. Tor would connect though but that's because it uses its own proxy, not the system one. USB memory sticks have been acting weird too. I've been getting the 'this USB has a problem click to fix' error and an I/O error due to an invalid system string or application request. The laptop is pretty high spec and used to boot up in a flash and be
  21. Dear everybody, Ouch-- I seem to have an infection that has slipped in. Right now I'm in rural Brazil, a place with a ton of viruses everywhere, and I'm teaching computer classes to kids in the countryside. Unfortunately, I think I have found a virus that I can't fix. It's a USB-carried virus that comes in on flash drives, and that hides the real files while turning everything into an apparent shortcut-- just like lots of autorun viruses that I've seen here. However, this one is not detected by the most recently-updated versions of either Malwarebytes or AVG. My other at
  22. Hello, I recently plugged in my usb drive into my computer and suddenly found my files on the usb to have changed: the folders turned to shortcuts and the files turned unreadable. I scanned and removed what was found and thought thats that. Then today i plugged in another usb saved some files and removed it, i realized i forgot one file and so plugged it back in and somehow the files got corrupted again! So i figured my computer might also be infected. Here's the hijackthis log: Logfile of Trend Micro HijackThis v2.0.4Scan saved at 03:41:02 ?.?, on 2013/07/16Platform: Windows XP SP3 (WinNT
  23. ICE ransomware has taken control. Can I run malware off a bootable USB?
  24. It started out very random but has gotten incresingly more frequent. SYMPTOMS: BSoD after running any extensive multimedia programs (Music, Games, Youtube Videos, etc.) BSoD: DRIVER_IRQ_NOT_LESS_OR_EQUAL MS Knowledge Base says the cause is a USB driver and offers a Fix, but the Fix does nothing Reboot computer and it hangs just after the POST (just before WinXP LogIn Screen shows up) My work-around has been to turn off all external USB devices and see what is causing the hang-up. To my suprise I noticed that if I turn off my Focusrite Firewire Audio Interface before booting up the computer it
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