Jump to content

Search the Community

Showing results for tags 'Pop-up'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Announcements
    • Malwarebytes News
    • Beta Testing Program
  • Malware Removal Help
    • Windows Malware Removal Help & Support
    • Mac Malware Removal Help & Support
    • Mobile Malware Removal Help & Support
    • Malware Removal Self-Help Guides
  • Malwarebytes for Home Support
    • Malwarebytes for Windows Support Forum
    • Malwarebytes for Mac Support Forum
    • Malwarebytes for Android Support Forum
    • Malwarebytes for iOS Support
    • Malwarebytes Privacy
    • Malwarebytes Browser Guard
    • False Positives
    • Comments and Suggestions
  • Malwarebytes for Business Support
    • Malwarebytes Endpoint Protection
    • Malwarebytes Incident Response (includes Breach Remediation)
    • Malwarebytes Endpoint Security
    • Malwarebytes Business Products Comments and Suggestions
  • Malwarebytes Tools and Other Products
    • Malwarebytes AdwCleaner
    • Malwarebytes Junkware Removal Tool Support
    • Malwarebytes Anti-Rootkit BETA Support
    • Malwarebytes Techbench USB (Legacy)
    • Malwarebytes Secure Backup discontinued
    • Other Tools
    • Malwarebytes Tools Comments and Suggestions
  • General Computer Help and Security Updates
    • BSOD, Crashes, Kernel Debugging
    • General Windows PC Help
  • Research Center
    • Newest Rogue-Ransomware Threats
    • Newest Malware Threats
    • Newest Mobile Threats
    • Newest IP or URL Threats
    • Newest Mac Threats
    • Report Scam Phone Numbers
  • General
    • General Chat
    • Forums Announcements & Feedback

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Location


Interests

  1. For the past week or two, I've been getting pop-ups on my Google Chrome Browser. I've attached a screenshot of one of them. The pop-ups try to get me to visit a variety of unsavory websites. But they always have this text: Google Chrome • www.gallery Malwarebytes does not find it. If any of your have suggestions on how I might get rid of this pest, I'd be most grateful. -- Rob
  2. Hi Malwarebytes Team, I need your help to remove Pop-up malware message "You are using outdated version of Chrome...." (Data on internet that is a NetSupport Manager RAT Trojan ?) I tried the following: 1. Malwarebytes 3.6.1.2711 (Updates: Current) 2. Google Help website “Remove unwanted programs (Windows, Mac)” 3. Kaspersky Total Security My Platform -Windows 10 -Chrome - Version 69.0.3497.100 (Official Build) (64-bit) Thank you, River
  3. My mother recently informed me of invasive pop-ups on her computer, and having had previous experience with Conduit malware, my heart sank :( Sure enough, she somehow downloaded malware, showing up as "Microsoft Office 365 - en-us" from "Microsoft Corporation", "version 16.0.10730.20102". I've run Malwarebytes, HItmanpro, and have Revo uninstaller at the ready, but have not found a site that can tell me how to remove it all, and it's been years since I had Conduit, so my memory's a little fuzzy. The Malwarebytes report is attached below- Please HELP!! malware1.txt
  4. Hi! After a stupid mistake my laptop is infected by some freaky pop-ups and other hijacking shite: I've tried to fix it by myself, but still have these issuues... Any idea how to resolve it? Hanx!
  5. Hi. Nearly 1 weeks ago suddenly Malwarebytes(Trial) started to Pop-up me a message about a blocked webpage I never visited. It always happened when I used Firefox and I use uBlock Origin(nothing happened with chorme yet). Always the same page was blocked so I run malwarebytes, adwcleaner, ,win defender, eset, Zemana and neither found anything. Hitmanpro found some non dangerous tracking cookies and I deleted them. Still the pop-up continued. Once it stopped without Finding anything. Before the stop I run Ccleaner and clear everything however I dont know the last pop up was before or after the clear. My computer turned on slow so I deleted both eset and Malwarebytes and bit later installed Mba again. A week passed and during browsing the same page started to pop up once again. I run again malware, adwcleaner and they found nothing again. At last Hitmanpro found mbae64.sys as a suspicious item. Here is one of the log from Mba Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 17/02/2018 Protection Event Time: 16:26 Log File: db95b2bb-13f6-11e8-9f51-08606e7eb1ef.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.262 Update Package Version: 1.0.3962 Licence: Trial -System Information- OS: Windows 10 (Build 16299.248) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Category: Unspecified Domain: go.pub2srv.com IP Address: 78.140.191.74 Port: [51361] Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe
  6. I have a user running Win7 Pro 64. They are continually being directed in FireFox to a fake "your computer is infected site" I have run a full Avast scan - no items found A MalwareBytes scan - nothing found Windows Defender - nothing found FF has no add-ins or extensions completely deleted their FF profile Done a system restore back as far as possible I cant get a clear answer from the user if it will happen when FF is not running (I think it has to be open, but could be in the background). I myself have clicked on a totally clean link and been redirected to the "your infected" page, but as I said I think FF just needs to be open, no link click necessary. All startup programs and services are legit The URL to the site is a very long string: h t t p : //code-ss57.stream/guest/01234567891011121314151617181920212223.... Any thoughts, or help would be appreciated
  7. A website I have used regularly for 10 years has had a makeover, and I can no longer access it. The log-in is a pop-up and my computer freezes. It belongs to a well-known publishing company and a sister website has had a similar makeover; I can access that site but only using Opera. Edge, Safari, Chrome, and Firefox will not let me log-on. i have tried on 3 different devices, one an android, and on a brand new computer that had never ever logged onto the internet before I tried to access that website. All devices run different security suites, and the 2 Windows computers are absolutely up-to-date running Windows 10. For months, the response I get is the standard clear your cache etc, done long ago and repeated regularly, and didn't apply to the brand new Windows computer. Chrome is the only browser to suggest that the security certificate has problems, all other browsers, including Opera, freeze. The message I get from Chrome is: "Your connection is not private" or "NET::ERR_CERT_AUTHORITY_INVALID" or "ERR_CERT_COMMON_NAME_INVALID" or "NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM" or "SSL certificate error" I'm not sure their customer relations person is even reading my responses! I have phoned them, pricey from Australia to the US, and emailed many times asking to be put in contact with an IT tech who knows what they are talking about, no luck! I would not normally worry, and simply write the company website off, but it holds 220 downloads of mine, and I need to check I have a back-up copy of each one. My problems started with the update to Win10 Creator's Edition that co-incided with a major Malwarebytes update and a major Firefox update, back in May. I am guessing that the problem is something in Win10 Creator's Edition doesn't like the log-in procedure and somehow it upsets a Microsoft security setting, but I am having the same problems using Android now. Any ideas?
  8. Hello, I've been dealing with a pop-up like this: http://i.imgur.com/U4RlhJC.png Bear in mind that Malwarebytes and AdwCleaner have failed to eliminate this problem, or I wouldn't be here. Here are my FRST scans, Thank you very much for your help. FRST.txt Addition.txt
  9. THIS WONT STOP. I NEED TO GET WORK DONE AND THIS JUST KEEPS GOING AND GOING AND GOING. I've tried shutting down, restarting, checking my database (it says it's up to date), adding an exception - nothing works! I need to get work done, I can't be distracted by this ENDLESS POP-UP! It's trying every single port. I suspect it is due to Microsoft Office 365, but I run a lot of Microsoft software, so it could be anything. I just need this pop-up to GO AWAY and NOT COME BACK (oh, and I also need Outlook 365 to work).
  10. I just installed MalwareBytes 3 (still in trial period), and I ran a full scan because I have been seeing a malicious pop-up "partner-net.men" in Chrome. This pop-up is blocked by realtime protection, but does not get detected or cleaned by running a full scan. In addition to a full scan with MalwareBytes 3 I tried the additional steps below: 1. Used adwcleaner_7.0.0.0 2. Used HitmanPro 3. Reset Chrome to default (disables all extensions) None of this seems to work.
  11. Alright, now I've lost my patience with this crap. So I've been dealing with a pop-up not unlike this: http://i.imgur.com/U4RlhJC.png Which I had traced as well as I could to this: Kindly bear in mind that Malwarebytes, AdwCleaner and RegInOut have failed to eliminate this problem, or I wouldn't be here. I have no means of accessing the folder listed and attempting to open the folder the process comes from leads to mshta.exe which may or may not be important. Please also keep in mind that if you do manage to offer a solution I haven't already tried, this is a finicky little thing. It tends to take weeks to even show up again.
  12. Hello MWB. Please tell me how to turn off your infuriatingly obnoxious pop-up "Real-Time Protection layers turned off" Apparently my "Web Protection" option is not turned on, and does not turn on. It just says "Starting..." Regardless of whether one of your Real-Time Protection options is on or off, to have this trigger a pop-up every 5 minutes is unconscionable. I can only imagine how many hundreds (thousands) or customers have uninstalled your software as a result. You need an option to "Cancel further notifications".
  13. Hello, im struggling with such problem for few weeks: Firefox browser keeps popping up automatically every 30-60 mins since i have accidentally downloaded some toxic file. It usualy opens with some russian betting sites (screenshot) or browser games. I've tried several anti malware scanners and it didn't help. (Microsoft Safety Scanner, IObit Malware Fighter, SUPERAntiSpyware, AVG and few more wich names i can't remember)
  14. Every time I boot-up I get the message "Turn on protection", despite the fact that all protection is enabled. I experimented with the delayed protection feature, but it makes no difference. I would like an option to not warm me about certain statuses, rather than nag me. I'm a power user, I know when I turn something off, but I don't want constant nag screens. Otherwise I'm happy with the fact that version 3 incorporates anti-exploit and anti-ransomware, which means I have two programs I don't need to run now. Is there a way to stop this pop-up (see attachment), without changing windows settings, i.e. hide tray notifications? I don't mind being notified when a website access is in fact blocked, but I don't need to know whether or not a feature is on or off.
  15. Hello there! So recently, about 3 days ago I installed a program. The program came with a suspicious "bundle" that just installed a bunch of crap onto my desktop. I knew this was not right so I deleted all the programs that came with the bundle immediately. So now for three days i've been getting pop-up ads, it is not like the usual one click ,one pop-up though. My problem is kinda similar in one way. The thing is that a new tab with advertisement (most of the time "hotchatdate.com" and "wonderlands.com") opens every 20-25 minutes . It only occurs in google chrome , I haven't tried installing Firefox or any other browser, but I have Microsoft Edge and everything seems fine over there. I should probably mention that i get popups even if i have the google web browser closed. I've tried so many antiviruses and anti-malware softwares, you cant even imagine - malwarebytes,ADWcleaner,Hitamnpro,AVG, Norton, and yes, don't even ask, I've tried the google extensions thing - nothing there at all. I've gone to control panel/uninstall a program - nothing there either. I think that I have to solve this manually. If you guys have any idea of fixing this problem, please let me know! Thanks in advance! -Alexander
  16. Hello there ! After visiting a few suspicious sites, while being on the hunt for a Sony Ericsson firmware file I ended up getting a nasty surprise. First thing is that when I search for something in google, i sometimes (can't get the logic of when it actually happens) get a secondary search bar above the google one which is used as default, even if i try to type in the original google bar i get redirected to the secondary one. Even if I decide to use that one it redirects me to a yahoo search. I can get rid of it (temporary) by hitting the X button. But it comes back soon after. The second issue is that from time to time, after a moderate interval of probably 10-20 mins, I get an ad pop-up triggered by a mouse click anywhere on the chrome page. ANYWHERE. Another thing i noticed is that the on-click ad somehow sets up a full-screen layer that has a HREF tag to an ad site. Meaning if i open it in chrome HTML explorer I see it as an element of the page, taking the entire visible space, making it impossible to not click it, unless u manually remove it from the DOM of the preloaded page. I have tried 2 things , well more actually - Kaspersky default antivirus I am using found nothing - Malwarebytes found a file that was an adware, I removed it and restarted but the problem persists. After the second scan malware-bytes did no find anything wrong with my system. - Some Bitdefender tool for dealing with adware, also found nothing wrong with my system. - Tried removing any extensions from chrome that were unknown or weird (all I found were my extensions which I have been using for a long time), tried factory reset on chrome, tried re-installing chrome. Nothing seems to work. It seems to be bound to chrome since I dont have this problem in Edge (I dont have Firefox to try it there) So I come to you. I can give you detailed information as to what IP address I get redirected and respectively connected to when I use the secondary search bar, the thing runs in SYSTEM (PID 4) and in Chrome.exe (PID random) but not as a separate process on its own. From here on I am opened for suggestions. Thank you in advance and I wish both of sides good luck. Addition.txt FRST.txt
  17. Hello, I am having an issue where a registry value was created and causes my PC to open chrome browser (my default) and opens a pop-up called sd-steam that redirects to some Russian pop-up page. This only happens on a fresh boot and only once. I tracked down the registry edit and attempted to delete it, but it seems to be recreating itself after each reboot. I even tried to edit the entry but it just reverts back to the original value. I ran malwarebytes to locate the problem and it found a pup malware. After attempting to have malwarebytes remove the registry edit, my antivirus (Avira) blocks the edit. I tried disabling my antivirus and reattempting to delete the edit, but no success. Any help at all would be gladly appreciated. Thank you all for your time.
  18. I am requiring some help regarding a fairly common type of virus. My family's computer displayed an extremely suspicious pop up warning which prevented closing and reopened itself when I tried to close the chrome dialog attached to it. I created a screenshot and then closed the task through the task menu. This happened a little over an hour ago and has not happened again. The pop-up generated following a completely normal search (searching for google.com in yahoo) and to my knowledge has not happened prior. This same computer has been infected with Powliks in the past, but due to there being an epidemic of the same virus, removal instructions were common on this forum, and a few weeks ago I noticed somewhere around 50 steamwebhelper processes. I had steam installed and I ended the process tree and ran a malwarebytes scan, nothing came of it so I figured it was just a glitch. Enclosed are the FRST.txt and Addition.txt records, along with an attached .png screenshot of the pop-up. (I did not call any of the numbers) FRST.txt Addition.txt I changed everyone's name for their privacy, please excuse the obviously fake names
  19. Hello everybody, (sorry if this is the wrong forum for the topic) I have problems with an extension called helper2 on firefox and google chrome. I have purchased Malwarebytes anti-malware few months ago and it was working fine until last couple weeks, when this seemingly unkillable extension is hijacking my browsers. At first Malwarebytes seem to catch a backdoor agent and put it in quarantine. After that, about an hour later, firefox crashes and closes. When I reopen it, most of the websites (including Malwarebytes website) have hyperlinks and pop-ups. No matter where I click, on the pages, I get redirected to another website with random ads. I scan with malwarebytes, having advanced heuristic scan ticked, rootkits as well and scan within archives. I have PUP and PUM detections to treat as malware. Malware protection and Malicious website protection are also enabled. But even though Malwarebytes detects those stuff and notifies me that it put those in quarantine, the whole thing is going through and messes up my browsers anyway. My routine is to download the latest AdwCleaner, run it, scan the system and clean it. After the essential restart, everything is gone and running fine, until next day when everything comes back. I don’t use anything illegal as far as I know. I don’t use torrents and I don’t visit the usual suspects of websites, known for having malware stuff. I’m trying to avoid clean reinstallation of Windows 10, because I will have backup with loads of files and programs which I’ll bring back. I don’t know how deep this firefox@helper2 has rooted in my system. My backup files might bring it back. I don’t know what to do anymore. Is there a way to get rid of this thing? Thanks in advance. P.S. I noticed that on Chrome, the extension is visible and can be removed when it appears, with just a click. However, on Firefox it doesn’t appear anywhere. Also, sometimes the whole thing resets my homepage another search engine called protectedio.
  20. Hello I am wondering if anyone can help me. Recently I have been recieving a pop up from MBAM saying that it is blocking an outboud malicous website. It seems to happen everytime I delete spam from my Yahoo e-mail (weird). I've run scans several times but it says no malware. It says its blocking defense47.com and it is going throuh firefox.exe. Should I be worried? Please help.
  21. Hello, I've recently been fighting some nasty malware that has creeped into my computer that I built a little over a year ago and was working flawlessly up until last month. It started when I noticed some intrusive ads in my Google searches and an extension in my Chrome browser that I didn't recognize nor installed myself. Since then I've done a series of uninstalls and removals on the unwanted programs and extensions using several programs (Mostly Spybot Search & Destroy and Malwarebytes Anti-Malware). At first it looked like I got rid of everything unwanted but I noticed that every so many days the ads and malware kept returning, so I slowly but surely chipped away at finding the source of the problem and I seem to have gotten rid of the bulk of it presently but there's at least one malware that I just can't find and eliminate. It's something that causes my Chrome browser to redirect to an undesired web page when I open a new window in Chrome. It doesn't happen frequently; only once every hour or so. In the meantime, I can open dozens of new windows and tabs without any problems. For the most part, my browsing experience is pleasurable and I simply end the task on the Chrome window that occasionally gets redirected. Other than that, my computer's running fine, so I would simply like help trying to track down this piece of malware that's causing my Chrome to redirect please. Attached are the FRST.txt and Addition.txt files generated from Farbar's Recovery Scan Tool. The two security softwares I'm presently using are Microsoft Security Essentials and Spybot Search & Destroy. I've ran several threat scans in Malwarebytes Anti-Malware and it never detects any threats. Please let me know if there's any other additional system or setup information you guys need and I will be happy to provide it. FRST.txt Addition.txt
  22. Hi there. It looks like I picked up something calling itself 'Open Software Updater' at Putlocker.is website. Searched and found a post from June where the forum deity known as MrCharlie, posted instructions for removal. I'm choosing to hold off and instead wait for answers from the heavens. I did do system restore back up and I saw that there is one from 2 days ago, as well. Haven't opened Malwarebytes. Nervous. It shows as version 1.0.1.711 when arrow hovers over file. Thanks for your help k
  23. I posted this in another part of MW forums and was directed to post here. I guess this is where all the Experts are. I though, am not one of them, as you can tell. Hi folks. How's it going? I have an odd question that I cannot seem to find an answer for. I have MW Pro because I have found it to be the best software for what I need; and for the price; it Can't be beat. My question is: My Comcast cable service was interrupted for over 4 hours during the last snow storm 3/12/14. While the internet was out of service I disconnected my computer from the modem ;over 8+ hours; and ran MW full scan while I had the chance. As usual it found nothing, which means it's doing it's job. Now for the problem. During that 8+ hour down time; I kept getting a MW pop-up balloon every so often as if I was surfing the net, stating that MW blocked a potentially harmful incoming attack/site. Why on Earth would That pop-up? I was not connected to the net and my desktop does not have any wi-fi connected to or installed in. I do have Magic-Jack but it to was unplugged from the computer at that time. PC: eMachines 1200, OS: XP Home 2003. I little help or info would go a long way with this issue. It was quite annoying.
  24. Hi folks. How's it going? I have an odd question that I cannot seem to find an answer for. I have MW Pro because I have found it to be the best software for what I need; and for the price; it Can't be beat. My question is: My Comcast cable service was interrupted for over 4 hours during the last snow storm. While the internet was out of service I disconnected my computer from the modem and ran MW full scan while I had the chance. As usual it found nothing, which means it's doing it's job. Now for the problem. During that 4 hour down time; I kept getting a MW pop-up balloon every so often as if I was surfing the net, stating that MW blocked a potentially harmful incoming attack/site. Why on Earth would That pop-up? I was not connected to the net and my desktop do not have any wi-fi connected to or installed. I do have Magic-Jack but it to was unplugged from the computer at that time. PC is an eMachines 1200, XP Home 2003. I little help or info would go a long way with this issue. It was quite annoying.
  25. When I click to "Watch" an item on eBay, and at many other times, I get a Pop-Up to the Web Site Jsn.DoneCore.Net . Fortunately MalwareBytes blocks content, but seeing this Pop-Up hundreds of times a day is getting old - fast. I suppose I could turn on a Pop-Up Blocker for eBay, but as I use this site a lot, and Pop-Ups are needed there, that's not practical. I've run Full Scans across all my Drives; many items were discovered and removed, but the problem remains. I'd hate to have to do yet another full reinstall of my OS. Advice for things I have not tried ? Please ?
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.