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  1. I'm getting an "Unable to Connect to Server" error from Malwarebytes after a clean Win10 boot. I've attached diagnostic files as recommended. Jeff mb-check-results.zip
  2. Hi, whenever I want to open Malwarebytes, it gives me the "Unable to connect to service" error. Already tried un- and reinstalling the program, but I'm still getting the same error. I've even used the mb-cleanup program and it didn't work either. I downloaded and ran the mb-check program which created a zip-file, which I'll attach in this post. Hoping to get this issue resolved Sincerely Lambda EDIT: added FRST and Addition.txt files mb-check-results.zip mb-clean-results.txt Addition_22-02-2018 13.49.55.txt FRST_22-02-2018 13.49.55.txt
  3. Staf Malwarebytes, I just bought the license, however when assigning the key I get the following message: "the identification of the installation is not found" / "can not contact the license server" I will appreciate your help, mb-check-results.zip
  4. Through another program, someone installed a suprnova.cc miner. How do I remove it? Does MalwareBytes detect it?
  5. Hello, so I got a brand new pc and for some reason my malwarebytes found a 2 files that were under the category of "PUP" and it said Trojan.downloader.BDB. My pc is also super slow and freezes a lot and IT IS NEW! I have no idea what to do... Im so afraid theres still some trojan left in here ...
  6. Ever since the latest update, everything Malwarebytes refuses to work on my computer anymore. I am stuck in a loop where my computer asks to be restarted every-time I reinstall the program. (It asks to restart even before the installation progress bar ever moves). I tried the support tool, and it automatically goes into error. I am told that this is due to a virus or a malware, but that is as much help as I got with this problem.
  7. ok so i was wanting 2 sign up for premium but there is not room for the full po box I use how do i get around this or can support fix this
  8. Today i started up my PC and wanted to give it a scan.MBAM didn't startup.I reinstalled MBAM (premium) and again it didn't startup.I am starting to get worried about my security of trojans and malware.Please reply as soon as possible.I have provided MBAM check results below. mb-check-results.zip
  9. Greetings, I believe it started somewhere during this week or last, i'm not completely sure. At first i noticed that some of the tabs i was visiting didn't have the page title but the url between quotes. I was busy with work so i ignored it off as a chrome bug or something. Since i work as a webdeveloper, it's normal for me to sometimes go F12 and check JS console, then i noticed... Sometimes, when i load a website, the website gets loaded on a frameset, with a cryptojacking on the header. Check attached image. Thankfully, this alone doesn't do jack to me since i use Minerblock, plus i also have a lot of 0.0.0.0 redirection to known coin miners websites on my hosts file. At first i thought the obvious: Somehow i've got a rogue extension or cookie, easy. I cleared up chrome using google own instructions. But then i noticed it still happened. Also happens on firefox, IE, every single browser, even steam in-game browser is suffering from this issue. It IS a problem for mainly 2 reasons: 1) Even if i have the miner blocked, how can i be sure it's not doing something else to my computer, like tracking data before messing with the source code? 2) It's problematic and disruptive. Sometimes, every single connection i make, on a browser, on a game, gets randomly denied. i try again and it works. It's making me unable to do my work correctly; I tried running Malwarebytes, ADWCleaner, Hitman Pro... Nothing seems to stop this. Then i proceeded to my router, as it seems to be a networkwide issue; My ISP uses two DNSs: One of theirs and one from google. I proceeded to remove theirs and use only the google ones. Then i restarted router and PC. Same. i disabled uPnP, i shut down every port forward i had. i made sure both router and windows firewall were enabled. I made sure there were no Remote access enabled. I checked if there were rogue users on my router. Nothing. I have no idea what else to do. I've searched on google, didn't find any results related to what i'm facing specifically. I usually don't go out on forums asking for stuff like this, but honestly, i need help. I have lots of honest work to do and this thing is causing me a hassle bigger than it should. Extra things to add: - No, i dont have another computer to test under this network. Later today i'll ask my neighboor to connect to my wi-fi and see if the issue happens in there. - It seems to happen with every connection, even inside a game or when i'm making an ajax call, it just DIES randomly due to this stupid malware changing the header information; - SOME websites seem to be "immune" of this: Facebook, Google and Youtube. And no, it's not because https, i've seen it happening with some https websites too. - Before this happened, i remember my internet having random disconnects, i called my ISP and they said they were making maintenance. i wonder if it is possible for an ISP to do such a thing? And yes, trust me they could easily do it without consequences due it being a local town ISP where most people don't care about security issues. But i dont want to accuse them before being completely sure; - Everytime i turn on my computer, the connection icon says it's "without internet access" while it clearly works. Then after a few minutes it becomes normal. This wasn't a behaviour i've seen before this issue existed; - I tried loading my windows on safe mode with network. Same issue happens in there. One extra fun thing: NOW my router admin showed 2 connections on DHCP., Mine and an "Unknown" one. I disabled DHCP. The malware still works. - Before you ask for my FRST.txt, i'd rather not to. But if it's REALLY necessary, please provide me somewhere i can post it only for admins. It contains a lot of customer files that were trusted to me and i cannot even let people see their titles. There are too many for me to edit them out too. But if possible, i'd like to not post that. I believe that's all. Please give something for me to work here. I have no idea what to do.
  10. Hey, I'm more than a little panicking at the moment. I downloaded a copy of Premiere Pro like 30 minutes ago, which I've found out obviously isnt Premiere pro.. Im doing my malwarebttes scan right now and the current threat count is at 152... It says the identified threats are a mix of files and folders, most being called trojan.yelloader. Its popping up windows of ads 8 at a time and its playing through the speakers repetitively and I really need urgent help with this. The popup windows are called "fnrmavndt"
  11. Today i started up my PC and wanted to give it a scan.MBAM didn't startup.I reinstalled MBAM (premium) and again it didn't startup.I am starting to get worried about my security of trojans and malware.Please reply as soon as possible.I have provided MBAM check results below. mb-check-results.zip
  12. Scanned my computer with the free version of Malwarebytes and had Pup.Optional.Reimage. Quarantined and tried to delete, but was there when I rescanned. Tried to delete it manually, didn't work. Tried Zemana, didn't work. Tried Adwcleaner, didn't work. The file is located at C:\\USERS\MYUSER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\PREFERANCES. Please help, I've got a project due in two days and I'm prioritizing removing this over doing that.
  13. So, I made a really dumb move by trying to downoad a programm that i knew wasn't safe and now, while I'm browsing on chrome, at random times, a new tab opens by itself and redirects me to some sports websites like "stoiximan.gr". I tried scanning my pc with Malwarebytes but it found nothing, windows deffender als finds nothing, and reseting google chrome seems to do nothing. Now I saw an article around here from a guy with the same problem and tried to follow the instructions given to him but, when i try to search for AdwCleaner, as was suggested to him, my browser crashed and, honestly, that kind of freaks me out. This thing that's happening is really annoying and it slows my browser's performance down substancially. Especially after the crashes with AdwCleaner and some other time when my pc was on stand- by and it had opened about 40 tabs on it's own, I'm really starting to freak out. What should I do??? Please HELP!
  14. Tried all the fixes in this thread and still no result. Help. Haven't had functioning sofware for months. Attched required files. Thanks for any help FRST.txt Addition.txt mb-check-results.txt
  15. Computer is running slow, something is posting desktop shortcuts to my desktop to the point it is over filled and the icons are just stacking on top of each other, weird ? missing files and can not access my downloads or my documents. Cant seem to locate music I recorded in my D.A.W. program Studio one 2 and that is most grim. Addition.txt FRST.txt mb-grab-errors.txt malwarebytes 3.txt
  16. Hello, I need help to remove malware from my compute, here you'll find my mb check. mb-check-results.zip
  17. So I went on a website that I guess had an image on the website "my.mixtape.moe" and Malwarebytes blocked it. As I went to look into it I accidently went to the website "mixtape.moe" (not my.mixtape.moe) Does "mixtape.moe" have any malware or something like that I can get from just visiting it or am I safe?
  18. Desktop is acting weird , files are systematically disappearing , can't access My documents or My downloads among many other things and for being a brand new build (AMD FX9590 4.7Ghz with 16Gbs 2400Mhz DDR3 & NVIDIA GTX 960) it is slower than watching paint dry ?? Please advise !! Thanks. FRST.txt mb-grab-errors.txt
  19. Yesterday, I have downloaded some program via the internet and something unwanted program called All radio came up and I cannot delete it. I already tried to scan using Malwarebytes but nothing works. This thing makes my computer slower and sometimes opening unnecessary programs. Please help:(
  20. So malware bytes premium will not start up properly when I start my computer. I can only get it working if I end the processes and start it again. Obviously this is strange and not a good or effective way to have malwarebytes run. I have even tried a fresh install of windows from recovery mode. It makes me worried I’m infected, but who knows. Can anyone help? im running windows 7 64 bit on a Lenovo x230.
  21. Well, i think im dead now I was surfing the net and I dont know how but i get a virus, this is what happends: -First i cant search on any web browser certain words, like "malware" or "rogue" or "FarBar" it closes at and instant with any errors displayed -Randomly chrome opens showing publicity -And i cant open certain things in my computer like CMD (how can i write in this post if this forum have the word "malware" in the title? I dont know, something that i do, like turns off the virus and after some time or a restart it turns on again) 24 hours ago i tried a lot of things that i find in the internet and something work for a little time then it activates again Also i noticed that a process without name is consuming 60% of cpu, i search it on details and is svchost i tried some of your solutions that i saw in this short time and im sending you the files that you asked in that posts (English is no my main languague) zoek-results.log Addition.txt FRST.txt
  22. I have a pretty nasty malware issue. It disables me from installing malwarebytes and similar antiviruses. It also stops me from opening certain websites. Does anyone have an idea of how to fix this? I hope someone has an answer...
  23. Hello everyone.When I run the FiveM app,malwarebytes is telling me,that he blocked virus and some hijack virus.He's also telling me that is in the FiveM.exe.It happens everytime I run it.I have a malwarebytes premium so he's blocking everything.Is it a virus or malwarebytes works wrong with FiveM.Shall I be worried?
  24. Whenever I sign into protonmail, I get notified of MWB blocking worldnaturenet.xyz at least three times. It pops up elsewhere too, but this only happens on my chrome. I've reset and reinstalled my chrome, done numerous deep scans, blocked cookies, removed extensions and whatnot, and still naught. I don't know what's going on. mbst-grab-results.zip FRST_03-06-2018 18.40.39.txt
  25. some background info, I recently purchase and put together a new pc and installed all my favorite stuff now i can have 20 chrome tabs, discord, Spotify, steam, and a game open all at once because I like to multitask and now I can. a little while ago I got Malwarebytes full version because I like it so much as well as nordvpn(which I run through i2p sometimes, but mostly just as a browser extension for chrome). the problem now is that sometime recently I began to hear random audio playing, at first it wasn't out of the ordinary as I normally have Spotify running in the background for something to listen to while I talk to people on discord. what made this weird(rather what tipped me off) was that I was playing world of warcraft and out of nowhere the theme music to elders scrolls online started playing. offput as to where this was coming from I muted everything I KNOW I had running and searched all my chrome tabs and found nothing. the ESO music would play, stop, then play again for like three times then just stop altogether. I ran task manager to find any out of the norm programs but nothing and Malwarebytes couldn't find anything. please help, currently, it's only a slight nuisance but it's a virus nonetheless on my brand new computer and I want it gone. attached is a summary of Malwarebytes threat scan whilst in safe mode /w networking summary.txt
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