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  1. Every time when i start Malwarebytes BSOD appiers. In safe mode it runs. Tried support tool, but if i run it, it causes BSOD. ADWcleaner, and another malwarebytes production works OK. Win7 home basic; 8gb RAM; intel pentium g2030 14d premium version.
  2. So, I have a few threats that keep coming back no matter how many times I remove and restart (Even in safe mode.). It has also disabled my windows defender and I cannot re-enable it. How can I get rid of this, and fix my windows defender? Thank you. mwb.txt Addition.txt FRST.txt
  3. Hello, I’ve been having problems with my PC and have run many malware scans from different software but my main protection is Avast with Malwarebytes premium. I noticed my router was redirecting to a strange IP so I decided to check my PC and removed some PUPs and other things malwarebytes found, but this didn’t fix the problem. I ran other detection programs like stinger, adwcleaner, tdsskiller, roguekiller, and some other and found a few more problems that I “removed” but I still feel uneasy after running a FRST scan. I was wondering if anyone would be willing to help me with this problem and make a fixtext for my FRST program. Also any information with the IP redirect would be helpful as well but I’ve contacted AT&T and am getting a router replacement (if that is the problem). Any response is greatly appreciated. Thanks, Joshua.
  4. Greetings all, I have tried deleting the quarantined files, I have also ran Adwcleaner on the most updated version and rebooted multiple times and it still appears in my new scans. I have checked my processes to look for anything out of the ordinary, I looked inside all of my HKEY folders to see if I could find anything in there or in System32, I also checked to see if there were any outside IPs connected in my hosts and there was not. Please help me in deleting this from my PC.
  5. Heyo! I recently downloaded a file, which installed a bunch of viruses on my PC. I used MalwareBytes, HitmanPro and 2 other programs to wipe all the easy ones, but 2/3 of them seem to remain. They will not end task, and I cannot manually delete them. I only get "Access is denied." Please help, I am in serious need of it! :) The two/three ones that remain are called - "Service Provider (32-bit)", "Windows Process Manager (32-bit) and "zandorsvc.exe". The zando one is weird since it says it is by Toshiba (I have a microsoft laptop) and was created around the time that I got the viruses/malware. It's also weird since no one knows about it that I have found. Anyways, please help. Thanks! Thanks, Aiden.
  6. Malwarebytes thinks RegHunter is a trojan and keeps blocking updates. How can I get Malwarebytes to recognize RegHunter as a safe program?
  7. Staf Malwarebytes, I just bought the license, however when assigning the key I get the following message: "the identification of the installation is not found" / "can not contact the license server" I will appreciate your help, mb-check-results.zip
  8. I'm getting an "Unable to Connect to Server" error from Malwarebytes after a clean Win10 boot. I've attached diagnostic files as recommended. Jeff mb-check-results.zip
  9. Hello, so I got a brand new pc and for some reason my malwarebytes found a 2 files that were under the category of "PUP" and it said Trojan.downloader.BDB. My pc is also super slow and freezes a lot and IT IS NEW! I have no idea what to do... Im so afraid theres still some trojan left in here ...
  10. Through another program, someone installed a suprnova.cc miner. How do I remove it? Does MalwareBytes detect it?
  11. ok so i was wanting 2 sign up for premium but there is not room for the full po box I use how do i get around this or can support fix this
  12. Today i started up my PC and wanted to give it a scan.MBAM didn't startup.I reinstalled MBAM (premium) and again it didn't startup.I am starting to get worried about my security of trojans and malware.Please reply as soon as possible.I have provided MBAM check results below. mb-check-results.zip
  13. Today i started up my PC and wanted to give it a scan.MBAM didn't startup.I reinstalled MBAM (premium) and again it didn't startup.I am starting to get worried about my security of trojans and malware.Please reply as soon as possible.I have provided MBAM check results below. mb-check-results.zip
  14. Hey, I'm more than a little panicking at the moment. I downloaded a copy of Premiere Pro like 30 minutes ago, which I've found out obviously isnt Premiere pro.. Im doing my malwarebttes scan right now and the current threat count is at 152... It says the identified threats are a mix of files and folders, most being called trojan.yelloader. Its popping up windows of ads 8 at a time and its playing through the speakers repetitively and I really need urgent help with this. The popup windows are called "fnrmavndt"
  15. Greetings, I believe it started somewhere during this week or last, i'm not completely sure. At first i noticed that some of the tabs i was visiting didn't have the page title but the url between quotes. I was busy with work so i ignored it off as a chrome bug or something. Since i work as a webdeveloper, it's normal for me to sometimes go F12 and check JS console, then i noticed... Sometimes, when i load a website, the website gets loaded on a frameset, with a cryptojacking on the header. Check attached image. Thankfully, this alone doesn't do jack to me since i use Minerblock, plus i also have a lot of 0.0.0.0 redirection to known coin miners websites on my hosts file. At first i thought the obvious: Somehow i've got a rogue extension or cookie, easy. I cleared up chrome using google own instructions. But then i noticed it still happened. Also happens on firefox, IE, every single browser, even steam in-game browser is suffering from this issue. It IS a problem for mainly 2 reasons: 1) Even if i have the miner blocked, how can i be sure it's not doing something else to my computer, like tracking data before messing with the source code? 2) It's problematic and disruptive. Sometimes, every single connection i make, on a browser, on a game, gets randomly denied. i try again and it works. It's making me unable to do my work correctly; I tried running Malwarebytes, ADWCleaner, Hitman Pro... Nothing seems to stop this. Then i proceeded to my router, as it seems to be a networkwide issue; My ISP uses two DNSs: One of theirs and one from google. I proceeded to remove theirs and use only the google ones. Then i restarted router and PC. Same. i disabled uPnP, i shut down every port forward i had. i made sure both router and windows firewall were enabled. I made sure there were no Remote access enabled. I checked if there were rogue users on my router. Nothing. I have no idea what else to do. I've searched on google, didn't find any results related to what i'm facing specifically. I usually don't go out on forums asking for stuff like this, but honestly, i need help. I have lots of honest work to do and this thing is causing me a hassle bigger than it should. Extra things to add: - No, i dont have another computer to test under this network. Later today i'll ask my neighboor to connect to my wi-fi and see if the issue happens in there. - It seems to happen with every connection, even inside a game or when i'm making an ajax call, it just DIES randomly due to this stupid malware changing the header information; - SOME websites seem to be "immune" of this: Facebook, Google and Youtube. And no, it's not because https, i've seen it happening with some https websites too. - Before this happened, i remember my internet having random disconnects, i called my ISP and they said they were making maintenance. i wonder if it is possible for an ISP to do such a thing? And yes, trust me they could easily do it without consequences due it being a local town ISP where most people don't care about security issues. But i dont want to accuse them before being completely sure; - Everytime i turn on my computer, the connection icon says it's "without internet access" while it clearly works. Then after a few minutes it becomes normal. This wasn't a behaviour i've seen before this issue existed; - I tried loading my windows on safe mode with network. Same issue happens in there. One extra fun thing: NOW my router admin showed 2 connections on DHCP., Mine and an "Unknown" one. I disabled DHCP. The malware still works. - Before you ask for my FRST.txt, i'd rather not to. But if it's REALLY necessary, please provide me somewhere i can post it only for admins. It contains a lot of customer files that were trusted to me and i cannot even let people see their titles. There are too many for me to edit them out too. But if possible, i'd like to not post that. I believe that's all. Please give something for me to work here. I have no idea what to do.
  16. Tried all the fixes in this thread and still no result. Help. Haven't had functioning sofware for months. Attched required files. Thanks for any help FRST.txt Addition.txt mb-check-results.txt
  17. Hello, I need help to remove malware from my compute, here you'll find my mb check. mb-check-results.zip
  18. So I went on a website that I guess had an image on the website "my.mixtape.moe" and Malwarebytes blocked it. As I went to look into it I accidently went to the website "mixtape.moe" (not my.mixtape.moe) Does "mixtape.moe" have any malware or something like that I can get from just visiting it or am I safe?
  19. Scanned my computer with the free version of Malwarebytes and had Pup.Optional.Reimage. Quarantined and tried to delete, but was there when I rescanned. Tried to delete it manually, didn't work. Tried Zemana, didn't work. Tried Adwcleaner, didn't work. The file is located at C:\\USERS\MYUSER\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\PREFERANCES. Please help, I've got a project due in two days and I'm prioritizing removing this over doing that.
  20. Ever since the latest update, everything Malwarebytes refuses to work on my computer anymore. I am stuck in a loop where my computer asks to be restarted every-time I reinstall the program. (It asks to restart even before the installation progress bar ever moves). I tried the support tool, and it automatically goes into error. I am told that this is due to a virus or a malware, but that is as much help as I got with this problem.
  21. So malware bytes premium will not start up properly when I start my computer. I can only get it working if I end the processes and start it again. Obviously this is strange and not a good or effective way to have malwarebytes run. I have even tried a fresh install of windows from recovery mode. It makes me worried I’m infected, but who knows. Can anyone help? im running windows 7 64 bit on a Lenovo x230.
  22. Computer is running slow, something is posting desktop shortcuts to my desktop to the point it is over filled and the icons are just stacking on top of each other, weird ? missing files and can not access my downloads or my documents. Cant seem to locate music I recorded in my D.A.W. program Studio one 2 and that is most grim. Addition.txt FRST.txt mb-grab-errors.txt malwarebytes 3.txt
  23. Desktop is acting weird , files are systematically disappearing , can't access My documents or My downloads among many other things and for being a brand new build (AMD FX9590 4.7Ghz with 16Gbs 2400Mhz DDR3 & NVIDIA GTX 960) it is slower than watching paint dry ?? Please advise !! Thanks. FRST.txt mb-grab-errors.txt
  24. Well, i think im dead now I was surfing the net and I dont know how but i get a virus, this is what happends: -First i cant search on any web browser certain words, like "malware" or "rogue" or "FarBar" it closes at and instant with any errors displayed -Randomly chrome opens showing publicity -And i cant open certain things in my computer like CMD (how can i write in this post if this forum have the word "malware" in the title? I dont know, something that i do, like turns off the virus and after some time or a restart it turns on again) 24 hours ago i tried a lot of things that i find in the internet and something work for a little time then it activates again Also i noticed that a process without name is consuming 60% of cpu, i search it on details and is svchost i tried some of your solutions that i saw in this short time and im sending you the files that you asked in that posts (English is no my main languague) zoek-results.log Addition.txt FRST.txt
  25. Yesterday, I have downloaded some program via the internet and something unwanted program called All radio came up and I cannot delete it. I already tried to scan using Malwarebytes but nothing works. This thing makes my computer slower and sometimes opening unnecessary programs. Please help:(
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