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  1. I have scanned my PC multiple times and each time malwarebytes detects PUPs among the chrome files, I quarantine them, chrome stops working and I need to restart chrome again to be able to access internet again. I searched up some answers and most of them say that I need to reset sync so because google sync is restoring those quarantined files. But the problem is that I have a lot of bookmarks and passwords saved too and I dont want to lose them. Is there any way I can stop google from restoring those files while still being able to keep the passwords and bookmarks?
  2. Hello! I am on my Mac and I am reviewing the installations on System Info and I see two dates that call my attention, on May 4 2020 and April 13 2020, I didn't installed Malwarebytes on those dates and it's reported as if I had when I didn't. I first installed Malwarebytes on March 12, 2020 and on May 18, 2020 but not on this previously mentioned dates. Why is it reported this way?
  3. Hi, my name is Nicole and this is really my last resort... I've just spent 20 hours between using a bootable av (which corrupted my windows installation), reinstalling windows, and getting the same problem again, after getting multiple alerts of a VBInjector tampering with the executables of programs on my computer. I've tried running rkill, then adwkiller, roguekiller then hitman pro, but none of them detected anything (and MWB was useless aswell). This virus has even infected the executable of the program I use to work and I had to reinstall the program, which set me back quite a bit... It's now infecting the exe of all my games! Please help, I can't lose my files... I'm desperate!
  4. Recently, while going about my normal browsing and communicating with a friend through hangouts. Images sent by my friend and profile pictures were crossed out. I attempted uninstalling and reinstalling as this has never happened before but it still happened regardless. I found that it was blocking and element from google itself. I am able to unblock these elements but that does not seem like a proper solution. Any chance somebody could inform me as to why this suddenly changed?
  5. Good morning everyone, I'm new in this forum, I really hope you can help me. Yesterday I've find something strange in the behaviour of the PC: Windows Defender doesn't find any problem but when I open its history it crashes. I've find the name of the maleware before the last crash (Trojan:PowerShell/Mountsi.A!ml). Running MalwareBytes I've found some malewares so I eliminate them but the problem is still there! Thanks.
  6. I'm at my wits end, I downloaded a game trainer from a source I thought was reputable, but after launching it my system went haywire. I had a bunch of malware infect chrome, and even hijack my ethernet port and caused the "unidentified network" thing to happen. I've ran Kaspersky, bitdefender, Malwarebytes, Zemana, and tried reinstalling windows, but nothing seems to work. Zemana and Malwarebytes found a bunch of malware and cleaned it, but it seems to still be hiding in my system, even though all scans show clean... My CPU usage is high (about 30-50% on Ryzen 9 3900x 12 core) when I first open my task manager, but then it drops to 1-2% immediately. I think I might have a bitcoin miner, or worse. More reasons I think I'm still infected are that my games run really poorly, despite having an AMD Radeon RX 5700XT and 32GB of DDR4, and I keep getting blue screens, but they're not normal blue screens. . There's always a pic of a video game screen capture in the lower right hand corner of my screen, some fps shooter game I don't play. Then there's the problem where this thing prevents my pc from shutting down. I have RGB lights that stay on when the pc is on, and after all this, when I normally shut down from the start menu, the pc continues running. I'm guessing it's because the malware bypasses the power off to keep mining or whatever. The PC won't fully shutdown unless I flip the manual switch... I've tried everything I can think of. Please help.
  7. We often recommend Malwarebytes to our customers and I don't recall there being a false positive with GlassWire/Malwarebytes in the past. Unfortunately now we are receiving complaints about a false positive and we need your assistance please. You can download our installer from here https://www.glasswire.com/download/. The false positive screenshot is attached. Thank you for your assistance. -Log Details- Scan Date: 6/11/20 Scan Time: 8:52 AM Log File: 65a7c437-abe2-11ea-a534-201a06b471c5.json -Software Information- Version: 4.1.0.56 Components Version: 1.0.931 Update Package Version: 1.0.25366 License: Premium -System Information- OS: Windows 10 (Build 18362.900) CPU: x64 File System: NTFS User: System -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Scheduler Result: Completed Objects Scanned: 320950 Threats Detected: 4 Threats Quarantined: 0 Time Elapsed: 22 min, 38 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Warn PUM: Warn -Scan Details- Process: 1 Trojan.MalPack, C:\PROGRAM FILES (X86)\GLASSWIRE\GWCTLSRV.EXE, No Action By User, 555, 830500, , , , Module: 1 Trojan.MalPack, C:\PROGRAM FILES (X86)\GLASSWIRE\GWCTLSRV.EXE, No Action By User, 555, 830500, , , , Registry Key: 1 Trojan.MalPack, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\GlassWire, No Action By User, 555, 830500, , , , Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 1 Trojan.MalPack, C:\PROGRAM FILES (X86)\GLASSWIRE\GWCTLSRV.EXE, No Action By User, 555, 830500, 1.0.25366, , ame, Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected)
  8. After launching game it crashed, after I tried to delete the folder it was open in another application. Using Process Explorer I found that it opened a schtask.exe. I looked in Task Scheduler and found a GoogleUpdateTaskMachineUAC that hasn't run yet, but it was linked to a file in Roaming/d_temp/sevices.exe with the game's logo. The game was scanned by ESET nod32 before I ran it. Malwarebytes free didn't detect anything neither did the Rootkit protection or the windows security.
  9. I am using windows 7. Every 2 minutes or so a notification in my lower right corner appeares from mwb saying Website blocked due to trojan. the website is 76236osm1.ru and the file is C:\Windows\SysWOW64\msiexec.exe I belive this is a msiexec trojan but i cannot remove it. malwarebytes doesnt detect it. the ip of the website didnt change yet i am seeing the same one verytime. Help me pls.
  10. So i just scanned a family members laptop with the premium trial and found about 70 detections. However when i hit the quarantine button it said that i needed to get a buisiness license or something along those lines
  11. Some weeks ago I realizad my Malwarebytes date is wrong. On "next scan" it says 01/01/21 and last scan says it was on 31/12/20. In the little icon at the top of the Mac screen says that scans are being done daily but when I check reports I can see that suddenly scheduled scans are not being performed. I deleted the app and downloade it again and I think it's working fine now but I still would like to know why this happened, I am a bit worried. Thanks
  12. I have a couple of PUPs that i want to keep, and it annoys me that they keep coming up in my scans. I want to know how to exclude SOME PUPs from my scans, but i cant figure out how to do that. If you use the "Allow" list, please tell me where to find Registry Keys, and Values in explorer (If thats even possible). IF there is another thread with this information (Specificaly for Malwarebyte 4.1.0) please give me the link Thanks for any help given!
  13. Hi. I was browsing my computer when Windows Explorer suddenly crashed. My discord window was still open and working fine. I tried pressing the windows key and nothing happened. I then tried opening task manager through ctrl+alt+delete, but it wouldn't open. I then tried to open my computer in safe mode with networking, but it will not connect to a network (even ethernet), leaving me unable to sign into my windows account. I tried anyway and was left with a never ending loading screen after putting in my passcode. I grabbed my windows installation disk, a flash drive with Farbar Recovery Scan Tool, opened the bios, ran it through the cmd prompt, and have attached the FRST.txt file to this post. If anyone knows a way to help, I'd sure appreciate it. Thanks! FRST.txt
  14. I was reinstalling Malwarebytes off of the official website, https://www.malwarebytes.com/ And when I downloaded the setup file called "MBSetup.exe" I decided tto run it in virustotal, however quite an uncanny thing came up. Can anyone care to explain why this is, I tested multiple times on the official website this download, so I know it's the real deal one. I even decided to scan an older version of the same downloade setup, the one with a really long name, and it resulted in this, anyone have ANY ideas why this is happening
  15. I was downloading a cracked Minecraft launcher off of Shiginima (which many places say is a safe website) but once I clicked download it didn't even download the launcher and just gave me a bunch of PUPS and PUMS, plus 7 threats. I immediately scanned with Malwarebytes and I promptly quarantined all of which it detected. After a restart I scanned again and it still found 7 PUPS, so I got rid of those too. I am doing a full custom scan now and so far it has had 1 more detection. Now that I look back on this I see I was being very stupid and just shouldn't have trusted the sketchy download. Anyway, the reason I am making this post is so I can make sure there are no keyloggers or anything that could be a potential security breach for the passwords being used on this PC. I'm changing them all anyway on a different computer, but I just want to make sure here. Greatly appreciated for anyone who helps in replies. list.txt list2.txt
  16. hi so a couple of weeks ago i got infected with a malware or virus called online aplication updater and others that caused overheating but i disinfected my device with help of nasdaq but my device was getting normal but instead it started to heat up more every day first it only heat up for opening a big game after the infection for opening zoom or other aplications and then for opening a google tab then for just turning on the device i was told that maybe some files got corrupted so i run mini tool box and after it didnt turn on and after another try it turned on but heat up more . pls help me im not sure what is causing the heat but i think is everything that runs so pls help me im kinda worry about the heat because it may damage my procesor or other components and well my guaranty is about to expire and i cant go out to repair it so i want to fix the heat so nothing gets burnt or else .
  17. Lately i'm getting messages from my Norton antivirus saying that it blocked an attack from "log4.clouduetrika.com" These are the advanced details System Infected: Miner.BitcoinMiner Activity 9 "log4.clouduetricka.com (78.47.121.243, 453)","TCP, Poort 453" The attack resulted from: \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSWOW64\CS-CZ\S-1-5-31\TIWORKER.EXE.
  18. Hi! First of all, sorry for my English! It seems that here are people that are pro in Mac. So, I would like to ask if someone can help me with a problem. I can't use the camera of my MacBook Pro. All the programs I ran which uses the camera says the same thing - There is no camera... I've tried to use the terminal with the commands: sudo killall VDCAssistant sudo killall AppleCameraAssistant Don't work! I've tried to shutdown and restart taping command+Alt+P+R Don't work! I need to do some videoconference meetings ando don't know what to do. Any help? Please!!!
  19. So I am locked in a several day long battle with the adware Vosteran. Hasn't done what all the other articles about it say it does, like changing browser settings or showing intrusive ads. It isnt really doing anything to the pc or chrome, but I'm scared it might be collecting information in the background or might have just not been set off yet. I have reset chrome settings, used HitmanPro, Malwarebytes, RKill, and even wiped the whole PC. I am not really sure what I haven't done yet, and would really appreciate some suggestions.
  20. I have a problem with Amozilla. I have see much problem about this but i don't have fixlist.txt file. I already have Malwarebytes.txt, AdwCleaner[C00].txt, FRST.txt, and Addition.txt: Should I upload AdwCleaner[S00].txt too? FRST.txt Malwarebytes.txt Addition.txt AdwCleaner[C00].txt AdwCleaner[S00].txt
  21. Olá, sempre quando ligo meu Computador e faço uma varredura com ADWCleaner ele encontra um PUP: PUP.Optional.22ChromeEXT Como posso estar removendo ? Help !
  22. Hi! Last week my Bitdefender started to detect a CoinMiner thread. It blocks it and then deletes it every time, but it keeps happening every day when I turn on my computer. I have seen that there are other people in this forum with the same problem but I am not sure how to proceed. I am scared of deleting something that I shouldn't and ruin my PC. Any kind of help would be very much appreciated.
  23. In addition, my computer's overall performance has slowed significantly as well. Opening web pages and applications takes much longer than it usually did. Something even as simple as right-clicking a file will take close to a minute to open the menu. My detection history shows some detections in the past few days, so I am suspecting that that may be the culprit, however my most recent threat scans have shown no threats detected or quarantined. I have attached my FRST.txt, Addition.txt, a screenshot of my threat scan checking for updates, a screenshot of my detection history, and the log of my most recent successful threat scan. Addition.txt FRST.txt log.txt
  24. hello not very familiar with malware and stuff of this sort but can I remove these? # ------------------------------- # Malwarebytes AdwCleaner 8.0.2.0 # ------------------------------- # Build: 01-27-2020 # Database: 2020-01-24.1 (Cloud) # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Scan # ------------------------------- # Start: 02-05-2020 # Duration: 00:00:21 # OS: Windows 10 Pro # Scanned: 34824 # Detected: 4 ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** No malicious folders found. ***** [ Files ] ***** No malicious files found. ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** No malicious tasks found. ***** [ Registry ] ***** PUP.Optional.Legacy HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\dotomi.com PUP.Optional.Legacy HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\firstdata.com PUP.Optional.Legacy HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\dotomi.com PUP.Optional.Legacy HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\firstdata.com ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries found. ***** [ Chromium URLs ] ***** No malicious Chromium URLs found. ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries found. ***** [ Firefox URLs ] ***** No malicious Firefox URLs found. ***** [ Hosts File Entries ] ***** No malicious hosts file entries found. ***** [ Preinstalled Software ] ***** No Preinstalled Software found. ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########
  25. hi can anyone help me i use my phone cellular data and connect it to pc with usb tethering and when i ping google its ping is 60-90ms but when i try to search anything on browser my ping would jump to 2000-3000 then request time out all the time can someone help me fix this
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