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  1. Hi, I have the same issue too! I quarantined the adware and restarted, yet the adware still remains. (adware.elex.shrtcln)
  2. Hi, I have a similar issue, though the malware is in another Chrome file.please help me , i need to keep safe my bitcoin on exchange
  3. Hello, same issue here! Web Data.zip Scan results.txt
  4. During my MalwareBytes Scan, Adware.Elex.Shrtcln keeps showing up as a threat. Every time I quarantine and remove it upon restarting, it keeps returning in a following scan. So I would like some assistance in being able to remove it permanently. Thank you. Threat Summary.txt
  5. I hacked at it for several days and followed these instructions. That being to reset all browsers, set sync and delete the ->google\chrome\default\ files finally malware bytes ran and said that one file was not deleted. If I remember correctly I had seen this before and it had changed names. It was "Preference Saved" or similar but not just plain "Preference." I went to it and deleted it. So far after a full day no problems. It was not "preference" but another preference file. I was surprised that Malwarebytes could not delete it but I could go in and delete it. I think it
  6. Earlier today I saw that when I typed in the searchbar in chrome, google would briefly appear and then would switch to SearchSixty, its a pest of a search engine, I searched my programs, nothing unusual, reset chrome, still pops up, full scanned with avast and malwarebytes, no issues were found, uninstalled and reinstalled chrome, still it pops up every time I use the searchbar, but not if I go to the google homepage, is there something I'm missing to remove it?
  7. Earlier today I did a stupid, and got myself some weird malware that is hijacking my search bar. It calls itself "chromesearch.today" and has made itself my default search engine, and somehow managed to make it unselectable in the chrome settings menu (making it undeletable according to all the basic guides i could find) and also changed my options for all other search engines to only be "edit" or "remove from list", so i can't just make a different one my default. The way it works is that when I type something into my search bar it first opens up a url for about two seconds that looks l
  8. I cant change my chrome search engine it is stuck like this (chromesearch.today): This was my first malware bytes scan,: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 10/18/17 Scan Time: 7:49 PM Log File: 6d5e8022-b467-11e7-93ae-00ff1c35fb5a.json Administrator: Yes -Software Information- Version: 3.2.2.2029 Components Version: 1.0.212 Update Package Version: 1.0.3044 License: Trial -System Information- OS: Windows 10 (Build 14393.1770) CPU: x64 File System: NTFS User: LAPTOP-2ERDB8A5\totom -Scan Summary- Scan Type: Threat Sc
  9. Hello everyone, My mother used my PC while I was travelling and when I came back several unknown programs were installed. I uninstalled every single one I didn't recognize but my Chrome is now behaving weirdly. It sometimes opens random tabs to shady websites when I click any link in trustworthy websites. Also everytime I open a page Malware Bytes gives me a notification that an outbound connection to "ssp.zryydi.com" was blocked. Please help! Danilo Addition.txt FRST.txt malware bytes report.txt
  10. When I start a new tab on my Macbook, the page is headed 'from Doc toPDF'. Ads/links below such as Trip Advisor, Yahoo, Facebook How do I get rid of From Doc to PDF?
  11. As I was browsing on Chrome, the browser froze and eventually stopped up windows entirely (wasnt able to end chromes processes, couldnt even open task manager and ctrl+alt+del would not work)after rebooting the computer I find a large number of urls requested at the same time, maybe seconds apart over and over and I assume this is what cause the hangup Malwarebytes scan has returned nothing. url : http://pc-3hc32.stream/guests/012345678910111213141516171819202122232425262728293031323334353637383940414243444546474849505152535455565758596061626364656667686970717273747576777879808182838
  12. Hi, I purchased Malwarebytes for my mac and it is not finding anything (it did earlier one time) but it does not seem to have fixed the problem. My husband clicked on something he shouldn't have and when ever we open his Chrome it redirects the home page to rack-search.com I have uninstalled all extensions, made sure his home page and search engine are both google. What else can I do. thanks Laura
  13. Sometimes when I type something into my search bar, it will say: search with Yahoo and not google. MY default browser is google and always has been. In chrome settings, I have no malicious or suspicious extensions, but when I go to IObit uninstaller, it says I have an extension called hTab. "A great way to search the web, with Yahoo provided search on your new tab. If I force an uninstall through IOBit uninstaller, it successfully uninstalls, but the second I open up chrome it says that hTab has been installed through a program on my computer and I can either add it to chrome or remove it. If
  14. Hello, thanks for the help you offer. I have this problem that some malware or virus keeps opening Chrome tabs to random websites, Malwarebytes do not find anything, I upload the logs. I had a problem with usb which corrupted the files renaming folder with large weird names, after error check it with Windows 10 option it recover some but most file were lost converting folder into file type. So, I am guessing it is the same malware from the usb that infected my pc. I hope you the info is complete and someone get with the issue. Thanks a lot for the help Addition.txt FRST.txt
  15. Can you tell me why the attached is happening lately when I launch Chrome? Please advise. Thank you Carl
  16. Hi i have a problem i scan my pc and i get this. Reboot my pc scan again and is the same when i open chrome i see https://www.duckduckgo.com pleas help ***** [ Chromium (and derivatives) ] ***** Startpage deleted: https://www.google.com/ Startpage deleted: https://www.google.pl/ Startpage deleted: http://isearch.omiga-plus.com/?type=hp&ts=1405520515&from=smt&uid=ST1000DM003-1CH162_Z1D6BDNPXXXXZ1D6BDNP Startpage deleted: http://www.mysites123.com/?type=hp&ts=1451415561&z=c81e9dc84c4e2f63577e542gaz5wfgczagcw0w8q6g&from=amt&uid=st1000dm003-1ch162_z1d6b
  17. Since MalwareBytes quarantined/removed a load of iobit files, I decided to go ahead and uninstall all iobit programs. But because MalwareBytes has made those files vanish, none of it appears in my list of programs anymore. So I searched for iobit files and deleted all but one, which still won't delete because it keeps telling me it's in use. I planned to try removing that in safe mode next time I reboot. Except after the deletion, though I'm pretty sure I didn't actually have the iobit extension, Chrome stopped opening. It tells me that "safecheckcode64.dll" is missing. I tried reinstalling i
  18. Hi I'm struggling with the remains of malware that have infested my Google Chrome browser. After a solid dose of Malwarebyte and HitManPro Malware Removal, there's still an outstanding issue. Whenever I open a new tab or do a Google search, Malwarebytes blocks a redirect to technologietravassac.com. I tried a rescan in safe mode, but no further malware is detected, and there don't seem to be any suspicious programs in Ccleaners list of installed programs. Any ideas on how I get rid of this last bit of annoyance? Thnx, Slush
  19. I just installed MalwareBytes 3 (still in trial period), and I ran a full scan because I have been seeing a malicious pop-up "partner-net.men" in Chrome. This pop-up is blocked by realtime protection, but does not get detected or cleaned by running a full scan. In addition to a full scan with MalwareBytes 3 I tried the additional steps below: 1. Used adwcleaner_7.0.0.0 2. Used HitmanPro 3. Reset Chrome to default (disables all extensions) None of this seems to work.
  20. Hi Guys, I opened chrome a few mins ago to find that my chrome home page is now attempting to convince me that Wenjiao from China wants to be my girlfriend. I've just run a full scan with malwarebytes, but it didnt solve the issue. Has anyone encountered this one before? I have attached a screenshot of both the issue and the firebug report from inspecting the ad which includes an address to a script that doesn't seem legit : "chrome-extension://bmagokdooijbeehmkpknfglimnifench/googleChrome.js" Needless to say this does not show in my list of installed extensions. Any ideas
  21. When I install Malwarebytes premium it will eventually cause chrome to hang (apparently). Other programs continue to function but chrome becomes unresponsive. Has anybody else seen this behavior? The only cure I have found is to uninstall MBAM. Sophos is also running and is reporting no problems. Windows Defender is also happy with my config.
  22. This could be a hijacked browser, I'm not sure but in this picture there are some links that send into browsers like "wow.com" and other suspicious websites. While I was typing this I just realize when I clicked on those few links it kept showing me this These pictures are what's going on It's not natural to have links above images because I thought this was a new update or something but when I looked on my brothers computer it doesn't show links above images for him. So idk what's going on. So can you help me out to remove it and how it's happening?
  23. My PC is infected by a virus, i scanned with malwarebytes, adwcleaner, JRT and Sophos, but the publicity is in Chrome again and again. Please Help!
  24. I have Win 7 Home Premium on my Dell PC; MB3 conflicts withNortonSecurity causing me to lose internet access. I use Google Chrome for browsing., and that is when I lose connection. What can I do? If I run MB without the "Firewall," then I do not lose connection.
  25. I have adware in my browsers that adwcleaner, malwarebytes and hitman pro are unable to clean. I have deleted cookies. I did not find any extensions or new program files. Malwarebytes is able to block popus from opening though. Please help. I cannot format my PC at this time as too time sensitive work. I have attached the files. Thanks so much. FRST.txt Addition.txt
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