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  1. I am using Malwarebytes on a test machine in my office. My company content filtering is block the ability of Malwarebytes from getting updates. What IP's or websites do I need to unblock to get the updates?
  2. Malwarebytes is blocking the domain itfactory.ca but we cannot find why, any help is appreciated! Protection Log: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 8/14/17 Protection Event Time: 12:17 PM Log File: Administrator: Yes -Software Information- Version: Components Version: 1.0.160 Update Package Version: 1.0.2584 License: Premium -System Information- OS: Windows 10 (Build 15063.483) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1]
  3. a couple of months ago a site I used weekly was suddenly blocked: www[.]hintwater.com. Then last Monday a site I used daily started getting blocked--not the root site www[.]mypoints.com, but any survey I took ends up going to www[.]swagbucks.com (they bought mypoints a while ago). So I might get through a whole survey, but to get the points, it goes to swagbucks before going back to mypoints. Thanks
  4. Hi , few months ago I was experimenting with 000webhost free service to make a wordpress website Site is a personal portfolio At some point Facebook also blocked me but I made them a ticket and its removed now. I am suspecting Malwarebytes blocked me cause at some point I messed up with http or https Anyway its fine now , you can check it. thanks
  5. Hi Guys, The website i created two weeks ago (http://virusmalwaretips.com) is blocked by Malwarebytes. I can assure you there is no malware or whatsoever on the website. It's just an informative website about viruses, malware, spyware and what you can do about it. Yes i also mentioned Malwarebytes as a really great tool to remove malware! Could you please unblock my website? Thanks!
  6. Whenever I try to start a microsoft 2013 office product, MWB blocks it. It happens repeatedly and with any product I attempt to use. Screenshot attached: This started yesterday. To get around it, I disabled MWB. I hope I followed these instructions properly. Thanks so much for your help. mb-check-results.zip FRST.txt Addition.txt
  7. Unable to install Malwarebytes, its blocked by windows See Image: UAC has blocked Malwarebytes from installing
  8. Hello I have windows laptop. When i search for something in my browser (Google Chrome), I get this message: Your internet access is blocked Firewall or antivirus software may have blocked the connection My malewarebytes premium trial just got finished a month ago, and now my avast has too... I am writing this from my chromebook, because I can't get here on my laptop. I got a little 16 gb usb memory stick that I can use if I get sent any programs. YouTube works... Any help would be appreciated. TheOst
  9. Hello.. these following sites: https://up.top4top.net/ https://top4top.net/ are for a popular file uploading service in the middle east.. would you please find a solution instead of blocking them completely and asking users to exclude them(which is risky)? or is it truly harmful and we should advise against using it? Thanks for reading and your help in-advanced..
  10. The website http:// www. Smarturl. it is being blocked entirely. (I put spaces in between so it won't link). I use this website to make my links accessible to people from multiple countries, and now it's being blocked by your service for those who have malwarebytes. Except, smarturl is just a referral service. They themselves are not malicious and don't host anything. They are just a link shortener. So why this is being blocked is beyond me and it is definitely hurting my business, as people buy my stuff using those links, and now they can't access them anymore if they have malwareby
  11. MalwareBytes Versions: 3.0.6, 3.1.2 Date: 06/16/2017 There is a MAJOR problem with a recent MalwareBytes database release (06/16/2017). RE: Web Protection blocking legitimate domains. Re: Domain Suffix: “ddns.net” I have several hundred machines that can no longer access any “ddns.net” suffix domains. The service “WWW.NoIp.Com” provides a tool for dynamic domains to be redirected. As of this past Friday (06/16/17), I began receiving phone calls from clients that can no longer reach their domains. Example: “TestDomain.ddns
  12. Hi all ^^ Here is my problem. I suddenly, and for no reason, lost some fps on my games. So I searched up on internet what is possibly causing this fps loss and found a topic talking about some malawqare infection. So I tried to install malawarebyte BUT i keep getting the message "the publisher certificate is not valid". So i tried downloading it on internet explorer wich gave me the same error but this time it was a windows 10 message. So i searched up a bit and ran mbar as told in many topics. When it finished it told me "scan complete no malaware found". I'm actually stuck here. What sh
  13. Recently I made a stupid mistake and it resulted in my computer being infected by some malware/virus that has planted down some bitcoin miners. Playing video games was impossible because of drastic frame drops and using an virus scanner (I forgot how it was called because it was late at night and I was tired) it mentioned the name "bitcoinminer" or similar. Anyways, I managed to remove these miners to some extend, I can only guess, but one big problem hasn't been solved yet. This virus has somehow modified the administrator and blocked many popular anti-virus softwares or tools from lauch
  14. Hi all. My computer is losing space from a virus and I need help cleaning it. I installed a few programs including aswmbr, FRST, JRT, Malwarebytes, adwcleaner, and securitycheck. I ran aswmbr and found an infected file. I'll attach my aswmbr scan below. Thanks. aswMBR.txt
  15. Today a notification keeps appearing relentlessly and will not close when I press the Close button. The notification is as the attached screenshot. Is this malware related?
  16. Softwareclub.com is being blocked by Malwarebytes. An interesting thing is their current home page is a plug for Malwarebytes. Why is this site being blocked?
  17. Hello, I'm a premium user of Malwarebytes and I love the protection, I think it's well worth the price. I haven't had any issues at all with it and I've seen it work in real time and think it's great! However, I just bought Watch_Dogs 2 from Steam and have been playing it for a few hours and have noticed something I've never seen before as a popup. I'm not sure if it's related to the game or not. I don't think it is because I have been playing for hours and it JUST happened. Also, I don't do multiplayer (it's not my cup of tea). This is quite ironic, considering the game I'm playi
  18. So I was watching something on 123movies (now gomovies.to), which is a streaming site. They route videos through other servers and it was working fine today, but then Malwarebytes suddenly decides to block it. I tried adding the site to the exceptions and I tried adding the IP address too. Nothing is working. I want to know if there is a way to reverse the changes made. Otherwise, I am honestly just going to remove malwarebytes from my computer. It already seems to me that the program is faulty and identifies false positives fa too readily, without even given em a choice before it blocks somet
  19. I'm have noticed in the last day or so that MB is blocking access to ipecho.net. The log follows: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 5/2/17 Protection Event Time: 2:18 PM Logfile: Administrator: Yes -Software Information- Version: Components Version: 1.0.103 Update Package Version: 1.0.1853 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data-
  20. This one really had me tearing my hair out..... Subsequent to an MB automatic update, two older PC's in the same office, both running Windows 10 32-bit with latest MS patches, began to experience issues with loading the latest versions of Chrome and Firefox. In the case of Chrome, it would display boxes for a few different extensions saying they had "crashed." These extensions included Adobe Acrobat and Google Hangouts. I searched the Google forums, and nothing they suggested worked. Then someone suggested Norton AV could be causing the problem. But that wasn't it. It was Malwarebyte
  21. Hello, new to the site and the program. Currently running on a trial version, though really pleased by the program thus far. Anyway, today just past I noticed Malwarebytes was informing me about an ip address getting blocked making both inbound & outbound connections. I checked the logs, it had been doing so since 12:00 am, so far about 50 times, maybe more. at times when I noticed, I tried turning off my browser, and all programs that communicate with the internet, but they continued, so I unplugged my ethernet cable, which stopped it. When I plugged it back in about, it started agai
  22. MBAM is blocking my VPN,Private Internet Access. Is there a way to create an exception for this program? Thanks
  23. Hi support team, My site was last hacked and malware code have been injected and i have resolved it one by one from different hosts. only one site that list as malware is Malwarebytes hpHosts. Here is my site gurkhaadventures.com thank you
  24. Malwarebytes is blocking a shared server that I host websites on. I am aware that this server host many other customers. It has been blocked for months now by Malwarebytes. I have exhausted all efforts with Arivxe support staff to remedy this by contacting you about it. Please remove the following IP and shared host from your blockage list: IP: Shared hostname: dallas163.arvixeshared.com SNAPSHOTS: hXXps://www.mediafire.com/folder/5bjhx3g63bblx/Arvixe The snapshot shows Firefox & Malwarebytes at the same time. If you see a serious problem with t
  25. Hi all, I'm currently using Malwarebytes 3.0 premium trial and for the past few days I've been getting a notification each time I boot up my PC and launch Chrome saying an outgoing connection (usually to bleutrack.com) was blocked. I've sent a support ticket and have been in contact with them for a few days and they told me to scan using FRST, adwcleaner, JRT, HitmanPro, adware removal tool by TSA, and several other programs, but I still haven't been able to find anything. What can I do now?
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