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  1. Hi Team, Hope this finds you well. I am struggling with a virus: ”PUP.Optional.Legacy”. Initially, this virus was showing up in my malware scan. I ran through a few procedures, and now it doesn't. However, it is still showing up in my adware scan. I keep going through "clean & repair," but it does not remove the PUP. I've attached my scan logs for your review. Can you please assist with the next steps?? Kindest, Maurice AdwCleaner[S02].txt Malware scan report.txt FRST.txt Addition.txt
  2. I have ADS X malware installed, and unable to delete it. Each time I search for anything I get several extra responses at the top of the result lists, and a small almost imperceprtible "ADS X" text at the right where I can close that irrelevant results, but still the listing has several bad responses. MALWAREBYTES was unable to remove that ADS X , Malwarebytes is not aware of it existence. REIMAGE CLEANER detects the malware but I don't want to pay them for the removal. Why Malwarebytes is not detecting it but others do? ....
  3. So, repeated scans with Malwarebyte always return adware.ghokswa. Chrome browser indicates its out of date and will not update. Following the trails, Registry entries for Ghokswa, many. So heeding the warnings not to follow instructions in other threads posting here for assistance. Standing by for instructions to proceed. Best Regards NLS100
  4. Hello, My pc apparently has been infected with annoying adware. When I start up my PC, a CMD window flashes, then chrome starts up with an ad page called www.dipladoks.org I ran Malwarebytes, Windows Defender, even in safe mode. I cleaned up my chrome settings, and checked my PC using chrome, yet nothing seems to work
  5. Hi, i need help and i hope that someone here can help me, im currently infested by a virus or malware that keeps on coming back, it never stop it always install itself and it has the capability to 1. read phone status and identity 2. location 3. modify/delete contents 4. find accounts on device 5. download files WITHOUT notification 6.retrieve running app and run at startup 7. draw over other apps 8. read sync settings it looks very dangerous it could steal info from my phone, based on my research those who are infected by this app also receives msgs with links and it seem
  6. My mother recently informed me of invasive pop-ups on her computer, and having had previous experience with Conduit malware, my heart sank :( Sure enough, she somehow downloaded malware, showing up as "Microsoft Office 365 - en-us" from "Microsoft Corporation", "version 16.0.10730.20102". I've run Malwarebytes, HItmanpro, and have Revo uninstaller at the ready, but have not found a site that can tell me how to remove it all, and it's been years since I had Conduit, so my memory's a little fuzzy. The Malwarebytes report is attached below- Please HELP!! malware1.txt
  7. I have a Big Fish game, Mind Snares-Alice's Journey & AdwCleaner states it contains a pup - adware heuristic, I think this is a false positive. Can you double check it? I have excluded it for now. Thanks,
  8. Dear Malwarebytes Forum, I have found a few topics of discussion in this forum which share my same problem. However, it seems the fix needs to be dealt on an individual basis, so I opened this new Topic. In synthesis, I got infected by the PUP.Optional.Legacy adWare. The only program able to detect it seems to be AdwCleaner. However, even after deleting it, it eventually comes back. I downloaded FRST but it is never able to detect the adware. I attach log files for AdwCleaner and FRST. I currently just finished using AdwCleaner to delete the adware. Now both Adwcleaner and FRST
  9. Hey guys, I need help removing what I think is an SvcHost virus. I recently started having adware tabs pop up on my PC and then after searching for solutions found that whenever I opened a Malwarebytes (or similar website) page, my browser would immediately crash. This happens in Chrome, IE, and Tor. I found this thread which seems to be a very similar virus and after reading a few others, I downloaded MalwareBytes, Rkill, adwcleaner, FRST64, tdsskiller, and aswMBR. (I'm typing this on my other PC btw. Downloaded the files on it and emailed them in a .RAR to my desktop.) This lead to
  10. So a few days ago I got a new phone and downloaded an image off of Google images and ever since then adverts and pop-ups would cover up my entire screen, so I went and downloaded malwarebytes in hopes of getting rid of the problem and I've scanned my phone multiple times and it said that there was no malware found and so I decided to come here in search of an answere.
  11. Hi! After a stupid mistake my laptop is infected by some freaky pop-ups and other hijacking shite: I've tried to fix it by myself, but still have these issuues... Any idea how to resolve it? Hanx!
  12. hi guys i cant seen to remove this adware from my computer.I deleted both using malwarebyte and Manually but still it pop out each time is scan under memory section can anyone fix it ? i tried restarting still the same.Although i dont have and ad pop out of no where but still hate to see that thing any help will be great thx update: weirdly if i deleted the preference file by my self while chrome running the threat stop appearing however if i relaunch chrome again the problem persist
  13. Hello. I Am Having Some Trouble Getting Rid Of This No Good Adware Pokki Start Menu.When I Downloaded The Pokki Start Menu I Thought It Was SafeWhen I Looked Up Pokki The Google Results Showed How To Delete Pokki Virus I Took Action And Downloaded Adwcleaner It Found It I Scanned 4 Times Then adwcleaner dissappred right out of the blue with out permission I clicked the windows button and I saw Start Menu And I learned the virus was still there I went to task manager no results of pooki I went to files to open up adwcleaner than it closedthere is no more Pooki but the start menu is still there
  14. BTW its my FIRST TIME here....... I'm having a problem with the proxy server being set to 127.0.0.1 7272 and adware on my browser. I have used malwarebytes adware and still its not fixed so i need help. Addition.txt FRST.txt
  15. Hi all, I noticed some ads opening in new tabs. Per usual when this happens, I ran MalwareBytes and AdwCleaner. This time though, they keep coming back. I've checked to make sure my Google Chrome doesn't have any wonky extensions installed anymore (it did initially, but after I removed it, it hasn't returned). Still, the ads are still there. What now?
  16. My Windows 10 computer was slowed to a crawl with disk usage at 99% to 100%. Removing cookies from adroll.com, adrol.com, s.adrol.com and other versions of (x).adrol.com my disk usage went to 2% and excursions to 80 and 90%. adroll.com is searchable in Google but adrol.com or any version of it is not. Can these sites be classified as malicious?
  17. Hello today i just got a website blocked for adware From: crossout.net IP 185.11.75.50 steamwebhelper.rar
  18. Hi! I just did a scan with AdwCleaner 7,1,1and it found these two objects, what is it and what should i do? # ------------------------------- # Malwarebytes AdwCleaner 7.1.1.0 # ------------------------------- # Build: 04-27-2018 # Database: 2018-04-30.1 # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Scan # ------------------------------- # Start: 05-01-2018 # Duration: 00:00:07 # OS: Windows 7 Professional # Scanned: 40814 # Detected: 2 ***** [ Services ] ***** No malicious services fo
  19. Hello, So ive been furiously researching and trying to get rid of some malware (Ad by Advertise) i noticed on my Mac and I can't get rid of it. I downloaded malwarebytes and got zero hits at all. downloaded another program Antivirus Zap from app store and it found 3 items, deleted them all, and adware still there. I then noticed that if I opened chrome on a different chrome user account i had no adware at all and i was fine. I tested this further and opened a fresh windows server and downloaded chrome and then signed into my chrome account and WALA got adware. So basically I know for a fact 10
  20. First off, some background- I started this topic as i have been running into issues over the last few days. It started when a virus embedded in the most recent version of Display Driver Uninstaller (DDU) was downloaded to my Computer (Windows 10 x64- running only Defender and free version of malwarebytes, at this point in time). I tried to move file to desktop- took a minute (hmm). Then decided to Place in my Extra Apps folder (w/ MWB, + couple others). Got locked on transfer screen (hmmmm), Tried to move to Recycle Bin, same thing. went to to file location, finally got it to move into recycle
  21. My computer has been infected with something and I've tried every possible solution but still couldn't remove it. After downloading something off kickasstorrent, I opened an .exe file which immediately lead to a bunch of programs installing themselves onto my computer, as well as a bunch of internet shortcuts/redirects appearing on my desktop. The first thing I did was delete the internet shortcut from my desktop. Next I ran a scan with malwarebytes, then hitmanpro, then adwcleaner(in safe mode). This remove most of the stuff but obviously not all of it. This is where the tricky
  22. Over the last seven years, AdwCleaner has grown to become one of the de facto standards for adware and PUP remediation. Thank you for helping us making that happen! With adware and PUPs becoming increasingly annoying and aggressive, we wanted to make sure you had a version of AdwCleaner that keeps up. Over the last few months, we've been working side-by-side with many of our users and, with their input, reviewed every aspect. Since day one, the core of what makes up AdwCleaner is being fast, efficient and easy to use. With these as our guiding principles, we set out to modernize the
  23. Hi, After installing uTorrent, I noticed a new Login Item alongside uTorrent itself called "runchmm" (which is in ~/Library/Application Support/runchmm). I have no idea what this actually does, but I have managed to narrow it down to a step in the Installer I missed that offers to install something called "Search Offer". I noticed that Chromium Browser has been installed and also when I start Google Chrome, it warns me that a new Search Engine has been installed. Safari seems unaffected. So, I have lots of questions: How worried should I be? Do I need to reformat my hard dri
  24. I always see kuwodata please help to remove this from scanning, because i scanned 30 times and i always see kuwo data quarantined
  25. Hello, I am having an issue with my computer. Yontoo, identified as adware, continues to infect my pc. I use malwarebytes to scan and quarantine my pc multiple times a day to keep it running smoothly. I was wondering if there was a way to stop it from coming back. I have linked Farbar FRST and Addition in this message. Thank you for your time, FRST.txt Addition.txt
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