basezen

Never mind, this is redundant: I do a lot of remote support for my clients! Why this is so hard to find I don't know.

After an other success install of the latest MalwareBytes 3.x on Mac OS High Sierra (latest updates, 10.13), I am instructed to click "Allow" in Settings -> Privacy & Security -> General tab. On that screen it says (roughly) "Malwarebytes System Extension has been blocked. Click Allow" and I do, but that does absolutely nothing. I checked the underlying kernel extension database and indeed the com.malwarebytes.rtprotection kernel extension remains blocked sqlite3 /private/var/db/SystemPolicyConfiguration/KextPolicy '.dump kext_policy' CREATE TABLE kext_policy ( team_id TEXT, bundle_id TEXT, allowed BOOLEAN, developer_name TEXT, …); The 3rd field in that table shows as 0 (blocked) for MalwareBytes while 1 (allowed) for all the other extensions already installed. Rebooting does not solve it. Otherwise MWB can run a manual scan. syslog shows no error messages relating to this. There's a lot of (highly charged) discussion about this, e.g.: https://forums.developer.apple.com/thread/79172 but nothing to resolve this particular issue. What to do?

Hello all, first post. I just installed Malwarebytes, latest, paid version, fully updated with definitions, all options were left to default values, on a client's computer. I cannot run a scan and get the debug log because this was detected during real-time protection and I am unable to use this client's computer as a "laboratory" in any case. The error is straightforward such that I think this is enough. An internal Dell A940 printer executable is misidentified. I had to click 'Ignore' twice. 22:04:15 Nancy MESSAGE IP Protection started successfully 22:08:10 Nancy DETECTION C:\WINDOWS\System32\spool\DRIVERS\W32X86\dell_a9405c33\DLBAJSWX.EXE Trojan.Downloader ALLOW 22:08:10 Nancy DETECTION C:\WINDOWS\System32\spool\DRIVERS\W32X86\dell_a9405c33\DLBAJSWX.EXE Trojan.Downloader ALLOW 22:08:17 Nancy DETECTION C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBAJSWX.EXE Trojan.Downloader ALLOW 22:08:17 Nancy DETECTION C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBAJSWX.EXE Trojan.Downloader ALLOW 22:09:07 Nancy DETECTION C:\WINDOWS\system32\SPOOL\DRIVERS\W32X86\3\DLBAJSWX.EXE Trojan.Downloader ALLOW 22:09:07 Nancy DETECTION C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\DLBAJSWX.EXE Trojan.Downloader ALLOW 22:14:19 Nancy DETECTION C:\WINDOWS\system32\SPOOL\DRIVERS\W32X86\3\DLBAJSWX.EXE Trojan.Downloader ALLOW 22:14:19 Nancy DETECTION C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\DLBAJSWX.EXE Trojan.Downloader ALLOW