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whatmeworry?

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  1. Thanks very much, Porthos, for your very prompt and helpful reply. I've now turned off the setting you highlighted. Is that all I need to do? When I looked at Security Providers, it said MB Antivirus is turned on, and Windows Firewall is turned on, but it claimed that Web Protection has no providers. ???
  2. I just updated MB. As always, I got a popup telling me that both MB and Windows Defender were off. I have always been under the impression that once the MB update finishes, both it and Windows Defender will be on. However, apparently Windows Defender is not on, and I can't get it to turn on. All I can do is have it run an occasional scan, which I don't think is what I want. How can I have both MB and WD protecting my system?
  3. Terrific! I can confirm that my latest scan did not detect them. Thanks VERY much!
  4. Thanks for your response. I've now zipped the setup file and have attached it here. LAUNCHBARCOMMANDERSETUP1_154_02.zip
  5. I have used a program called LaunchBarCommander for many years. Its most recent set-up file has been on my computer for three years, and Malwarebytes has never flagged it until today. My guess is that it is a false positive. It is an .exe file, so apparently I can't just attach it to this message. A second file, tempstore.zip, was also flagged today (though it too has been on my computer for years), probably because it includes the LaunchBarCommander set-up file. However, since .zip files are accepted, I have attached it here. If you want me to send you the .exe file separately, please let me know how to do this. tempstore.zip
  6. Thanks very much, AdvancedSetup, for your advice. But as you say, it's my call, and I'm sorely tempted to leave well enough alone. Again, many thanks.
  7. Thanks very much for your prompt reply. I want to continue to use the version of Java that Pimlical uses. I'm still somewhat mystified about why I should implement this "fix." My computer is working well, I have no complaints. I'm reluctant to wipe out my cookies and many file caches when the computer seems to be working fine.
  8. Hi AdvancedSetup, Thank you for your advice. However, I do not want to uninstall either of the programs you mentioned. I definitely do not want to uninstall Java, since I need it for Pimlical, the calendar I have used for years on my computer, my tablet, and my phone. As for CCleaner, I know that some parts of it can cause problems, but I use it only occasionally to clear out files I no longer need or want. I have never had a problem with it. It may be that if I do not uninstall these programs, I won't be able to follow your other instructions, I'm not sure. Even if that's not the case, I don't want to proceed until I understand what the problems are that you are trying to help me cure. I haven't had any complaint except for the "Unable to connect the service," which has now been cured.
  9. Porthos, while I'm waiting for AdvancedSetup to get back to me, I thought I'd mention that after uninstalling and reinstalling MB, I did a scan without searching for rootkits. It took 48 minutes, noticeably less than I'd been experiencing in the last few months. So later the same day, I did another scan, this time with searching for rootkits implemented. The scan took an hour and 2 minutes. It also scanned almost 2300 more files (that was the number it almost always scanned). So today I ran a scan without rootkits, and this time it took only 43 minutes, again with about 2300 fewer files scanned. 43 minutes is considerably less time than I'd seen in months. So I've decided to do as you suggested and NOT have MB routinely scan for rootkits. Again, MANY thanks!
  10. Hi AdvancedSetup, I've attached the logfiles you asked for. I'll be interested to know what you find. mbst-grab-results.zip
  11. Well, I've now used the MB support tool to uninstall and reinstall MB. At first, I was told that the program still couldn't connect the Service. I even took a screenshot and copied it below. But then suddenly MB popped up on my screen, and the "Malwarebytes is up to date" message appeared. Huh? But it does seem to be working again. I guess I now have to configure MB, since the version on my screen is MB Free 4.5.6, whereas I have a lifetime premium subscription. I am worried that NONE of the settings I had will be present, including which programs and files to whitelist. Oh well.... I'm MUCH relieved that the program is now working! MANY MANY THANKS, Porthos, for all your help and your patience!
  12. The scans are manual, so that I can run them when it's convenient for me. And you're right, the drive is definitely not an SSD. 😉
  13. Two more things: I just took a look at Task Manager, and I see that pia-service.exe is listed. I'm not sure whether that means that the PIA-VPN itself is on or just this file, but I thought I should mention it. I haven't used the VPN in a while. Also, in about 45 minutes, I have to use my computer for a meeting. I think I should probably wait until the meeting is over before going through the uninstall/reinstall/clean process. I wouldn't want to interrupt it.
  14. Before I do what you've said, I want to reply to part of your message. I know that people are often told not to have MB check for rootkits. However, several times I have watched MB as it goes through its checklist, and checking for rootkits takes it less than a minute, often only 30 or so seconds. Saving a minute or two is not what I'm concerned about. My daily scans, which are only threat scans, never full scans, have been taking me between 55 minutes (on a good day) to a little over an hour. They used to take MUCH less than that. I realize that I have an old computer, but still.... Anyway, that's why I don't see the point of objuecting to MB spending a minute checking for rootkits.
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