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Lidarose

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  1. Thanks, but it just stopped, at least on my WIN 7 machine, as suddenly as it started! Will get in touch if it returns... Lida ?
  2. Please let me know if it's necessary for me to download the "support tool" for this query, or if anyone in this forum knows the fix off the top of their head... Lida ?
  3. Malwarebytes 3.5.1 "Premium Trial" version's Program Files window keeps opening in Windows Explorer when I boot up the computer (PC). I'm running WIN 7 PRO, SP 1, and wondering why this is occuring. It's also occurring on my WIN XP PRO laptop, exactly in the same way, only I'm running the free version on my laptop! Is anyone having the same problem and is there a fix for it??? Also, I have Malwarebytes set NOT to start with Windows on both my laptop and my PC! ? Thanx, Lida
  4. Forgot tell you, I'm using WIN 7, SP 1, fwiw...and the free version of MBAE! Lida
  5. All of a sudden I've received the following error message in the MBAE log: "The VB scripting engine has been blocked from loading in the browser." It's there twice, once on December 24, 2017 and once on March 9, 2018! Does anyone know what this signifies, and if the program's still operating??? Thanx, Lida
  6. I've done that, the two I mentioned are already in McAfee's internet permissions! I'm off to bed now too! You're a night-owl like me!!! ;-) Lida
  7. You posted a list of exclusions to be added to the Malwarebytes "Exclusion List". How do I know if I need to add any of these to it? I'm running McAfee Total Protection's complete paid program, their firewall, etc. and have already added 2 of their files to the exclusion list i.e., C:\Program Files\McAfee and C:\Program files\McAfee.com, which I've always had to add in order to keep McAfee from interfering with Malwarebytes' running. Also, 2 Malwarebytes are added to the McAfee Firewall's list of accessible programs. I've no idea what those others you've listed are?! Lida
  8. Sorry, when I checked it out, there was too much personal info on my desktop to show it on a public forum. But - it's short and in its title bar it states: "Malwarebytes Clean-Up Utility" and the rest of it is, ""Please locate the mb-clean-results.txt file on your desktop and attach it to your support request for further assistance" OK box, which I clicked on!
  9. You posted a list of exclusions to be added to the Malwarebytes "Exclusion List". How do I know if I need to add any of these to it? I'm running McAfee Total Protection's complete paid program, their firewall, etc. and have already added 2 of their files to the exclusion list i.e., C:\Program Files\McAfee and C:\Program files\McAfee.com, which I've always had to add in order to keep McAfee from interfering with Malwarebytes' running. Also, 2 Malwarebytes are added to the McAfee Firewall's list of accessible programs. I've no idea what those others you've listed are?! Lida
  10. Okay, I won't, but not sure how to stop this message from appearing! Hope it quits by itself soon... Many thanks again, Porthos, for your valuable help in clearing this up! <3 Lida
  11. It installed this time, and I can't thank you enough! However, directly BEFORE it installed, I got the following error message: "Please locate the mb-clean-results.txt file on your desktop and attach it to your support request for further assistance" OK box, which I clicked on! What does this mean, and is there something more I should do??? What support request and where??? I keep receiving this message and don't know what to do about it! Lida
  12. I tried this already and it didn't work! I'm so sad...I think I'm going to lose this program....... I tried the MB Clean tool and the new 3.3.2.2029 version wouldn't install, just kept looping.... Then I tried your earlier version 3.3.1 and had the same problem! Sadly, Lida
  13. I upgraded my free Malwarebytes 2.0 (something) to 3.2.2.2029 recently, and was offered a trial version which I accepted. Then after the trial version expired, I tried to reinstall my earlier version of Malwarebytes that worked with my stand-alone version of Malwarebytes Anti-Exploit. When I tried to uninstall the 3.2.2.2029 version I got this error message: "Files\Malwarebytes\Anti-Malware\unins000.msg", and the program refuses to uninstall. I've tried doing 2 system restores to get that uninstall file back to no avail. Now the program refuses to open, and I even tried installing an earlier version of it, also to no avail. How to get this unins000.msg file to get the program up and running again? It's still installed on my PC, according to Add/Remove programs, and is in Program files. Also trield Malwarebytes uninstall utility which didn't work either! I need help from someone knowledgeable in order to get this version up and running again so I can order the Premium Version after running the trial in order to keep the Anti-Exploit part of the update. Running WIN 7 PRO, SP 1 Anybody........(?)
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