new to the forum. my daughter brought me her laptop a few nights ago and said the google search wouldn't work. i tried a few things and ended up on a page that looked like a cheap version of google; findgala.com. i have spent the last 3 nights trying different removal programs but none worked. the laptop works basically fine (including internet) but google and yahoo search engines won't work. also, i am getting messages that the hp assistant can't connect. the machine is an hp laptop with windows 7. it has norton sercurity suite (compliments of comcast) and now malwarebytes, javara, and regsearch installed. i head read many articles on removal but they seem to be a little different for each machine. i have beginner to intermediate skills on a computer. any help is greatly appreciated!