Hello, I have (for a few years) used the game site big fish games. And all of a sudden about 2 months ago I can no longer install the games onto my pc I receive a message that is asking for a name and password. the message is coming from my computer not from the big fish game site. I have attached a screenshot so that you can see exactly what I keep getting. I do not have any passwords or anything set up on my pc. I have run your malware software ( it found 2 items from game vance) I removed them successfully. And my anti virus software (Avira) didn't find anything. So I don't know why this is happening. Any and all help would be greatly appreciated. here are my system specifications: Windows Vista Home service pack 2 2.00 GB To help keep my computer clean I use Avira Malwarebytes and I also run ATF cleaner frequently If there is anymore info you might need please ask. I'm not sure what else would be helpful.