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f8hopelove

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Everything posted by f8hopelove

  1. I'm sorry, I meant uninstall for the firefox.... That I uninstalled it today.
  2. Hello, I am posting because I am having issues with my laptop being extremely slow, just in the past couple of months or so. It started with a firefox update that never worked. I can't remember if something interrupted it but after that firefox no longer worked. Instead of installing I just stopped using it. But today I did install it. In the past month, IE starting becoming very slow, and I started noticing that windows update kept requesting to update and I would try to but they wouldn't go through and even if it is successful it keep asking me to install 2 important updates. I did an internet search today to trouble shoot it, and it took me to some "fake windows update" and other windows update virus information. It mentioned being spread through firefox, which made me think back to that bad update that never worked. I have a newer hp pavillion laptop, about 4 yrs old. I use cable wireless internet, and I have norton 360 antivirus subscription.... I ran the full antivirus scan and nothing but a low risk cookie showed up. I didn't want to install hijack this or anything else until I am sure something won't be affected as I am having major issues when I try to download a program... being that it either slows down or doesn't install. I did what I could do as far as basic cleaning up files and defragmeting. Thank you for your time.
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