chazy91

I found the Windows Home Security 2012 application on my laptop; popups appeared stating that the computer is infected (A scan was the first thing to pop up when booting the laptop). I did some research on this and learned that it's a fake security application, and I'd need to download Malwarebytes and tdsskiller to clear it. I downloaded the applications in safe mode and ran a few scans; although nothing appeared with the tdsskiller, Malwarebytes found several infected registry keys and infected files. All items have been quarantined and deleted. The popups/scans have stopped, but it won't allow me to open applications. It asks me what program I want to use to open the file.(exe) In some cases it says that the applications haven't been found (eg. all of the options in the control panel). It won't even allow me to open the regedit? I have been running scans with Malwarebytes, and it picks something up everytime. In the first scan, it picked up 6/7 items, and everytime I scan now, it picks up at least 2 items. In the last scan I found: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (Adware.MyWebSearch) HKEY_CLASSES_ROOT\.exe\shell\open\command\(default) (Hijack.ExeFile) ---- This one I have seen more than once. What does this mean? Is there any way I can clear everything out properly?? I hope someone can help me. Kind regards, Chazy91

Thank you skilz853 and Firefox. I'll start a topic in the other forum!...

I found the Windows Home Security 2012 application on my laptop; popups appeared stating that the computer is infected (A scan was the first thing to pop up when booting the laptop). I did some research on this and learned that it's a fake security application, and I'd need to download Malwarebytes and tdsskiller to clear it. I downloaded the applications in safe mode and ran a few scans; although nothing appeared with the tdsskiller, Malwarebytes found several infected registry entries, and one infected file. All items have been quarantined and deleted. The popups/scans have stopped, but it won't allow me to open applications. It asks me what program I want to use to open the file.(exe) In some cases it says that the applications haven't been found (eg. all of the options in the control panel). What do I do now? Kind regards, Charlotte.