bobrcobb

Sorry for the delay in response. The automatic updates fix worked. As for the other "virus" file, during tht attempt to locate where the file was I found it was in Internet explorer temp file, and was easily deleted. Thank you very much for your help.

I followed your directions and have exe associations back. Thank you very much. There are two more things still going on... 1. I cannot get automatic updates to run,even when I go into control panel/system folder. it says au is already on. I tried turning it off and back on, and rebooting. 2.The trial version of Prevx 3.0 (scan only) says that reader.d58dc(1).exe is a "high risk cloaked malware", but MBAM , Spybot and Microsoft security essentials do not even show it as a threat. Is this a false positive? Is it possible that Prevx is just trying to get me to purchase their removal package? mbam-log-2011-06-19 (09-37-23).txt

I am having problems with a virus. After I ran MBAM and removed items found and rebooted, All my programs/files will not open when computer is booted normally. Firewall and virus software (Microsoft security essentials) have been disabled. I am able to run computer in safe mode, but cannot get Avira to load. A trial version of Previx says there is a trojan called reader.d58dc(1).exe on my computer. Also, MS Essentials found and removed exploit:js/multi.dm . Also note: the attached MBAM logs for 6/6/2011 are from a previous successful cleanup of a virus, but may be useful if the cleanup didnt really get rid of original virus. All scans were done in safe mode. I couldnt seem to get GMER to provide a "save" button when scan was finished to get the "ark" file, but I did get results copy/pasted. attach.zip dds.txt mbam-log-2011-06-06 (20-11-12).txt mbam-log-2011-06-06 (22-56-13).txt mbam-log-2011-06-16 (00-03-06).txt mbam-log-2011-06-16 (06-42-49).txt attach1.zip

I got a virus on my laptop computer. I used MBAM in safe mode to clean it out but now I have another problem, and i,m not sure if it is from the cleaning or because the virus is still present. 1. my start menu has lost the file associations (when I click on something, it wont open), but it works if I boot in safe mode. 2. I cannot get firewall or automatic updates to work. Note: I turned off wireless internet access imediately andf still have it off. Is it possible that cleaning the files caused this or is it the virus? I have printed out the "Im infected" post... can this procedure be done in safe mode?