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Nezzar

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About Nezzar

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  1. noknojon Please explain what you mean about entering this post to Malware Removal. Are you saying that I should not run the TFC Cleaner unless someone else directs me to do so? Also, does the TFC Cleaner just remove the Temp files from MBAM or does it affect other parts of my computer? Sorry for the confusion, but I am a computer novice. Nezzar
  2. Some scans in the past two weeks have discovered the following: PUM. Hijack.Sta Category: Registry Data Item: HKCU\SOFTWARE\Microsoft\Windows\Curr. Other Bad:(0) Good: (1) When I tell MBAM to Ignore this item, the screen freezes up.I cannot access any of the locations at the top of the screen i.e., Logs, Scanner, etc. If I try to "X" out of the program, a sign comes up saying that a scan is in progress, but there are no indications that a scan is taking place. If I click on "Main Menu" at the lower right side of the screen,a sign comes up saying that my scan results will be lost. Sure en
  3. A few scans with MBAM have discovered the following: PUM.Hijack.Sta. Category:Registry Data Item: HKCU\SOFTWARE\Microsoft\Windows\Curr. Other: Bad:(0)Good:(1) When I tell MBAM to Ignore this item, the screen freeze up and I cannot access any items at the top. If I try to X out, a sign comes up saying that a scan is in progress. I usuall X out, lose the log for the scan and...

  4. I have another problem. Since downloading the free MBAM, when I click on Windows Defender,I get a yellow sign saying the following: A problem caused this program's service to stop. Click the Start Now button or re-start your computer. If I click the Start Now button on Defender's interface, Defender starts normally. I didn't notice this problem until after downloading MBAM. Is there a conflict between these two systems? If so, is there a way to resolve the problem? I am sorry to be so much trouble. Thanks in advance for your help. Nezzar
  5. I am a new user of MBAM. The scan turned up PUM.Hijack.Start. Is this the same item as the one being discussed here? If so, will deleting it remove my "log off" from the Start Menu which I don't want to do? Can I just restore this item? I am rather confused; I have to admit. Nezzar
  6. I am a new user of MBAM. The scan turned up PUM.Hijack.Start. Is this the same item as the one being discussed here? If so, will deleting it remove my "log off" from the Start Menu which I don't want to do? Can I just restore this item? I am rather confused; I have to admit. Nezzar
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