redjel

Hello, Thanks to your response and very detailed instructions. I did follow the instructions to the letter, everything went well and did not get any errors from steps 1 thru 9. Although my computer still have the problem. Attached are the log files you were asking. Thanks again. Attach.txt avenger.txt ComboFix.txt DDS.txt hijackthis_01_21_2009.txt Attach.txt avenger.txt ComboFix.txt DDS.txt hijackthis_01_21_2009.txt

Hello All, I was able to install malwarebytes and was able to run it. but couldn't remove antivirus 2009. it's blocking access to internet email (yahoo email, gmail, etc) and other websites. also showing on google home page google tip 'google has detected unregistered antivirus 2009 copy on your computer. google recommends you to activate antivirus 2009 to protect your pc....'. attached are the hijackthis and mbam logs for your reference. thanks in advance for your help. Red Jel mbam_log_2009_01_19__20_19_23_.txt hijackthis.log.txt mbam_log_2009_01_19__20_19_23_.txt hijackthis.log.txt

was able to install malwarebytes and was able to run it. but couldn't remove antivirus 2009. it's blocking access to internet email (yahoo email, gmail, etc) and other websites. also showing on google home page the message 'google has detected unregistered antivirus 2009 copy on your computer. google recommends you to activate antivirus 2009 to protect your pc....'.