Jim B

Progress!!! I ran ComboFix, and it just completed (after a scary reboot or two that re-enabled my anti virus scanners). I now at least have access to the Malwarebytes web site, and was able to kick off a MBAM scan. I'm not sure if I'm totally clean yet, but this is amazing - I cannot thank you enough. Attached are my ComboFix logfile, HJT log (renamed as *.txt as it wouldn't allow me to attach a .log file). Also attached is my MBAM log file (it just finished running - no errors found!). If you see other issues with my machine, please let me know. I will try to verify that all is working correctly, but probably won't do it until tomorrow. This service is a lifesaver!!! log.txt hijackthis.log.txt mbam_log_2009_01_15__00_29_16_.txt log.txt hijackthis.log.txt mbam_log_2009_01_15__00_29_16_.txt

Unfortunately, I am unable to successfully run MBAM. When I double-click on it, it goes to an hourglass for a few seconds, then nothing happens. I tried reinstalling MBAM, but that doesn't work either. By renaming the install file, I was able to get the install to begin, but it hangs up in the middle. What should I try next?

It looks like I have very similar problems to some others. Specifically, 1. All of my browsers are hijacked when I click on links (they go to adware sites). I also get spontaneous pop-ups. 2. Any attempt to go to an anti-virus site is blocked 3. Malwarebytes Anti-Malware software was broken by the virus, and cannot reinstall successfully or run (the process starts, then terminates automatically after a few seconds) 4. The PC locks up periodically This is by far the worst virus my PC has ever had. Please help! I am unable to successfully launch Malwarebytes Anti-Malware (even when I've copied it over from another machine using a CD). However, by copying a file from another PC I was able to run HijackThis, and here is the log file: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:55:50 PM, on 1/14/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16762) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\WINDOWS\system32\svchost.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\ehome\ehtray.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\WINDOWS\stsystra.exe C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe C:\WINDOWS\system32\Rundll32.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe C:\WINDOWS\system32\rundll32.exe C:\DOCUME~1\Hubby\LOCALS~1\Temp\clclean.0001 C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe C:\Program Files\iPod\bin\iPodService.exe C:\Documents and Settings\Hubby\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://*.mcafee.com O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com/pirates/online/testAc...OnlineGames.cab O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase6662.cab O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15021/CTPID.cab O20 - AppInit_DLLs: C:\WINDOWS\ nysphm.dll C:\WINDOWS\system32\gosekule.dll pajnkl.dll c:\windows\system32\mafaguzu.dll O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\mafaguzu.dll O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\mafaguzu.dll O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing) O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing) O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE O23 - Service: Google Updater Service (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing) O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing) O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe -- End of file - 11169 bytes I'm near the end of my rope. As the Beatles once very wisely wrote: "won't you please, please help me?" I will be eternally grateful