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chesterflaps

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  1. Hi all. I'm new here so please be gentle. I am running Windows XP and all of a sudden I had a window display saying I had no firewall and then the PC shut itself down. When I restarted it it went to my desktop but only showed the background and showed no icons or start menu etc. I can start task manager. I started a new task and ran "firefox.exe" and then the XP Home security warnign came up and ran a scan telling me I need their software to remove the infections. Straight away I knew there was something wrong as I never installed this virus software so I did a Google search and then nearly cred when I saw the issues people were having. Someone mentioned putting in a serial number and it will then let you run as normal, then simply run your real anti virus software and remove everything. Well, my problem is I still do not have and icons or a start menu and all of the solutions I have seen involve clicking on the start menu. I can still get task manager to open but not sure what I can do from there. Any help would be greatly appreciated. Thank you in advance. Mark
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