jasoncollege24

I'm not asking for the nag to be removed. Never even said that. What I am suggesting is that the user be given an option during install as far as wanting the trial. I'm also suggesting that you *lower* the number of nags. (as the title says) Advertising your product is one thing. having to dismiss the same nagging window 2-3 times a day, as opposed to once a day is excessive. I moved away from Avast Antivirus for that very reason... popup ads, and nags 5+ times a day every single day. My current antivirus advertises their paid versions inside their GUI, but do not popup ads for it. The ads at the bottom of MWB3 are perfectly fine, and i can ignore those. Before I installed MWB3 a couple weeks ago, I didn't get popups, or constant nags from any software, unless it needed to be updated. The only real exception to this is an app that shows a nag on startup, but I only see that once every reboot... which can be up to a month. Almost all my free software has advertisements in it's GUI for it's paid version. i can deal with that, but popups, and nags that repeat multiple times a day? Just evil. I love MWB, but out of 5 stars, it gets a 3 for that annoyance, and the fact that there is no *obvious* way to disable the trial, which causes the nags to being with.

Actually, I just checked my Security Center, and looks like that issue was resolved in a previous update of the app, so please disregard. I've used MWB many many times over the years, but it has admittedly been months since I've had it installed. I usually only install it when I think my system needs cleaning, followed by an uninstall, usually because of the trial nags, rinse & repeat. This time I dealt with the nags, and no longer see the security issue I saw on last install, which was a warning in the security center about multiple AV being installed. I use Comodo Internet Security (free version). It's what I've used for several years now.

i do have another bit of feedback as well. Since windows 10 sees this as an antivirus, when it's registered with security center, it might be wise to not register it, or to register it in a different way, because with this installed, alongside my normal antivirus, Windows complains about having 2 antivirus applications installed, and running together. Don't want to worry/scare people unnecessarily.

Thank you. This was the kind of reply I was initially expecting on a feedback forum, instead of the one I got first.

No offense, but this doesn't resolve the problem. Make it more obvious, or add an option to reject it during setup. It's not, and there isn't. Users have to scour through settings to find it, or do a search on the internet. I didn't even know you COULD manually deactivate the trial manually, until I saw your reply.

I installed MWB3 a couple of weeks ago (trial ended today), and I was made aware of the trial early on, but since I have quality Antivirus, I disabled all real time scanners to keep them from interfering. In the last week or so, I've gotten popups from MWB3 multiple times in a day (up to 2-3 or more) telling me that my trial is going to expire. I get having the trial. I get having upgrade/activate buttons in the app, but annoying with expiration/upgrade nags multiple times in a day via popup? Isn't that a little excessive? Maybe add an option on those popups like "Don't remind me again." for those who have no intentions of getting the upgrade. Just from those annoying, and repeated popups alone, I nearly uninstalled MWB3.

I will do as you request, but please keep in mind that this particular computer is one that I use every day for pretty much everything, and I really don't like the idea of leaving it unsecured, and unusable for any period of time. unfortunately, i won't be able to disconnect from the internet as this computer is the only way for people to contact me outside of my home. you can bet that I won't be browsing the web during this time though. once I perform the above listed steps, I will reply with the results.

Following the directions above, my issue still remains. as per instructions, i have attached the two log files from DDS to this reply. Attach.txt DDS.txt

Update: Some things i forgot to add when explaining this issue... I mentioned that I had to uninstall and reinstall MBAM after restoring my computer from a backup. The symptoms were that the program would show dialog boxes that had nothing in them, didn't produce log files, or would randomly crash. Scans still completed, and MBAM still executed startup cleaning when a reboot was required. Only since reinstalling MBAm have I had this current issue, and the program never conflicted with any other antimalware or antivirus products that I've used in the past. When I removed it, I did a file search for anything having to do with the program and deleted those files. I also cleaned my registry afterwards using 2 different programs. At the time this backup was created, these problems were not happening, so I'm assuming it was a problem with the backup or restore, though that was the only program having any problems at all. This aforementioned backup was a full PC backup of every partition on the disk, so the PC was restored to the exact condition it was at the time of backup.

Avast version is 6.0.1000 (Checked as the most up-to-date version available) chkdsk performed all 5 stages and found nothing wrong with the disk. TFC ran successfully, requiring a reboot. Upon restarting the computer, and loading Windows 7, I ran MBAM's right click quick scan on the same "Default" folder listed in my first post. The issue still remains, and no other system changes have been made since my first post here.

During a full scan, and a targetted folder scan (right click and scan with Malwarebytes) MBAM will scan up to, and including the following path: C:\Users\Jason\Appdata\Local\Google\Chrome\User Data\Default Once it reaches this point, it will successfully scan every file and folder inside, but once it does, I see the scanner showing a path like this: C:\Users\Jason\Appdata\Local\Google\Chrome\User Data\Default\\cache\cache\cache\cache\cache\cache\cache\cache (and so on and so forth) Each time it rescans the same folder, then tacks on another \cache and rescans again in an infinite loop. Please note the double backslash (\\) after the word Default. I find this strange, and I've also checked for the existance of multiple cache directories inside this structure and only found one. As a side note, I can go directly into the Default folder, select all files, and right click to scan with Malwarebytes and this does not reproduce this problem. it will happen if I go one folder up, and right click the Default folder choosing the exact same option. I can reproduce this issue with, or without Google chrome running during the scan. if it helps, I was forced to uninstall, and reinstall MBAM today due to other major issues after restoring my entire PC from a backup. System information: Windows 7 Ultimate 32-bit Default Browser Google Chrome Avast! Antivirus Free Windows Defender and a slew of other anti malware solutions (Windows Defender and Avast! are the only resident security antivirus/antimalware application running on the system) I have included a screenshot of the scan which shows this issue in progress using just the right click and scan option for the "Default" folder. Any suggestions on this issue would be greatly appreciated.