Thank you. I will respond in a more timely basis. I did as you instructed, The scan was running and the following took place: I received the blue screen of death with the following message: A problem has been detected and windows has been shut down to prevent damage to your computer. KERNEL_STACK_INPAGE_ERROR If this is the first time you have seen this stop error screen, restart. If it appears again, follow these steps, Check to make sure any new hardware/software is properly installed. Check for any windows updates you might need. If it continues, disable/remove any newly iinstalled hardare/software. Disable BIOS memory options such as caching or shadowing. If you need to, use Safe Mode to remove/disable components. TECHNICAL INFO STOP: 0x00000077 (0x00000001, 0x00000000, 0x00000000, 0xAE5EFC34) Beginning dump of physical memory. Memory dump complete I am getting a feeling I did not do the attachment correctly.--I have never done this before--I am teaching myself. I do have a file zipped on my desktop, it's just a matter of me doing the right thing. Sorry for the inconvenience I am causing.