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vickie

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Everything posted by vickie

  1. I was the one who asked about "destination compnent" error. Sorry I never got back with anyone. Appreciate your responses. Found out after that, that there are many issues my computer has. I am pretty much self-trained (scary statement, but true), so my knowledge and even understanding of correction procedures is limited. I have sent emails to microsoft because for months now my computer could not install Vista Svc Pack 1. When looking at protocol about this, it says to disable virus protection and some other things. My PC was set up for automatic updates and of course has tried adding it many x's and failed. Error code is 80070002. I long ago did whatever the help section told me to in my computer-no results. Then there is still the destination component error, which I did not do anything further with yet because I discovered all these other issues that really concern me. Ann at microsoft has emailed me some things to do, which I have been unable to do. She also told me to check with Hewlett Packard B4 I tried again to do the Svc Pack to make sure I did not need to do something different to the drivers or such. I emailed them twice and they gave me the same protocol as I already tried in the help section, and never did answer my ?'s. Ann at microsoft has sent me some new things over to try, which I do not understand at all. I prefer not to work with techs over the phone because it has been a horror story in the past, whn several months ago I was trying to figure out what was wrong with my computer without taking it back to where I bought it, for fear of charges. I worked with ???# of techs on the phone over countless hours, only to find out when I took it in, it had a virus and adware, cost me $130, minus the diagnostic fee which my additional warranty covered. Anyway, I am unable 2 uninstall, repair or change programs. When I look at my list of programs there are many that show name of a program, no publisher, no installed date and no program size-like it is there in name only. Ex: Security Update for CAPICOM (KB931906), Google Earth, Hewlett Packard Active Check, HP Asset Agent, HP Support Library, Hp Smart Web Printing. Then there are several that sow name of a program and size of it, but no publisher and no installed date, ex: Roxio Creator Tools 358 KB, Roxio Creator Copy 422 Kb, Roxio Cretor Data 889 KB, Microsoft Visual C ++2005 Redistributable 422 KB, Roxio CXreator Easy Archive 1.50 MB, Roxio Creator Audio 3.82 MB. I gave all this info to microsoft, they never said it was related to Vista Svc Pack1. I have no idea what these items are or what they do. Also, I have Spybot free version for adware, trojan, etc control and I cannot access the "help" section on that. I tried to add on free version of AVG Virus protection 2-3 weeks ago and it won't let me do that. I think it told me I do not have the space, but I do. Perhaps this is too much for this forum. But I would appreciate any idea or suggestions. If I must continue with microsoft, I'll bite a bullet and do it. Thanks ahead of time!
  2. I see this ? was posted a year ago.I did not understand the ? the replier asked, but also the rest of the possible solution did not say if it could be used on Vista or if by now, there is a more updated possible solution. The box "destination component" keeps coming up on my computer and also 2 other small boxes. They say, the feature you are trying to use is on a CD Rom of other removeable disc that is not available. Insert the destination component and click ok. I have tried 2 or 3 defragmenting tools to see if this will remove as well as the overall windows cleaning tool. It has been on my computer for a few months now. I'm not sure how or when it began, but I believe it is slowing things down. Please help. Keep it simple. I am not a real knowledgeable computer owner, but am willing to learn.
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