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it_support

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  1. A friend's browser got hijacked. Every web search takes you to the gala search page. I checked the registry can't find it. I'm checking here for help because you guys seem to be helping a lot of other people with this same issue. A scan was done previously and a bunch of malware was found and it was quarantined and deleted. That didn't help, when a new scan was done it doesn't pick up anything. I'll send the first log file: The second log file has no errors, yet the browser is still hijacked. Any assistance will be greatly appreciated. malwarebytes_logfile.txt
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