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carmax

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Everything posted by carmax

  1. Unfortunately that did not work. The version that I just updated to is 5486 and is the one I ran the test with. If you have anymore suggestions I can try them. Thx
  2. Hello, I tried it with excluding as per your instructions. No change. During scan it crashes my computer all of a sudden and reboots. No other software scan from other companies does this. There is no virus on my computer so there has to be some conflict going on but what. ? Thanks for your help
  3. Hello I just downloaded malwaybytes. Did a quick scan and it reported no inflections. I then decided to do a full scan. During the full scan all of a sudden my computer crashed and rebooted. This has happened a few times now and including during a quick scan I tried again although it did not happen the first time.So it happens whether its a quick or full scan. No error report comes up just computer crashes and reboots. I can not complete a scan anymore since the first successful scan. AVG reports no virus or threats. Any suggestions on what I should do. I am going to uninstall and reinstall the program in the meantime. TIA
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