Hello All, I'm working on a computer that is unable to open certain windows programs such as Add/Remove Programs and SFC.exe . I checked and both files are there, and I get no error messages whenever I try to run them, they just do not show up. There are several other programs on the machine that are performing the same way. I've run Malware Bytes and it's coming up clean, along with Spybot and Avira Anti-Virus. Any help you could offer would be appreciated. Here is the HijakThis log. Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 1:51:18 PM, on 11/7/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.5730.0013) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe C:\Program Files\Logitech\iTouch\iTouch.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Zune\ZuneLauncher.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\UltraMon\UltraMon.exe C:\Program Files\UltraMon\UltraMonTaskbar.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\WINDOWS\system32\atwtusb.exe C:\WINDOWS\system32\ZuneBusEnum.exe C:\WINDOWS\system32\atwtusb.exe E:\Ventrilo.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Avira\AntiVir Desktop\sched.exe C:\Program Files\Avira\AntiVir Desktop\avguard.exe C:\Program Files\Avira\AntiVir Desktop\avshadow.exe C:\Program Files\Avira\AntiVir Desktop\avgnt.exe C:\DOCUME~1\Matthew\LOCALS~1\Temp\IXP000.TMP\sps.exe C:\DOCUME~1\Matthew\LOCALS~1\Temp\IXP000.TMP\smwinvnc.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\wuauclt.exe C:\Documents and Settings\Matthew\My Documents\Downloads\HijackThis.exe C:\WINDOWS\System32\msiexec.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://inboxtoolbar.com/search/dispatcher....d&%language R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.garena.com/portal/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://inboxtoolbar.com/search/ie.aspx?tbid=80167 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://inboxtoolbar.com/help/sa_customize.aspx?tbid=80167 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://inboxtoolbar.com/search/ie.aspx?tbid=80167 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://inboxtoolbar.com/help/sa_customize.aspx?tbid=80167 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://upgrade.worldofwarcraft.com/install...l=0&promo=0 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:50370 O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O4 - HKLM\..\Run: [skyTel] SkyTel.EXE O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [MacrokeyManager] WTMKM.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [Zune Launcher] "C:\Program Files\Zune\ZuneLauncher.exe" O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun O4 - HKCU\..\Run: [EA Core] "C:\Program Files\Electronic Arts\EADM\Core.exe" -silent O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Pando Media Booster] C:\Program Files\Pando Networks\Media Booster\PMB.exe O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Matthew\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - HKUS\S-1-5-18\..\Run: [urfdgnlh] C:\Documents and Settings\NetworkService\Local Settings\Application Data\fecaliyiv\mgupxjrshdw.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [urfdgnlh] C:\Documents and Settings\NetworkService\Local Settings\Application Data\fecaliyiv\mgupxjrshdw.exe (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe O4 - Global Startup: McAfee Security Scan Plus.lnk = ? O4 - Global Startup: UltraMon.lnk = ? O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/pub/shoc...ash/swflash.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{7455859C-213E-4F09-B047-28819A44A599}: NameServer = 192.168.1.1,192.168.1.2 O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll O23 - Service: Adobe Active File Monitor V8 (AdobeActiveFileMonitor8.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe O23 - Service: WTService - Unknown owner - C:\WINDOWS\system32\atwtusb.exe -- End of file - 8660 bytes
