Jannoth

Thanks for your help Kevin - so fast too! I'm now having problems getting the thing to boot at all (a power failure yesterday while the PC was scanning). After playing with it for ages since, I'm resigned to reloading everything to be able to move forward - in which case the warnings about bad images (which had stopped, haha!) has also gone away. I'm sorry not to have made it to the end of your advice, but thanks a million for guiding me; I'm sure it will have worked. Regards, J

Hi Kevin, thanks for your help. As requested, three files have been located and/or created BUT I can't work out why I'm unable to copy-and-paste their content to this forum - other than attaching them. So, I've attached them and hope that it was the right thing to do. J ComboFix.txt FRST.txt Addition.txt

As a quick update, I ran ComboFix when seems to have stopped the warnings about Bad Image. I'm not sure whether every trace of rubbish has gone away and will certainly run CCleaner as it found junk related to programs that were uninstalled years ago. Is there anything else I should be doing? Ta

Hi, Since cleaning up my computer with MalwareBytes (a few weeks ago) I've been plagued by lots of warnings (ie perhaps 10) whenever booting up or switching user (there are two user accounts). The various warnings always refer to SearchProtect (which was thankfully removed) but the title bars change slightly: "userinit.exe - Bad Image"; "explorer.exe - Bad Image"; "dwm.exe - Bad Image"; "LoginUI.exe - Bad Image"; - and a long number more! Interestingly, when I downloaded CCleaner to my desktop then tried to install it, the warning box titled "ccleaner - Bad Image" appeared - still referring to SearchProtect in the main text. Eventually, my persistence paid off and CCleaner ran, but I saw no reference to SearchProtect. Can someone please guide me on what I should try next? Thanks in advance. J

Hi - me again!! I've just walked the process again, with the difference that I updated MBAM first (I didn't work when I first installed it). This time, three infections found and removed. REBOOT ... It worked!! So thanks MBAM team J

Hi, I've followed the instructions in your online removal guide (http://forums.malwarebytes.org/index.php?showtopic=66064) but the infection isn't found by MBAM - can anyone help please? I'm helping a friend with a Lenovo S10-2 netbook, running Windows 7 Starter (2GB RAM & 1.66 GHz Atom CPU). To confirm, I've saved the MBAM setup file to the desktop as iexplore.exe but Security Tools wouldn't let it install so I rebooted in SAFE mode to complete installation. I then rebooted again into normal mode and ran MBAM (as iexplore.exe) but it found nothing. Can anyone suggest some next steps for me? Thanks