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dougmarkham

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About dougmarkham

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  1. Hi Kevin, I've done as suggested and deleted the 3 programs mentioned... Thanks for the advice! I've updated my Java to version 67 for both X86 and X64 versions. Hopefully everything else is sorted. All those steps completed ok. Many thanks for helping me fix this, and for the prompt response. I'm happy that I can get back to work tomorrow without delay.. Warm regards, Doug.
  2. Hi Kevin, Here is the ESET SCAN C:\Program Files (x86)\Dell DataSafe Local Backup\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application deleted - quarantined C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A potentially unsafe application deleted - quarantined C:\Users\dougmarkham\Desktop\Media & programs\Program updates\ccsetup416.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted - quarantined C:\Users\dougmarkham\Desktop\Media & programs\Program updates\S
  3. Hi Kevin, The browser type lag seems to have stopped, so that's ok. The lag I was getting after I logged in to my computer is also much reduced. Malwarebytes is working again, and the firefox browser is no longer opening another page when I type www.yahoo.co.uk... So, seems everthing is ok.. I haven't had any crashes since either. I ran some more virus scans today, and nothing has been reported. Was my computer very badly infected? Kind regards, Doug.. P.S., thanks very much for your help!!
  4. Hi Kevin,, Here is the Junkware Removal Tool log file. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu Version: 6.1.4 (04.06.2014:1) OS: Windows 7 Home Premium x64 Ran by dougmarkham on 09/08/2014 at 23:44:03.60 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~ Services ~~~ Registry Values ~~~ Registry Keys ~~~ Files ~~~ Folders ~~~ FireFox Emptied folder: C:\Users\dougmarkham\AppData\Roaming\mozilla\firefox\profiles\fvthkp07.default\minidumps [47 files] ~~~ Event Viewer Logs were cleared ~~~~~
  5. Hi Kevin, Here is the Adw Cleaner deletion log # AdwCleaner v3.304 - Report created 09/08/2014 at 23:31:06 # Updated 08/08/2014 by Xplode # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits) # Username : dougmarkham - DOUGMARKHAM-PC # Running from : C:\Users\dougmarkham\Desktop\Media & programs\Program updates\AdwCleaner.exe # Option : Clean ***** [ Services ] ***** ***** [ Files / Folders ] ***** ***** [ Scheduled Tasks ] ***** ***** [ Shortcuts ] ***** ***** [ Registry ] ***** Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL Key Deleted : H
  6. Hi Kevin, Thanks for the quick response :-). My UK bank insist on Trusteer being installed. The malwarebytes log: Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 09/08/2014 Scan Time: 22:53:40 Logfile: Administrator: Yes Version: 2.00.2.1012 Malware Database: v2014.08.09.07 Rootkit Database: v2014.08.04.01 License: Premium Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Enabled OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: dougmarkham Scan Type: Threat Scan Result: Completed Objects Scanned: 351241 Time Elapsed: 18 min, 4
  7. Hi Kevin, Thanks for helping me out . Here is FRST.txt Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 09-08-2014 01 Ran by dougmarkham (administrator) on DOUGMARKHAM-PC on 09-08-2014 16:50:02 Running from C:\Users\dougmarkham\Desktop Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States) Internet Explorer Version 11 Boot Mode: Normal The only official download link for FRST: Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/ Download link for 64-Bit Version: http://www.bleepi
  8. Hey guys, Recently I've been writing an article on the causes of obesity and have been doing allot of searching as part of my literature review. I believe that during this exercise (and although I use WOT), unfortunately, my computer maybe have become infected with a virus. Yesterday I did a virus check with several different programs: malware bytes, AVG, SuperAntispyware, spybot search & destroy... All programs reported no infection. The symptoms are as follows: 1) for a while now, a time lag has occurred between typing and observing the text appear, an issue effecting both of my bro
  9. Many thanks for helping me disinfect my hijacked browser and for the preventative maintenance advice. MrC rocks!

  10. Hi MrC Lets hope the disinfection worked so it's more than me thinking you've helped me lol.. I'll post a comment on your profile.. Thanks very much again for helping me remove the infection and for the preventative maintenance advice. Kind regards, Doug.
  11. Hi MrC The programs seem to be working well, and the internet browser is working fine. I reinstalled AVG last night to get the identity protection function working. It seems to be ok. From the logs you saw, was the browser was compromised? I'll must be more careful not to fall for these kinds of social engineering trick again! If you think that my computer is all clear, I'd like to thank you for spending your time helping me !! Kind regards, Doug
  12. Hi MrC Attached is the AdwCleanerS3.txt delete log Here is the requested security check log Results of screen317's Security Check version 0.99.64 Windows 7 Service Pack 1 x64 (UAC is enabled) Internet Explorer 10 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! AVG AntiVirus Free Edition 2013 Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` SpywareBlaster 5.0 SpywareGuard v2.2 Spybot - Search & Destroy Malwarebytes Anti-Malware version 1.75.0.1300 JavaFX 2.1.1 Java 7 Update 21 Adobe Flash Pl
  13. Hi MrC I've looked through the search results. I don't recognize the registry entries and don't know what programs or files they refer to. I.e., HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} & HKCU\Software\5a0d88fe768ea14 The files mentioned seem to be firefox profiles. I don't recognize anything related to my personal files. Regards Doug AdwCleanerR3.txt
  14. Hi MrC Ran combo-fix as instructed (see attached file).. It seems to have deleted a few things.. Regards, Doug ComboFix.txt
  15. Hi MrC Ran the scan, it came back clean. Does this mean I'm in the clear? Regards, Doug mbar-log-2013-06-14 (09-45-01).txt system-log.txt
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