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Daedalus233

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Everything posted by Daedalus233

  1. Hello. I've checked dozens of other websites and all have been useless so I've turned here... Today my computer was infected with Antivirus 2010. I've dealt with the 2009 variant in the past and successfully defeated it but this one is proving to be impossible to remove. When the rogue "antivirus" program first popped up, my gut reaction was to perform a Malwarebytes scan -- however it was quickly closed and I received the error message "Windows cannot access the specified device, path or file. You may not have appropriate permission to access this file." Through a command prompt, I restored access to Malwarebytes, but a secondary attempt got it closed and blocked off once more. I repeated that and renamed the actual Malwarebytes file, hoping that would trick the malware program, but it didn't, it was closed and denied me access once more, and I gave up on that. I tried my backup antivirus program, AVG free, and that got about halfway through its scan before it too was closed off from access. I then tried an RKill.exe attempt, but the virus managed to catch that as well. None of the associated programs for Antivirus 2010 show up in my windows processes, so I can't kill them from there. I also checked my program files and my registry, and oddly they're not showing up there either -- it's like it's completely gone, so I can't remove it, but I'm 100% certain I still have the program, or else my genuine antivirus programs wouldn't be continually blocked off from performing scans. I'm not computer savvy, so I don't know what specs and other information you need, but my computer is an intel HP Pavilion, about 3-4 years old.
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