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icotonev

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About icotonev

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  • Birthday 01/08/1966

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    Bulgaria

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  1. Hello :) and Please run the following instruction and post back the logs as an attachment when ready. If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. If you don't have Malwarebytes 3 installed yet please download it from here and install it. Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply. If Malwarebytes won't run then please skip to the next step and let me know on your next reply. ==================================================================================================================================== Please download the Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens, click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here. Please attach the Additions.txt log to your reply as well. Logs to include with next post: Mbam.txt Frst.txt Addition.txt Thanks...! :)
  2. Unfortunately, I didn't pay much attention to the Mac operating system. For this reason, and I've removed your instructions because they for Windows ..!
  3. Hello Terry and Please run the following instruction and post back the logs as an attachment when ready. If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. If you don't have Malwarebytes 3 installed yet please download it from here and install it. Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply. If Malwarebytes won't run then please skip to the next step and let me know on your next reply. ==================================================================================================================================== Please download the Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens, click Yes to disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here. Please attach the Additions.txt log to your reply as well.
  4. They are already helping you here: https://www.bleepingcomputer.com/forums/t/702049/akamsaa562qu-and-rtkhdasettings-in-realtek/ This topic is closed...!
  5. Hello hi123 and welcome to Malwarebytes,..! Follow the following theme: I'm infected - What do I do now?
  6. Hello, @Jwinebago382 and Your logs do not see active infections. Please write what problems you are experiencing with your computer ..?
  7. Hello..and welcome to Malwarebytes,..! Please follow the steps of the following topic: I'm infected - What do I do now? Logs: In your next reply, please include the following logs: FRST.txt Addition.txt Malwarebytes Threat Scan logs
  8. STEP 01 If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. If you don't have Malwarebytes 3 installed yet please download it from here and install it. Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button. Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply. If Malwarebytes won't run then please skip to the next step and let me know on your next reply STEP 02 Please download the Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit Double-click to run it. When the tool opens click Yes to the disclaimer. Press the Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The first time the tool is run, it also makes another log (Addition.txt). If you've run it before it may not and you may need to select it manually Please attach both logs to your reply if possible. Otherwise, you may copy/paste the logs directly if you have to, but an attachment is better. To save attachments please click the link as shown below. Then browse to where your file is located and select it and click the Open button.
  9. Hello NWR and Please follow the steps of the Help topic : I'm infected - What do I do now? logs In your next reply, please include (by copying all content) the following logs: Log of Malwarebytes Anti-Malware FRST.txt Addition.txt
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