oscar-austin

Quick update, I was able to fix the download/installation issue of the windows updates and antivirus software installation by having Time Warner cable refresh my cable modem. I notices that my download speed was drastically fluctuating during download, so I by passed my netgear wireless router and connected my computer directly to the cable modem and that did not help, so then I called Time Warner and even though the technician said there was nothing wrong with my download speed he agreed to refresh the modem setting and everything works great now.

I will call dell and see if they can point me in the right direction. Thanks!

Hi, The laptop is a Dell Latitude D820 and reinstalling is definitely an option.

Even though I have not fixed the issue with the software/updates installation I really appreciate all the time that you have put into this problem and feel better knowing that my PC is pretty clean. Unfortunately my laptop did not come with a hard copy of windows XP. Is there anything else you think I can try?

Runscanner logfile http://www.runscanner.net * = signed file - = file not found General info ------------ Computer name : OSCAR_LAPTOP Creation time : 9/15/2010 8:04:44 AM Hosts <> 127.0.0.1 : 0 Hosts file location : %SystemRoot%\System32\drivers\etc IE version : 8.0.6001.18702 OS : Microsoft Windows XP OS Build : 2600 OS SP : Service Pack 3 RunScanner Version : 2.0.0.50 User Language : English (United States) User rights : Administrator Windows folder : C:\WINDOWS Running processes ----------------- * C:\WINDOWS\system32\alg.exe (Microsoft Corporation) * C:\WINDOWS\system32\csrss.exe (Microsoft Corporation) * C:\WINDOWS\system32\ctfmon.exe (Microsoft Corporation) C:\WINDOWS\system32\BCMWLTRY.EXE (Dell Inc.) * C:\WINDOWS\system32\svchost.exe (Microsoft Corporation) * C:\WINDOWS\system32\svchost.exe (Microsoft Corporation) * C:\WINDOWS\system32\svchost.exe (Microsoft Corporation) * C:\WINDOWS\system32\svchost.exe (Microsoft Corporation) * C:\WINDOWS\system32\svchost.exe (Microsoft Corporation) * C:\WINDOWS\system32\svchost.exe (Microsoft Corporation) * C:\WINDOWS\system32\svchost.exe (Microsoft Corporation) * C:\Program Files\Google\Update\GoogleUpdate.exe (Google Inc.) * C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) * C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) * C:\Program Files\iPod\bin\iPodService.exe (Apple Inc.) * C:\Program Files\iTunes\iTunesHelper.exe (Apple Inc.) * C:\WINDOWS\system32\lsass.exe (Microsoft Corporation) * C:\Documents and Settings\OscarLeal\Desktop\runscanner.exe (Runscanner.net) * C:\WINDOWS\system32\services.exe (Microsoft Corporation) * C:\WINDOWS\system32\scardsvr.exe (Microsoft Corporation) * C:\WINDOWS\system32\spoolsv.exe (Microsoft Corporation) * C:\WINDOWS\explorer.exe (Microsoft Corporation) * C:\WINDOWS\system32\winlogon.exe (Microsoft Corporation) * C:\WINDOWS\system32\smss.exe (Microsoft Corporation) * C:\WINDOWS\system32\wscntfy.exe (Microsoft Corporation) C:\WINDOWS\system32\WLTRYSVC.EXE Unrated items ------------- 002 C:\Program Files\QuickTime\qttask.exe (Apple Inc.) 010 C:\WINDOWS\System32\WLTRYSVC.EXE (Dell Wireless WLAN Tray Service) 011 c:\windows\SYSTEM32\DRIVERS\APPDRV.SYS (APPDRV) 011 C:\WINDOWS\system32\drivers\TosRfSnd.sys (Bluetooth Audio Device (WDM) from TOSHIBA) 011 C:\WINDOWS\system32\DRIVERS\tosrfnds.sys (Bluetooth Personal Area Network from TOSHIBA) 011 C:\WINDOWS\system32\DRIVERS\tosporte.sys (Bluetooth Port Driver from Toshiba) 011 C:\WINDOWS\System32\Drivers\tosrfbnp.sys (Bluetooth RFBNEP from TOSHIBA) 011 C:\WINDOWS\System32\Drivers\tosrfbd.sys (Bluetooth RFBUS from TOSHIBA) 011 C:\WINDOWS\System32\Drivers\tosrfcom.sys (Bluetooth RFCOMM from TOSHIBA) 011 C:\WINDOWS\system32\DRIVERS\Tosrfhid.sys (Bluetooth RFHID from TOSHIBA) 011 C:\WINDOWS\System32\Drivers\tosrfusb.sys (Bluetooth USB Controller) 011 C:\Program Files\Dell Support\GTAction\triggers\DSproct.sys (DSproct) 011 C:\WINDOWS\system32\drivers\pbadrv.sys (PBADRV) 011 C:\WINDOWS\system32\drivers\Toshidpt.sys (TOSHIBA Bluetooth HID port driver) 031 C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\MSITSS.DLL (Microsoft Corporation) {0A9007C0-4076-11D3-8789-0000F8105754} 041 C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll {47833539-D0C5-4125-9FA8-0819E2EAAC93} 042 GUID / CLSID not found AutorunsDisabled 042 C:\PROGRA~1\VIRTUA~1\CitiVAN.exe (Orbiscom Ltd. All rights reserved.) {DE700910-58F7-4D2E-B7E6-3BA2DA1B6806} 044 C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll {47833539-D0C5-4125-9FA8-0819E2EAAC93} 045 C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll {47833539-D0C5-4125-9FA8-0819E2EAAC93} 047 Zone: free.aol.com : http://free.aol.com 047 Zone: internet : about internet 047 Zone: mcafee.com : http://mcafee.com 047 Zone: mcafee.com : https://mcafee.com 047 Zone: ttlc.intuit.com : https://ttlc.intuit.com 047 Zone: turbotax.com : https://turbotax.com 052 GUID / CLSID not found {02478D38-C3F9-4efb-9B51-7695ECA05670} 052 C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll {AE7CD045-E861-484f-8273-0445EE161910} 052 C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (Sun Microsystems, Inc.) {E7E6F031-17CE-4C07-BC86-EABFE594F69C} 052 C:\Program Files\Virtual Account Numbers\BhoCitUS.dll (Orbiscom Ltd. All rights reserved.) {387EDF53-1CF2-4523-BC2F-13462651BE8C} 061 C:\Program Files\Adobe\Acrobat 6.0\Acrobat Elements\ContextMenu.dll (Adobe Systems Inc.) {D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802} 069 C:\WINDOWS\system32\AdobePDF.dll (Adobe Systems Incorporated.) 069 C:\WINDOWS\system32\tbtmon.dll (Toshiba America Business Solutions, Inc.) 070 C:\WINDOWS\system32\wvauth.dll (Wave Systems Corp.) 102 C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll {182EC0BE-5110-49C8-A062-BEB1D02A220B} 104 GUID / CLSID not found {0713E8D2-850A-101B-AFC0-4210102A8DA7} 104 C:\WINDOWS\Downloaded Program Files\Photochannel.dll (PhotoChannel Networks) {20722C4E-9050-45C8-8D1A-816C4A06AD90} 104 GUID / CLSID not found {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} 104 GUID / CLSID not found {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} 104 C:\WINDOWS\Downloaded Program Files\msrdp.ocx (Microsoft Corporation) {7584C670-2274-4EFB-B00B-D6AABA6D3850} 104 GUID / CLSID not found {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} 104 GUID / CLSID not found {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} 104 GUID / CLSID not found {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} 104 GUID / CLSID not found {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} 104 GUID / CLSID not found {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} 104 GUID / CLSID not found {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} 121 C:\WINDOWS\system32\wxvault.dll 172 C:\WINDOWS\System32\BCMLogon.dll (Dell Inc.) 173 C:\Program Files\Adobe\Acrobat 6.0\Acrobat Elements\ContextMenu.dll (Adobe Systems Inc.) {D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802} 173 C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\ContextMenuItem.dll (Wave Systems Corp.) {52C70C7B-98B9-4626-8BD0-4D00FF028488} 221 C:\Program Files\Adobe\Acrobat 6.0\Acrobat Elements\ContextMenu.dll (Adobe Systems Inc.) {D25B2CAB-8A9A-4517-A9B2-CB5F68A5A802} 221 C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\ContextMenuItem.dll (Wave Systems Corp.) {52C70C7B-98B9-4626-8BD0-4D00FF028488} 227 C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\ContextMenuItem.dll (Wave Systems Corp.) {52C70C7B-98B9-4626-8BD0-4D00FF028488} Missing files ------------- 011 C:\WINDOWS\system32\drivers\Abiosdsk.sys 011 C:\WINDOWS\system32\drivers\Atdisk.sys 011 D:\INSTAL~E\Core\BVRPMPR5.SYS 011 C:\WINDOWS\system32\drivers\Changer.sys 011 C:\WINDOWS\system32\drivers\lbrtfdc.sys 011 C:\WINDOWS\system32\drivers\PCIDump.sys 011 C:\WINDOWS\system32\drivers\PDCOMP.sys 011 C:\WINDOWS\system32\drivers\PDFRAME.sys 011 C:\WINDOWS\system32\drivers\PDRELI.sys 011 C:\WINDOWS\system32\drivers\PDRFRAME.sys 011 C:\WINDOWS\system32\drivers\Simbad.sys 011 C:\WINDOWS\system32\drivers\WDICA.sys Select_a_name.zip

MBRCheck, version 1.2.3 © 2010, AD Command-line: Windows Version: Windows XP Professional Windows Information: Service Pack 3 (build 2600) Logical Drives Mask: 0x0000000c Kernel Drivers (total 143): 0x804D7000 \WINDOWS\system32\ntkrnlpa.exe 0x806E4000 \WINDOWS\system32\hal.dll 0xF7B7E000 \WINDOWS\system32\KDCOM.DLL 0xF7A8E000 \WINDOWS\system32\BOOTVID.dll 0xF767E000 bmyqiwc.sys 0xF754F000 ACPI.sys 0xF7B80000 \WINDOWS\system32\DRIVERS\WMILIB.SYS 0xF753E000 pci.sys 0xF768E000 isapnp.sys 0xF7A92000 compbatt.sys 0xF7A96000 \WINDOWS\system32\DRIVERS\BATTC.SYS 0xF7C46000 pciide.sys 0xF78FE000 \WINDOWS\system32\DRIVERS\PCIIDEX.SYS 0xF7520000 pcmcia.sys 0xF769E000 MountMgr.sys 0xF7501000 ftdisk.sys 0xF74DB000 dmio.sys 0xF7906000 PartMgr.sys 0xF76AE000 VolSnap.sys 0xF74C3000 atapi.sys 0xF76BE000 disk.sys 0xF76CE000 \WINDOWS\system32\DRIVERS\CLASSPNP.SYS 0xF74A3000 fltmgr.sys 0xF7491000 sr.sys 0xF747A000 KSecDD.sys 0xF73ED000 Ntfs.sys 0xF73C0000 NDIS.sys 0xF790E000 pbadrv.sys 0xF76DE000 ohci1394.sys 0xF76EE000 \WINDOWS\system32\DRIVERS\1394BUS.SYS 0xF73A6000 Mup.sys 0xF770E000 \SystemRoot\system32\DRIVERS\nic1394.sys 0xF78CE000 \SystemRoot\system32\DRIVERS\intelppm.sys 0xF7B5A000 \SystemRoot\system32\DRIVERS\wmiacpi.sys 0xF7B5E000 \SystemRoot\system32\DRIVERS\CmBatt.sys 0xF6A85000 \SystemRoot\system32\DRIVERS\igxpmp32.sys 0xF6A71000 \SystemRoot\system32\DRIVERS\VIDEOPRT.SYS 0xF6A49000 \SystemRoot\system32\DRIVERS\HDAudBus.sys 0xF69B5000 \SystemRoot\system32\DRIVERS\bcmwl5.sys 0xF6992000 \SystemRoot\system32\DRIVERS\b57xp32.sys 0xF79D6000 \SystemRoot\system32\DRIVERS\usbuhci.sys 0xF696E000 \SystemRoot\system32\DRIVERS\USBPORT.SYS 0xF79DE000 \SystemRoot\system32\DRIVERS\usbehci.sys 0xF78DE000 \SystemRoot\system32\DRIVERS\i8042prt.sys 0xF6953000 \SystemRoot\system32\DRIVERS\Apfiltr.sys 0xF79E6000 \SystemRoot\system32\DRIVERS\mouclass.sys 0xF7B66000 \SystemRoot\system32\DRIVERS\L8042Kbd.sys 0xF79EE000 \SystemRoot\system32\DRIVERS\kbdclass.sys 0xF78EE000 \SystemRoot\system32\DRIVERS\serial.sys 0xF7B6A000 \SystemRoot\system32\DRIVERS\serenum.sys 0xF771E000 \SystemRoot\system32\DRIVERS\imapi.sys 0xF772E000 \SystemRoot\system32\DRIVERS\cdrom.sys 0xF773E000 \SystemRoot\system32\DRIVERS\redbook.sys 0xF6930000 \SystemRoot\system32\DRIVERS\ks.sys 0xF79F6000 \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys 0xF774E000 \SystemRoot\System32\Drivers\tosrfcom.sys 0xF7CD6000 \SystemRoot\system32\DRIVERS\audstub.sys 0xF775E000 \SystemRoot\system32\DRIVERS\rasl2tp.sys 0xF7B72000 \SystemRoot\system32\DRIVERS\ndistapi.sys 0xF6919000 \SystemRoot\system32\DRIVERS\ndiswan.sys 0xF776E000 \SystemRoot\system32\DRIVERS\raspppoe.sys 0xF777E000 \SystemRoot\system32\DRIVERS\raspptp.sys 0xF79FE000 \SystemRoot\system32\DRIVERS\TDI.SYS 0xF6908000 \SystemRoot\system32\DRIVERS\psched.sys 0xF778E000 \SystemRoot\system32\DRIVERS\msgpc.sys 0xF7A06000 \SystemRoot\system32\DRIVERS\ptilink.sys 0xF7A0E000 \SystemRoot\system32\DRIVERS\raspti.sys 0xF6838000 \SystemRoot\system32\DRIVERS\rdpdr.sys 0xF779E000 \SystemRoot\system32\DRIVERS\termdd.sys 0xF7BA2000 \SystemRoot\system32\DRIVERS\swenum.sys 0xF67DA000 \SystemRoot\system32\DRIVERS\update.sys 0xF7372000 \SystemRoot\system32\DRIVERS\mssmbios.sys 0xF77AE000 \SystemRoot\system32\DRIVERS\tosporte.sys 0xF77CE000 \SystemRoot\System32\Drivers\NDProxy.SYS 0xAA696000 \SystemRoot\system32\drivers\sthda.sys 0xAA672000 \SystemRoot\system32\drivers\portcls.sys 0xF77FE000 \SystemRoot\system32\drivers\drmk.sys 0xAA638000 \SystemRoot\system32\DRIVERS\HSXHWAZL.sys 0xAA541000 \SystemRoot\system32\DRIVERS\HSX_DPV.sys 0xAA48B000 \SystemRoot\system32\DRIVERS\HSX_CNXT.sys 0xF7A26000 \SystemRoot\System32\Drivers\Modem.SYS 0xF780E000 \SystemRoot\system32\DRIVERS\usbhub.sys 0xF7BAE000 \SystemRoot\system32\DRIVERS\USBD.SYS 0xF6FF6000 \SystemRoot\System32\Drivers\i2omgmt.SYS 0xF7BB4000 \SystemRoot\System32\Drivers\Fs_Rec.SYS 0xF7D5F000 \SystemRoot\System32\Drivers\Null.SYS 0xF7BB6000 \SystemRoot\System32\Drivers\Beep.SYS 0xF7A36000 \SystemRoot\system32\DRIVERS\HIDPARSE.SYS 0xF7A3E000 \SystemRoot\System32\drivers\vga.sys 0xF7BB8000 \SystemRoot\System32\Drivers\mnmdd.SYS 0xF7BBA000 \SystemRoot\System32\DRIVERS\RDPCDD.sys 0xF7A46000 \SystemRoot\System32\Drivers\Msfs.SYS 0xF7A4E000 \SystemRoot\System32\Drivers\Npfs.SYS 0xF7B26000 \SystemRoot\system32\DRIVERS\rasacd.sys 0xAA430000 \SystemRoot\system32\DRIVERS\ipsec.sys 0xAA3D7000 \SystemRoot\system32\DRIVERS\tcpip.sys 0xAA3AF000 \SystemRoot\system32\DRIVERS\netbt.sys 0xAA389000 \SystemRoot\system32\DRIVERS\ipnat.sys 0xF7B36000 \SystemRoot\System32\drivers\ws2ifsl.sys 0xAA367000 \SystemRoot\System32\drivers\afd.sys 0xF782E000 \SystemRoot\system32\DRIVERS\netbios.sys 0xAA29C000 \SystemRoot\system32\DRIVERS\rdbss.sys 0xAA204000 \SystemRoot\system32\DRIVERS\mrxsmb.sys 0xF783E000 \SystemRoot\System32\Drivers\Fips.SYS 0xF7B46000 \SystemRoot\SYSTEM32\DRIVERS\APPDRV.SYS 0xF784E000 \SystemRoot\System32\Drivers\tosrfusb.sys 0xF786E000 \SystemRoot\system32\DRIVERS\wanarp.sys 0xF787E000 \SystemRoot\system32\DRIVERS\arp1394.sys 0xAA1E9000 \SystemRoot\System32\Drivers\tosrfbd.sys 0xF788E000 \SystemRoot\system32\DRIVERS\Tosrfhid.sys 0xF789E000 \SystemRoot\System32\Drivers\tosrfbnp.sys 0xF7A56000 \SystemRoot\system32\DRIVERS\tosrfnds.sys 0xF7A5E000 \SystemRoot\System32\Drivers\tcusb.sys 0xF78AE000 \SystemRoot\System32\Drivers\oz776.sys 0xF7B4A000 \SystemRoot\System32\Drivers\SMCLIB.SYS 0xF7CEE000 \SystemRoot\system32\drivers\Toshidpt.sys 0xF68F8000 \SystemRoot\system32\drivers\HIDCLASS.SYS 0xF7A66000 \SystemRoot\system32\DRIVERS\LHidKE.Sys 0xAA1E5000 \SystemRoot\system32\DRIVERS\mouhid.sys 0xAA138000 \SystemRoot\system32\DRIVERS\LMouKE.Sys 0xAA1DD000 \SystemRoot\system32\DRIVERS\kbdhid.sys 0xAA127000 \SystemRoot\System32\Drivers\Udfs.SYS 0xAA10F000 \SystemRoot\System32\Drivers\dump_atapi.sys 0xF7BCE000 \SystemRoot\System32\Drivers\dump_WMILIB.SYS 0xBF800000 \SystemRoot\System32\win32k.sys 0xAA1B1000 \SystemRoot\System32\drivers\Dxapi.sys 0xF7A76000 \SystemRoot\System32\watchdog.sys 0xBF000000 \SystemRoot\System32\drivers\dxg.sys 0xF7D7F000 \SystemRoot\System32\drivers\dxgthk.sys 0xBF024000 \SystemRoot\System32\igxpgd32.dll 0xBF012000 \SystemRoot\System32\igxprd32.dll 0xBF04E000 \SystemRoot\System32\igxpdv32.DLL 0xBF1D8000 \SystemRoot\System32\igxpdx32.DLL 0xBFFA0000 \SystemRoot\System32\ATMFD.DLL 0xAA017000 \SystemRoot\system32\DRIVERS\ndisuio.sys 0xA9D72000 \SystemRoot\system32\DRIVERS\mrxdav.sys 0xA9DE3000 \SystemRoot\system32\DRIVERS\mdmxsdk.sys 0xA9C2B000 \SystemRoot\system32\DRIVERS\srv.sys 0xA9A0E000 \SystemRoot\system32\drivers\wdmaud.sys 0xA9ABB000 \SystemRoot\system32\drivers\sysaudio.sys 0xA9607000 \SystemRoot\System32\Drivers\HTTP.sys 0xA914B000 \SystemRoot\system32\drivers\kmixer.sys 0x7C900000 \WINDOWS\system32\ntdll.dll Processes (total 29): 0 System Idle Process 4 System 1088 C:\WINDOWS\system32\smss.exe 1152 csrss.exe 1176 C:\WINDOWS\system32\winlogon.exe 1220 C:\WINDOWS\system32\services.exe 1232 C:\WINDOWS\system32\lsass.exe 1396 C:\WINDOWS\system32\svchost.exe 1444 svchost.exe 1488 C:\WINDOWS\system32\svchost.exe 1640 svchost.exe 1668 svchost.exe 1808 C:\WINDOWS\system32\WLTRYSVC.EXE 1880 C:\WINDOWS\system32\BCMWLTRY.EXE 1932 C:\WINDOWS\system32\spoolsv.exe 2000 scardsvr.exe 128 svchost.exe 356 C:\WINDOWS\system32\svchost.exe 1556 C:\Program Files\Google\Update\GoogleUpdate.exe 1616 C:\WINDOWS\explorer.exe 416 C:\Program Files\iTunes\iTunesHelper.exe 936 C:\WINDOWS\system32\ctfmon.exe 1128 C:\WINDOWS\system32\wscntfy.exe 1708 C:\Program Files\iPod\bin\iPodService.exe 2244 alg.exe 556 C:\Program Files\Internet Explorer\iexplore.exe 2728 C:\Program Files\Internet Explorer\iexplore.exe 1716 C:\Program Files\Internet Explorer\iexplore.exe 2600 C:\Documents and Settings\OscarLeal\Desktop\MBRCheck.exe \\.\C: --> \\.\PhysicalDrive0 at offset 0x00000000`036e8e00 (NTFS) PhysicalDrive0 Model Number: ST96812AS, Rev: 8.03 Size Device Name MBR Status -------------------------------------------- 55 GB \\.\PhysicalDrive0 Windows XP MBR code detected SHA1: DA38B874B7713D1B51CBC449F4EF809B0DEC644A Done!

2010/09/15 07:53:47.0984 TDSS rootkit removing tool 2.4.2.1 Sep 7 2010 14:43:44 2010/09/15 07:53:47.0984 ================================================================================ 2010/09/15 07:53:47.0984 SystemInfo: 2010/09/15 07:53:47.0984 2010/09/15 07:53:47.0984 OS Version: 5.1.2600 ServicePack: 3.0 2010/09/15 07:53:47.0984 Product type: Workstation 2010/09/15 07:53:47.0984 ComputerName: OSCAR_LAPTOP 2010/09/15 07:53:47.0984 UserName: OscarLeal 2010/09/15 07:53:47.0984 Windows directory: C:\WINDOWS 2010/09/15 07:53:47.0984 System windows directory: C:\WINDOWS 2010/09/15 07:53:47.0984 Processor architecture: Intel x86 2010/09/15 07:53:47.0984 Number of processors: 2 2010/09/15 07:53:47.0984 Page size: 0x1000 2010/09/15 07:53:47.0984 Boot type: Normal boot 2010/09/15 07:53:47.0984 ================================================================================ 2010/09/15 07:53:48.0218 Initialize success 2010/09/15 07:54:08.0625 ================================================================================ 2010/09/15 07:54:08.0640 Scan started 2010/09/15 07:54:08.0640 Mode: Manual; 2010/09/15 07:54:08.0640 ================================================================================ 2010/09/15 07:54:09.0468 abp480n5 (6abb91494fe6c59089b9336452ab2ea3) C:\WINDOWS\system32\DRIVERS\ABP480N5.SYS 2010/09/15 07:54:09.0531 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys 2010/09/15 07:54:09.0578 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys 2010/09/15 07:54:09.0593 adpu160m (9a11864873da202c996558b2106b0bbc) C:\WINDOWS\system32\DRIVERS\adpu160m.sys 2010/09/15 07:54:09.0656 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys 2010/09/15 07:54:09.0718 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys 2010/09/15 07:54:09.0781 agp440 (08fd04aa961bdc77fb983f328334e3d7) C:\WINDOWS\system32\DRIVERS\agp440.sys 2010/09/15 07:54:09.0812 agpCPQ (03a7e0922acfe1b07d5db2eeb0773063) C:\WINDOWS\system32\DRIVERS\agpCPQ.sys 2010/09/15 07:54:09.0828 Aha154x (c23ea9b5f46c7f7910db3eab648ff013) C:\WINDOWS\system32\DRIVERS\aha154x.sys 2010/09/15 07:54:09.0859 aic78u2 (19dd0fb48b0c18892f70e2e7d61a1529) C:\WINDOWS\system32\DRIVERS\aic78u2.sys 2010/09/15 07:54:09.0890 aic78xx (b7fe594a7468aa0132deb03fb8e34326) C:\WINDOWS\system32\DRIVERS\aic78xx.sys 2010/09/15 07:54:09.0937 AliIde (1140ab9938809700b46bb88e46d72a96) C:\WINDOWS\system32\DRIVERS\aliide.sys 2010/09/15 07:54:10.0000 alim1541 (cb08aed0de2dd889a8a820cd8082d83c) C:\WINDOWS\system32\DRIVERS\alim1541.sys 2010/09/15 07:54:10.0046 amdagp (95b4fb835e28aa1336ceeb07fd5b9398) C:\WINDOWS\system32\DRIVERS\amdagp.sys 2010/09/15 07:54:10.0062 amsint (79f5add8d24bd6893f2903a3e2f3fad6) C:\WINDOWS\system32\DRIVERS\amsint.sys 2010/09/15 07:54:10.0109 ApfiltrService (090880e9bf20f928bc341f96d27c019e) C:\WINDOWS\system32\DRIVERS\Apfiltr.sys 2010/09/15 07:54:10.0187 APPDRV (ec94e05b76d033b74394e7b2175103cf) C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS 2010/09/15 07:54:10.0218 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys 2010/09/15 07:54:10.0250 asc (62d318e9a0c8fc9b780008e724283707) C:\WINDOWS\system32\DRIVERS\asc.sys 2010/09/15 07:54:10.0281 asc3350p (69eb0cc7714b32896ccbfd5edcbea447) C:\WINDOWS\system32\DRIVERS\asc3350p.sys 2010/09/15 07:54:10.0296 asc3550 (5d8de112aa0254b907861e9e9c31d597) C:\WINDOWS\system32\DRIVERS\asc3550.sys 2010/09/15 07:54:10.0343 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys 2010/09/15 07:54:10.0375 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys 2010/09/15 07:54:10.0437 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys 2010/09/15 07:54:10.0484 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys 2010/09/15 07:54:10.0500 b57w2k 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C:\WINDOWS\system32\DRIVERS\cdrom.sys 2010/09/15 07:54:11.0156 CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys 2010/09/15 07:54:11.0218 CmdIde (e5dcb56c533014ecbc556a8357c929d5) C:\WINDOWS\system32\DRIVERS\cmdide.sys 2010/09/15 07:54:11.0265 Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys 2010/09/15 07:54:11.0312 Cpqarray (3ee529119eed34cd212a215e8c40d4b6) C:\WINDOWS\system32\DRIVERS\cpqarray.sys 2010/09/15 07:54:11.0359 dac2w2k (e550e7418984b65a78299d248f0a7f36) C:\WINDOWS\system32\DRIVERS\dac2w2k.sys 2010/09/15 07:54:11.0390 dac960nt (683789caa3864eb46125ae86ff677d34) C:\WINDOWS\system32\DRIVERS\dac960nt.sys 2010/09/15 07:54:11.0468 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys 2010/09/15 07:54:11.0531 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys 2010/09/15 07:54:11.0593 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys 2010/09/15 07:54:11.0625 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys 2010/09/15 07:54:11.0687 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys 2010/09/15 07:54:11.0734 dpti2o (40f3b93b4e5b0126f2f5c0a7a5e22660) C:\WINDOWS\system32\DRIVERS\dpti2o.sys 2010/09/15 07:54:11.0750 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys 2010/09/15 07:54:11.0937 DSproct (2ac2372ffad9adc85672cc8e8ae14be9) C:\Program Files\Dell Support\GTAction\triggers\DSproct.sys 2010/09/15 07:54:12.0046 E100B (3fca03cbca11269f973b70fa483c88ef) C:\WINDOWS\system32\DRIVERS\e100b325.sys 2010/09/15 07:54:12.0203 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys 2010/09/15 07:54:12.0296 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\DRIVERS\fdc.sys 2010/09/15 07:54:12.0359 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys 2010/09/15 07:54:12.0406 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\DRIVERS\flpydisk.sys 2010/09/15 07:54:12.0468 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys 2010/09/15 07:54:12.0500 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys 2010/09/15 07:54:12.0515 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys 2010/09/15 07:54:12.0578 GEARAspiWDM (8182ff89c65e4d38b2de4bb0fb18564e) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 2010/09/15 07:54:12.0609 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys 2010/09/15 07:54:12.0656 guardian2 (7dadeb7f2215b1f883267cad67f091c1) C:\WINDOWS\system32\Drivers\oz776.sys 2010/09/15 07:54:12.0703 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 2010/09/15 07:54:12.0765 hpn (b028377dea0546a5fcfba928a8aefae0) C:\WINDOWS\system32\DRIVERS\hpn.sys 2010/09/15 07:54:12.0875 HSF_DPV (e8ec1767ea315a39a0dd8989952ca0e9) C:\WINDOWS\system32\DRIVERS\HSX_DPV.sys 2010/09/15 07:54:12.0921 HSXHWAZL (61478fa42ee04562e7f11f4dca87e9c8) C:\WINDOWS\system32\DRIVERS\HSXHWAZL.sys 2010/09/15 07:54:12.0984 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys 2010/09/15 07:54:13.0078 i2omgmt (9368670bd426ebea5e8b18a62416ec28) C:\WINDOWS\system32\drivers\i2omgmt.sys 2010/09/15 07:54:13.0125 i2omp (f10863bf1ccc290babd1a09188ae49e0) C:\WINDOWS\system32\DRIVERS\i2omp.sys 2010/09/15 07:54:13.0171 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys 2010/09/15 07:54:13.0562 ialm (e8c7cc369c2fb657e0792af70df529e6) C:\WINDOWS\system32\DRIVERS\igxpmp32.sys 2010/09/15 07:54:13.0953 Imapi (083a052659f5310dd8b6a6cb05edcf8e) C:\WINDOWS\system32\DRIVERS\imapi.sys 2010/09/15 07:54:14.0015 ini910u (4a40e045faee58631fd8d91afc620719) C:\WINDOWS\system32\DRIVERS\ini910u.sys 2010/09/15 07:54:14.0031 IntelIde (b5466a9250342a7aa0cd1fba13420678) C:\WINDOWS\system32\DRIVERS\intelide.sys 2010/09/15 07:54:14.0093 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys 2010/09/15 07:54:14.0140 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys 2010/09/15 07:54:14.0187 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys 2010/09/15 07:54:14.0234 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys 2010/09/15 07:54:14.0296 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys 2010/09/15 07:54:14.0375 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys 2010/09/15 07:54:14.0421 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys 2010/09/15 07:54:14.0484 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys 2010/09/15 07:54:14.0500 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys 2010/09/15 07:54:14.0531 kbdhid (9ef487a186dea361aa06913a75b3fa99) C:\WINDOWS\system32\DRIVERS\kbdhid.sys 2010/09/15 07:54:14.0562 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys 2010/09/15 07:54:14.0625 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys 2010/09/15 07:54:14.0640 L8042Kbd (3c342af6b920d37fd9155877af2b4b4e) C:\WINDOWS\system32\DRIVERS\L8042Kbd.sys 2010/09/15 07:54:14.0750 LHidKe (952c825c2a3014d4d1648309c42d8718) C:\WINDOWS\system32\DRIVERS\LHidKE.Sys 2010/09/15 07:54:14.0812 LMouKE (bb9cc32385c3320074009fe4b9b3b3b6) C:\WINDOWS\system32\DRIVERS\LMouKE.Sys 2010/09/15 07:54:14.0875 mdmxsdk (e246a32c445056996074a397da56e815) C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 2010/09/15 07:54:14.0906 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys 2010/09/15 07:54:14.0968 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys 2010/09/15 07:54:15.0000 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys 2010/09/15 07:54:15.0078 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys 2010/09/15 07:54:15.0109 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys 2010/09/15 07:54:15.0140 mraid35x (3f4bb95e5a44f3be34824e8e7caf0737) C:\WINDOWS\system32\DRIVERS\mraid35x.sys 2010/09/15 07:54:15.0171 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys 2010/09/15 07:54:15.0250 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 2010/09/15 07:54:15.0312 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys 2010/09/15 07:54:15.0375 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys 2010/09/15 07:54:15.0390 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys 2010/09/15 07:54:15.0421 MSPQM 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C:\WINDOWS\system32\DRIVERS\ndiswan.sys 2010/09/15 07:54:15.0859 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys 2010/09/15 07:54:15.0890 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys 2010/09/15 07:54:15.0921 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys 2010/09/15 07:54:16.0000 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys 2010/09/15 07:54:16.0031 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys 2010/09/15 07:54:16.0078 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys 2010/09/15 07:54:16.0187 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys 2010/09/15 07:54:16.0312 nv (2b298519edbfcf451d43e0f1e8f1006d) C:\WINDOWS\system32\DRIVERS\nv4_mini.sys 2010/09/15 07:54:16.0421 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys 2010/09/15 07:54:16.0453 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys 2010/09/15 07:54:16.0531 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys 2010/09/15 07:54:16.0578 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\DRIVERS\parport.sys 2010/09/15 07:54:16.0609 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys 2010/09/15 07:54:16.0656 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys 2010/09/15 07:54:16.0718 PBADRV (6ef25fb20cd269e3e51d8ca54935fff2) C:\WINDOWS\system32\drivers\pbadrv.sys 2010/09/15 07:54:16.0843 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys 2010/09/15 07:54:16.0921 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys 2010/09/15 07:54:16.0984 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\DRIVERS\pcmcia.sys 2010/09/15 07:54:17.0109 perc2 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C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS 2010/09/15 07:54:20.0984 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys 2010/09/15 07:54:21.0093 ================================================================================ 2010/09/15 07:54:21.0093 Scan finished 2010/09/15 07:54:21.0093 ================================================================================

Hi, I really don

Hi, I tried to run ComboFix a number of times and it would freeze every time even in Save mode. I receive the same message saying that it could not be install because some files are corrupt. Even though the installation freezes the process stays active and I have to terminate it manually in Task Manager. Do you know what file I can run in the folder that is created when installing ComboFix? The folder with the ComboFix folder is still created with files, but I don

I did try to run the renamed ComboFix that I download last night and it gave me the same error as before, but I only tried once and did not try in Safe Mode. "Some installation files are corrupt. Please download a fresh copy and retry the installation" I will try again when I get home this afternoon and give you an update. I appreciate your help!

Malwarebytes' Anti-Malware 1.46 www.malwarebytes.org Database version: 4563 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 9/12/2010 9:15:34 PM mbam-log-2010-09-12 (21-15-34).txt Scan type: Quick scan Objects scanned: 165798 Time elapsed: 8 minute(s), 19 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\Documents and Settings\OscarLeal\Desktop\svchost.com (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully.

Okay, so even though I receive the extract error the folder was still created on my desktop and I was able to run the file. When I tried to update the software it would give me an error, but when I would restart the update process it would go a little further each time, so I did that a number of times until the update was completed. virusinfo_syscheck.zip virusinfo_syscure.zip

I was able to download the file with no problem, but I can

Well, I was able to go to the Dr.Web website and download the file from there by giving it a random file name, but when I try to run the file it does not do anything.

I am not able to download Dr.Web CureIt. Every time I try I receive the following notice: