Msmich1

Hi, sorry I have been away for a few days, will get this done soon. Thanks!

Hi, When I ran the Windows update agent, this came up....... I did restart the computer and try the link, but it's still not working.

Still just says "connecting..."

Hi, I disabled Norton and saved it to the desktop, but when I clicked Run, or try to open it, this pops up...

Yes, If I click on Start --> Programs --> Windows Update, that does launch Windows Update successfully. In the safe mode, the control panel doesn't even have that link on the side.

Hi, I downloaded Internet Explorer 8, and everything seems to work fine, except the Windows update link still doesn't work.

Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0002DF01-0000-0000-C000-000000000046}] @="Internet Explorer(Ver 1.0)" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0002DF01-0000-0000-C000-000000000046}\LocalServer32] @="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\"" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0002DF01-0000-0000-C000-000000000046}\ProgID] @="InternetExplorer.Application.1" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0002DF01-0000-0000-C000-000000000046}\Programmable] @="" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0002DF01-0000-0000-C000-000000000046}\TypeLib] @="{EAB22AC0-30C1-11CF-A7EB-0000C05BAE0B}" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0002DF01-0000-0000-C000-000000000046}\VersionIndependentProgID] @="InternetExplorer.Application"

ok, Thanks!

Windows Registry Editor Version 5.00 ; Registry Search 2.0 by Bobbi Flekman

Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel] [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Cpls] "Internet Connection Firewall"="Firewall.cpl" "NetSetupWizard"="NetSetup.cpl" "Speech"="C:\\Program Files\\Common Files\\Microsoft Shared\\Speech\\sapi.cpl" "QuickTime"="C:\\Program Files\\QuickTime\\QTSystem\\QuickTime.cpl" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Cpls\inetcpl.cpl] "RunLevel"=dword:00000000 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Cursors] [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Cursors\Schemes] "Windows Default"="\",,,,,,,,,,,,,\"" "Windows Animated"="\"C:\\WINDOWS\\Cursors\\rainbow.ani,,C:\\WINDOWS\\Cursors\\appstart.ani,C:\\WINDOWS\\Cursors\\hourglas.ani,C:\\WINDOWS\\Cursors\\cross.cur,,,,C:\\WINDOWS\\Cursors\\sizens.ani,C:\\WINDOWS\\Cursors\\sizewe.ani,C:\\WINDOWS\\Cursors\\sizenwse.ani,C:\\WINDOWS\\Cursors\\sizenesw.ani,,\"" "3D-White"="\"C:\\WINDOWS\\Cursors\\3dwarro.cur,,C:\\WINDOWS\\Cursors\\appstar3.ani,C:\\WINDOWS\\Cursors\\hourgla3.ani,C:\\WINDOWS\\Cursors\\cross.cur,,,C:\\WINDOWS\\Cursors\\3dwno.cur,C:\\WINDOWS\\Cursors\\3dwns.cur,C:\\WINDOWS\\Cursors\\3dwwe.cur,C:\\WINDOWS\\Cursors\\3dwnwse.cur,C:\\WINDOWS\\Cursors\\3dwnesw.cur,C:\\WINDOWS\\Cursors\\3dwmove.cur,\"" "Hands 1"="\"C:\\WINDOWS\\Cursors\\harrow.cur,,C:\\WINDOWS\\Cursors\\handapst.ani,C:\\WINDOWS\\Cursors\\hand.ani,C:\\WINDOWS\\Cursors\\hcross.cur,C:\\WINDOWS\\Cursors\\hibeam.cur,,C:\\WINDOWS\\Cursors\\hnodrop.cur,C:\\WINDOWS\\Cursors\\hns.cur,C:\\WINDOWS\\Cursors\\hwe.cur,C:\\WINDOWS\\Cursors\\hnwse.cur,C:\\WINDOWS\\Cursors\\hnesw.cur,C:\\WINDOWS\\Cursors\\hmove.cur,\"" "Hands 2"="\"C:\\WINDOWS\\Cursors\\harrow.cur,,C:\\WINDOWS\\Cursors\\handapst.ani,C:\\WINDOWS\\Cursors\\handwait.ani,C:\\WINDOWS\\Cursors\\hcross.cur,C:\\WINDOWS\\Cursors\\hibeam.cur,,C:\\WINDOWS\\Cursors\\handno.ani,C:\\WINDOWS\\Cursors\\handns.ani,C:\\WINDOWS\\Cursors\\handwe.ani,C:\\WINDOWS\\Cursors\\handnwse.ani,C:\\WINDOWS\\Cursors\\handnesw.ani,C:\\WINDOWS\\Cursors\\hmove.cur,\"" "Dinosaur"="\"C:\\WINDOWS\\Cursors\\3dgarro.cur,,C:\\WINDOWS\\Cursors\\dinosaur.ani,C:\\WINDOWS\\Cursors\\dinosau2.ani,C:\\WINDOWS\\Cursors\\cross.cur,,,C:\\WINDOWS\\Cursors\\banana.ani,C:\\WINDOWS\\Cursors\\3dsns.cur,C:\\WINDOWS\\Cursors\\3dgwe.cur,C:\\WINDOWS\\Cursors\\3dsnwse.cur,C:\\WINDOWS\\Cursors\\3dgnesw.cur,C:\\WINDOWS\\Cursors\\3dsmove.cur,\"" "Old Fashioned"="\"C:\\WINDOWS\\Cursors\\harrow.cur,,C:\\WINDOWS\\Cursors\\horse.ani,C:\\WINDOWS\\Cursors\\barber.ani,C:\\WINDOWS\\Cursors\\hcross.cur,C:\\WINDOWS\\Cursors\\hibeam.cur,,C:\\WINDOWS\\Cursors\\coin.ani,C:\\WINDOWS\\Cursors\\3dgns.cur,C:\\WINDOWS\\Cursors\\3dgwe.cur,C:\\WINDOWS\\Cursors\\3dgnwse.cur,C:\\WINDOWS\\Cursors\\3dgnesw.cur,C:\\WINDOWS\\Cursors\\3dgmove.cur,\"" "Conductor"="\"C:\\WINDOWS\\Cursors\\harrow.cur,,C:\\WINDOWS\\Cursors\\drum.ani,C:\\WINDOWS\\Cursors\\metronom.ani,C:\\WINDOWS\\Cursors\\hcross.cur,C:\\WINDOWS\\Cursors\\hibeam.cur,,C:\\WINDOWS\\Cursors\\piano.ani,C:\\WINDOWS\\Cursors\\hns.cur,C:\\WINDOWS\\Cursors\\hwe.cur,C:\\WINDOWS\\Cursors\\hnwse.cur,C:\\WINDOWS\\Cursors\\hnesw.cur,C:\\WINDOWS\\Cursors\\hmove.cur,\"" "Magnified"="\"C:\\WINDOWS\\Cursors\\larrow.cur,,C:\\WINDOWS\\Cursors\\lappstrt.cur,C:\\WINDOWS\\Cursors\\lwait.cur,C:\\WINDOWS\\Cursors\\lcross.cur,C:\\WINDOWS\\Cursors\\libeam.cur,,C:\\WINDOWS\\Cursors\\lnodrop.cur,C:\\WINDOWS\\Cursors\\lns.cur,C:\\WINDOWS\\Cursors\\lwe.cur,C:\\WINDOWS\\Cursors\\lnwse.cur,C:\\WINDOWS\\Cursors\\lnesw.cur,C:\\WINDOWS\\Cursors\\lmove.cur,\"" "Variations"="\"C:\\WINDOWS\\Cursors\\fillitup.ani,,C:\\WINDOWS\\Cursors\\raindrop.ani,C:\\WINDOWS\\Cursors\\counter.ani,C:\\WINDOWS\\Cursors\\cross.cur,,,C:\\WINDOWS\\Cursors\\wagtail.ani,C:\\WINDOWS\\Cursors\\sizens.ani,C:\\WINDOWS\\Cursors\\sizewe.ani,C:\\WINDOWS\\Cursors\\sizenwse.ani,C:\\WINDOWS\\Cursors\\sizenesw.ani,\"" "3D-Bronze"="\"C:\\WINDOWS\\Cursors\\3dgarro.cur,,C:\\WINDOWS\\Cursors\\appstar2.ani,C:\\WINDOWS\\Cursors\\hourgla2.ani,C:\\WINDOWS\\Cursors\\cross.cur,,,C:\\WINDOWS\\Cursors\\3dgno.cur,C:\\WINDOWS\\Cursors\\3dgns.cur,C:\\WINDOWS\\Cursors\\3dgwe.cur,C:\\WINDOWS\\Cursors\\3dgnwse.cur,C:\\WINDOWS\\Cursors\\3dgnesw.cur,C:\\WINDOWS\\Cursors\\3dgmove.cur,\"" "Windows Black "="C:\\WINDOWS\\cursors\\arrow_r.cur,C:\\WINDOWS\\cursors\\help_r.cur,C:\\WINDOWS\\cursors\\wait_r.cur,C:\\WINDOWS\\cursors\\busy_r.cur,C:\\WINDOWS\\cursors\\cross_r.cur,C:\\WINDOWS\\cursors\\beam_r.cur,C:\\WINDOWS\\cursors\\pen_r.cur,C:\\WINDOWS\\cursors\\no_r.cur,C:\\WINDOWS\\cursors\\size4_r.cur,C:\\WINDOWS\\cursors\\size3_r.cur,C:\\WINDOWS\\cursors\\size2_r.cur,C:\\WINDOWS\\cursors\\size1_r.cur,C:\\WINDOWS\\cursors\\move_r.cur,C:\\WINDOWS\\cursors\\up_r.cur" "Windows Black (large)"="C:\\WINDOWS\\cursors\\arrow_rm.cur,C:\\WINDOWS\\cursors\\help_rm.cur,C:\\WINDOWS\\cursors\\wait_rm.cur,C:\\WINDOWS\\cursors\\busy_rm.cur,C:\\WINDOWS\\cursors\\cross_rm.cur,C:\\WINDOWS\\cursors\\beam_rm.cur,C:\\WINDOWS\\cursors\\pen_rm.cur,C:\\WINDOWS\\cursors\\no_rm.cur,C:\\WINDOWS\\cursors\\size4_rm.cur,C:\\WINDOWS\\cursors\\size3_rm.cur,C:\\WINDOWS\\cursors\\size2_rm.cur,C:\\WINDOWS\\cursors\\size1_rm.cur,C:\\WINDOWS\\cursors\\move_rm.cur,C:\\WINDOWS\\cursors\\up_rm.cur" "Windows Black (extra large)"="C:\\WINDOWS\\cursors\\arrow_rl.cur,C:\\WINDOWS\\cursors\\help_rl.cur,C:\\WINDOWS\\cursors\\wait_rl.cur,C:\\WINDOWS\\cursors\\busy_rl.cur,C:\\WINDOWS\\cursors\\cross_rl.cur,C:\\WINDOWS\\cursors\\beam_rl.cur,C:\\WINDOWS\\cursors\\pen_rl.cur,C:\\WINDOWS\\cursors\\no_rl.cur,C:\\WINDOWS\\cursors\\size4_rl.cur,C:\\WINDOWS\\cursors\\size3_rl.cur,C:\\WINDOWS\\cursors\\size2_rl.cur,C:\\WINDOWS\\cursors\\size1_rl.cur,C:\\WINDOWS\\cursors\\move_rl.cur,C:\\WINDOWS\\cursors\\up_rl.cur" "Windows Inverted"="C:\\WINDOWS\\cursors\\arrow_i.cur,C:\\WINDOWS\\cursors\\help_i.cur,C:\\WINDOWS\\cursors\\wait_i.cur,C:\\WINDOWS\\cursors\\busy_i.cur,C:\\WINDOWS\\cursors\\cross_i.cur,C:\\WINDOWS\\cursors\\beam_i.cur,C:\\WINDOWS\\cursors\\pen_i.cur,C:\\WINDOWS\\cursors\\no_i.cur,C:\\WINDOWS\\cursors\\size4_i.cur,C:\\WINDOWS\\cursors\\size3_i.cur,C:\\WINDOWS\\cursors\\size2_i.cur,C:\\WINDOWS\\cursors\\size1_i.cur,C:\\WINDOWS\\cursors\\move_i.cur,C:\\WINDOWS\\cursors\\up_i.cur" "Windows Inverted (large)"="C:\\WINDOWS\\cursors\\arrow_im.cur,C:\\WINDOWS\\cursors\\help_im.cur,C:\\WINDOWS\\cursors\\wait_im.cur,C:\\WINDOWS\\cursors\\busy_im.cur,C:\\WINDOWS\\cursors\\cross_im.cur,C:\\WINDOWS\\cursors\\beam_im.cur,C:\\WINDOWS\\cursors\\pen_im.cur,C:\\WINDOWS\\cursors\\no_im.cur,C:\\WINDOWS\\cursors\\size4_im.cur,C:\\WINDOWS\\cursors\\size3_im.cur,C:\\WINDOWS\\cursors\\size2_im.cur,C:\\WINDOWS\\cursors\\size1_im.cur,C:\\WINDOWS\\cursors\\move_im.cur,C:\\WINDOWS\\cursors\\up_im.cur" "Windows Inverted (extra large)"="C:\\WINDOWS\\cursors\\arrow_il.cur,C:\\WINDOWS\\cursors\\help_il.cur,C:\\WINDOWS\\cursors\\wait_il.cur,C:\\WINDOWS\\cursors\\busy_il.cur,C:\\WINDOWS\\cursors\\cross_il.cur,C:\\WINDOWS\\cursors\\beam_il.cur,C:\\WINDOWS\\cursors\\pen_il.cur,C:\\WINDOWS\\cursors\\no_il.cur,C:\\WINDOWS\\cursors\\size4_il.cur,C:\\WINDOWS\\cursors\\size3_il.cur,C:\\WINDOWS\\cursors\\size2_il.cur,C:\\WINDOWS\\cursors\\size1_il.cur,C:\\WINDOWS\\cursors\\move_il.cur,C:\\WINDOWS\\cursors\\up_il.cur" "Windows Standard (large)"="C:\\WINDOWS\\cursors\\arrow_m.cur,C:\\WINDOWS\\cursors\\help_m.cur,C:\\WINDOWS\\cursors\\wait_m.cur,C:\\WINDOWS\\cursors\\busy_m.cur,C:\\WINDOWS\\cursors\\cross_m.cur,C:\\WINDOWS\\cursors\\beam_m.cur,C:\\WINDOWS\\cursors\\pen_m.cur,C:\\WINDOWS\\cursors\\no_m.cur,C:\\WINDOWS\\cursors\\size4_m.cur,C:\\WINDOWS\\cursors\\size3_m.cur,C:\\WINDOWS\\cursors\\size2_m.cur,C:\\WINDOWS\\cursors\\size1_m.cur,C:\\WINDOWS\\cursors\\move_m.cur,C:\\WINDOWS\\cursors\\up_m.cur" "Windows Standard (extra large)"="C:\\WINDOWS\\cursors\\arrow_l.cur,C:\\WINDOWS\\cursors\\help_l.cur,C:\\WINDOWS\\cursors\\wait_l.cur,C:\\WINDOWS\\cursors\\busy_l.cur,C:\\WINDOWS\\cursors\\cross_l.cur,C:\\WINDOWS\\cursors\\beam_l.cur,C:\\WINDOWS\\cursors\\pen_l.cur,C:\\WINDOWS\\cursors\\no_l.cur,C:\\WINDOWS\\cursors\\size4_l.cur,C:\\WINDOWS\\cursors\\size3_l.cur,C:\\WINDOWS\\cursors\\size2_l.cur,C:\\WINDOWS\\cursors\\size1_l.cur,C:\\WINDOWS\\cursors\\move_l.cur,C:\\WINDOWS\\cursors\\up_l.cur" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\don't load] "speech.cpl"="" "infocardcpl.cpl"="" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties] [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{305CA226-D286-468e-B848-2B2E8E697B74} 2] "%SystemRoot%\\system32\\Firewall.cpl"="3,10" "%SystemRoot%\\system32\\wscui.cpl"=dword:ffffffff "%SystemRoot%\\system32\\NetSetup.cpl"=dword:00000003 "C:\\Program Files\\Common Files\\Microsoft Shared\\Speech\\sapi.cpl"=dword:00000004 "%SystemRoot%\\System32\\wuaucpl.cpl"=dword:0000000a "%SystemRoot%\\system32\\appwiz.cpl"=dword:00000008 "%SystemRoot%\\system32\\access.cpl"=dword:00000007 "%SystemRoot%\\system32\\bthprops.cpl"="2,3" "%SystemRoot%\\system32\\desk.cpl"=dword:00000001 "%SystemRoot%\\system32\\hdwwiz.cpl"=dword:ffffffff "%SystemRoot%\\system32\\inetcpl.cpl"="3,10" "%SystemRoot%\\system32\\intl.cpl"=dword:00000006 "%SystemRoot%\\system32\\irprops.cpl"=dword:00000002 "%SystemRoot%\\system32\\joy.cpl"=dword:00000002 "%SystemRoot%\\system32\\main.cpl"=dword:00000002 "%SystemRoot%\\system32\\mmsys.cpl"=dword:00000004 "%SystemRoot%\\system32\\ncpa.cpl"=dword:00000003 "%SystemRoot%\\system32\\nwc.cpl"=dword:00000000 "%SystemRoot%\\system32\\nusrmgr.cpl"=dword:00000009 "%SystemRoot%\\system32\\odbccp32.cpl"=dword:00000000 "%SystemRoot%\\system32\\powercfg.cpl"=dword:00000005 "%SystemRoot%\\system32\\sticpl.cpl"=dword:00000002 "%SystemRoot%\\system32\\sysdm.cpl"="5" "%SystemRoot%\\system32\\telephon.cpl"=dword:00000002 "%SystemRoot%\\system32\\timedate.cpl"=dword:00000006 "%SystemRoot%\\system32\\RTSndMgr.CPL"=dword:00000004 "%SystemRoot%\\system32\\ALSNDMGR.CPL"=dword:00000004 @="" "%SystemRoot%\\system32\\isuspm.cpl"=dword:00000000 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\load] [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Settings] [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Settings\Video] [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Settings\Video\PCI:VEN_1002&DEV_5A61&SUBSYS_2A3D103C&REV_00] [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Settings\Video\PCI:VEN_1002&DEV_5A61&SUBSYS_2A3D103C&REV_00\Monitor:Default_Monitor:{4D36E96E-E325-11CE-BFC1-08002BE10318}:0002,0] [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Settings\Video\PCI:VEN_1002&DEV_5A61&SUBSYS_2A3D103C&REV_00\Monitor:Default_Monitor:{4D36E96E-E325-11CE-BFC1-08002BE10318}:0002,0\800x600 x 60Hz] "16 bpp"=dword:00000001 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Settings\Video\PCI:VEN_1002&DEV_5A61&SUBSYS_2A3D103C&REV_00\Monitor:HWP26A2:{4D36E96E-E325-11CE-BFC1-08002BE10318}:0000,0] [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Settings\Video\PCI:VEN_1002&DEV_5A61&SUBSYS_2A3D103C&REV_00\Monitor:HWP26A2:{4D36E96E-E325-11CE-BFC1-08002BE10318}:0000,0\1280x960 x 60Hz] "32 bpp"=dword:00000001 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Settings\Video\PCI:VEN_1002&DEV_5A61&SUBSYS_2A3D103C&REV_00\Monitor:HWP26A2:{4D36E96E-E325-11CE-BFC1-08002BE10318}:0000,0\1440x900 x 60Hz] "32 bpp"=dword:00000001 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Control Panel\Settings\Video\PCI:VEN_1002&DEV_5A61&SUBSYS_2A3D103C&REV_00\Monitor:HWP26A2:{4D36E96E-E325-11CE-BFC1-08002BE10318}:0000,0\640x480 x 60Hz] "8 bpp"=dword:00000001

Hi, It doesn't do anything when you right click on it. A box comes up when you roll your mouse over it.

When I click on windows update (circled below on left) it starts to open, but then gets hung up, and never connects. Sometimes a new window opens and takes me to a different site, or what looks like advertising.

Hi, I can't figure out how to post the screen shot on the forum. I can only get it to paste into an email. Is there a certain way to do this??? I really appreciate all your help!....thanks!